Breeze House Reviews 

204
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and sales team for being exceptionally polite, highly knowledgeable, and completely professional, making every interaction smooth and stress-free from start to finish. Consumers are also thoroughly impressed by the outstanding quality and durable craftsmanship of the beautiful garden buildings. People love how seamless the overall installation process is, noting that the hardworking teams always arrive promptly, respect the property, and finish the job quickly. Buyers repeatedly mention that these wonderful structures look amazing and transform their outdoor spaces into perfect retreats for any weather.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the helpful and knowledgeable... See more

Service

Reviewers highlight positive aspects of service, praising the knowledgeable sales team and prompt, polite... See more

Product

Clients share positive opinions on product quality, praising the outstanding craftsmanship, solid structures,... See more

Quality

Consumers find quality to be positive and consistently praise the outstanding craftsmanship and attention to... See more

User experience

Users describe positive interactions with user_experience, highlighting a seamless and faultless journey from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Service was superb. Everything went to plan. The team arrived on time, were very polite, great communication, on time, worked hard and completed the installation very efficiently and quickly. We coul... See more

Company replied

Rated 5 out of 5 stars

We recently had the pleasure of having Breeze House come and install one of their fabulous garden rooms, and the whole experience from start to finish was seamless. From visiting their showroom to... See more

Company replied

Rated 5 out of 5 stars

Delighted with our Mara Breeze House. Excellent in every respect. Kept well informed by the office and delivered as promised. Installation team Callum and Alex pleasant and polite. Clearly happy in th... See more

Company replied

Rated 5 out of 5 stars

Great service from start to finish, Jayne Lewis looked after us at the show site in Leek, explaining everything without any pressure sales, and advised us on all options available. We opted for the Ma... See more

Company replied


Company details

  1. Garden building supplier

Written by the company

An exclusive range of luxury garden gazebos & thatched garden buildings. Breeze House are the original thatch gazebo creators for the perfect garden escape


Contact info

4.9

Excellent

TrustScore 5 out of 5

204 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(204)

104 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent product

Excellent product, very professional sales people that are confident in the product and friendly head office staff.

5 June 2024
Unprompted review
Breeze House logo

Reply from Breeze House

We're delighted you're happy with your Breeze House Terry and the service you received!

Rated 5 out of 5 stars

Breeze House

Savannah Oval installed today, beautiful product. Great experience from purchase to install. Special thanks to Mark, Sam and Liam today’s install team for providing a first class service. Thank you. Richard

21 May 2024
Unprompted review
Breeze House logo

Reply from Breeze House

Hello Richard! We wish you many happy memories in your new Oval Savannah Breeze House - we are delighted to hear that you had a successful installation. We love to see Breeze House Owner's enjoying their luxury garden gazebos, ff you wish to share with us some photos of your new Oval Savannah please email: marketing@corblegroup.co.uk

Best wishes,

Jess (Marketing)

Rated 5 out of 5 stars

A fantastic experience

The experience from start to finish was fantastic. Staff couldn’t be more helpful at Webbs Garden Centre Cheltenham and ensured that we had lots of information before any decisions were made.

When we received delivery of the breeze house on 12/4/24 we couldn’t have been more pleased. The two men who came to build were the politest and most helpful builders we’ve ever had. They helped guide us to the best place to put the breeze house in the garden and ensured we were happy before they proceeded. They were thorough yet quick in putting the build together.

The actual finish and quality of the breeze house is fantastic. Everything is exactly as expected from way back picking the details and it is all incredible quality. We couldn’t be happier.

12 April 2024
Unprompted review
Breeze House logo

Reply from Breeze House

What a lovely review thanks Jo. We're so pleased you're happy with your Breeze House and the service you had from the team.

Rated 5 out of 5 stars

So far rhe while experience has been…

So far rhe while experience has been excellent from initial contact to explaining the process,awaiting installation and if its as smooth will be 5 stars all the way

19 August 2023
Unprompted review
Breeze House logo

Reply from Breeze House

Hi Mick!

Thank you for your kind review, we can't wait for you to receive your Breeze House!

Best wishes,

Jess

Rated 5 out of 5 stars

Breeze House

Absolutely first class service from ordering to installation. Exceptional quality. Absolutely delighted 😀

18 August 2023
Unprompted review
Breeze House logo

Reply from Breeze House

Hello!

We are pleased that you are delighted with your new Breeze House!

Jess - Marketing Team

Rated 5 out of 5 stars

The new roof.

Having had our Breeze house for something like 10 years the roof needed attention. We had opted for a thatch roof as new knowing it had a limited lifespan. When it came to renewal we bit the bullet and went for a cedar shingle replacement. Not cheap but job done in an hour. Looks much better and the jackdaws don't stand a chance of stripping it!
The guys were on time, quick, tidy and polite. All the waste was removed with no mess left.
Great company to deal with, we highly recommend the products.

12 July 2023
Unprompted review
Breeze House logo

Reply from Breeze House

Hi Graham! Thank you so much for your kind review, we are pleased you love your new roof!

Jess (Marketing)

Rated 5 out of 5 stars

Excellent service

Excellent service from ordering the Mara Breeze House at Hassocks Garden Centre to the installation. Very pleased, everybody involved was very helpful, the Mara is excellent quality, an outstanding feature in the garden. Many thanks to all concerned *****.

8 August 2023
Unprompted review
Breeze House logo

Reply from Breeze House

Hi Lynn,

Many thanks for your kind review we are delighted you are enjoying your Mara Breeze House!

We love to see our Breeze House owners photos, if you would be happy to share any, please email: marketing@corblegroup.co.uk

Thank you!

Jess (Marketing)

Rated 5 out of 5 stars

The job was a re-thatch of my Breeze…

The job was a re-thatch of my Breeze gazebo, last done in 2009. Excellent, prompt service all round. All the Staff were pleasant, informed, helpful & efficient. The Thatchers did a lovely job & the gazebo looks as good as new. All the old rubbish was swept up & taken away. Thank goodness it is still possible to have this sort of job done.

3 July 2023
Unprompted review
Breeze House logo

Reply from Breeze House

Hi Valerie!

There is nothing quite like a refreshed re-thatched roof! Thank you for your kind review. We would love for you to share photos of your new re-thatched Breeze House roof with us! Email: marketing@corblegroup.co.uk

Best wishes,

Jess - Breeze House Marketing

Rated 5 out of 5 stars

Oasis Breeze House

The sales and installation people were exemplary, helpful at all times and the installation was complete in three hours.
Our Oasis Breeze House is the perfect place to sit, read or chat with a nice warm or alcoholic drink.
Thank you guys for the perfect garden solution.

7 July 2023
Unprompted review
Breeze House logo

Reply from Breeze House

Hi Brynn,

We love that you have been making the little moments big memories in your Breeze House! Thank you for your kind review.

It would be great if you could share a photo of your Breeze House, we love seeing how Breeze House Owners use their gazebos!

Email: marketing@corblegroup.co.uk

Best wishes,

Jess

Rated 5 out of 5 stars

Excellent Customer Service

My wife and I bought a Savannah oval Breeze House. There were some issues, but to their credit, the company rectified them in a very timely manner. Every member of staff who we had dealings with, are a credit to the company. The customer service and after sales has been exemplary.

29 July 2022
Unprompted review
Breeze House logo

Reply from Breeze House

Hello! Thank you so much for your kind review, we are pleased that our Breeze House team were able to successfully rectify the issues that you had. We hope that you love your new Oval Savannah Breeze House!

Breeze House would love to see any photos that you are willing to share with us of your new Oval Savannah, email: marketing@corblegroup.co.uk

Thank you!

Jess (Breeze House Marketing Team)

Rated 5 out of 5 stars

Excellent

Excellent, can’t fault the process, from start to finish all went very smoothly, Hazel explained everything clearly and precisely, Steve and Jack installed quickly and efficiently, good communication from both the installers and with a good sense of humor. The breeze house is now the feature of the garden and we are looking forward to many enjoyable days using it.

16 July 2022
Unprompted review
Breeze House logo

Reply from Breeze House

Thank you so much for your kind review, we are pleased you are loving your new Breeze House! Please feel free to get in touch and send us a photograph of your new Breeze House to marketing@corblegroup.co.uk 😊

Rated 5 out of 5 stars

Ordered our Safari at Chelsea flower…

Ordered our Safari at Chelsea flower show lady was very good with us explaining every detail got a date booked for yesterday
Team turned up 4 operatives all very lovely at specified time excellent job all done in about 4 hours to our amazement
No hitches polite and very tidy would recommend this company to anybody and once my friends see it I am sure they will be getting more orders
Thank you everyone at Breeze house super happy

18 November 2021
Unprompted review
Breeze House logo

Reply from Breeze House

We are so happy that you are loving your new Breeze House and had a pleasant experience with the instillation and our team.

We would love for you to get in touch and send us some photos or videos of your Breeze House. Contact: marketing@corblegroup.co.uk

Rated 5 out of 5 stars

A great job from start to finish.

From the sale, order, confirmation date to complete build they did everything when they said it would done, perfectly. Nice people who acted as a team for an excellent job.

8 October 2021
Unprompted review
Breeze House logo

Reply from Breeze House

Thanks for the lovely review Bob!

Rated 5 out of 5 stars

3 years later and still great service

A Breeze House, for us was a big investment. Order, supply and fitting was great and we have enjoyed sitting in it immensely. Reported a fault / split that had developed in a wooden side stay. Service was excellent. Replaced without question, promptly by a committed fitter. He told of a new style rubber bungees and clips to hold the covers in place. Received by post within three days. Customer service from day 1 has been excellent.PS For anyone worried about the longevity of the seating covers. They are still as good as day 1.

15 March 2021
Unprompted review
Breeze House logo

Reply from Breeze House

We're so pleased you love your Breeze House a much as we love them! And happy to help anytime.

Rated 5 out of 5 stars

2021 Holiday - With a difference

When you can't go anywhere, the next best thing is a breeze house. Our Safari was delivered and installed on time to our exact specification. The design, look, professionalism and quality of the structure and company is superb and is what sets it off against the competition.
Better than a holiday......

G. Roberts
Leeds

25 January 2021
Unprompted review
Breeze House logo

Reply from Breeze House

Lovely review thank you!!

Rated 1 out of 5 stars

Such poor service!

Four phone calls with a promise each time that someone would call me back, but nothing! The product looks lovely, but they obviously don’t need orders in lockdown!

25 November 2020
Unprompted review
Breeze House logo

Reply from Breeze House

Dear Mr R Hemsley,

We're truly sorry that your calls haven't been followed up.

We pride ourselves on our high standard of customer service, so I hope that you will be kind enough to email us some details so we can look into what has gone wrong on this occasion.

You can reach us at marketing@corblegroup.co.uk.

Kindest regards,

Rachel Oliver

Marketing & Communications

Rated 5 out of 5 stars

What a Breeze!

We expected the fitters at 8am and they arrived on time and were straight into assembling our Breeze House, no fuss and no hassle. 2.5 hours later off they went to their next job. Hard working and efficient men. No mess and no fuss. Excellent well done! Cant wait to get the heater going to try it out!

24 November 2020
Unprompted review
Breeze House logo

Reply from Breeze House

Dear Suzanne,

Thank you so much for your glowing 5* review!

Such a beautiful time of year to be taking in all the sights and sounds whilst everyone is holed up indoors. Welcome to the Breeze House family!

Please do keep in touch with us on social media, and make sure to sign up to our Owners Club for access to exclusive content and discounts on accessories: breezehouse.co.uk/owners

Thanks again - take care,

Kelsie
Marketing

Rated 5 out of 5 stars

Absolutely in love with our Safari

Absolutely in love with our Safari - the installation completed in two and half hours was astonishing. Have dined every day outside, for breakfast, lunch and dinner and so happy with our purchase!

6 August 2020
Unprompted review
Breeze House logo

Reply from Breeze House

Dear Catherine,

Thank you so much for your kind words and five stars!

So glad to hear you've been fully embracing the al fresco lifestyle to the maximum ☀️

Please do keep in touch, and make sure to sign up to our Owners Club for access to exclusive content and discounts on accessories: https://www.breezehouse.co.uk/owners/

Thanks again and take care!

Kind regards,

Kelsie
Marketing

Rated 5 out of 5 stars

Absolutely love it ❤️❤️

6 July 2020
Unprompted review
Breeze House logo

Reply from Breeze House

Dear Mrs Pascall,

Thank you so much for your kind words!

We're so thrilled to hear you're pleased with your Breeze House and wish you many years of al fresco joy in it :)

Kind regards,

Kelsie
Marketing

Rated 5 out of 5 stars

From ordering to fitting the service we…

From ordering to fitting the service we received was first class.
This has been a great addition to our garden and one we have been able to use during lockdown.

2 July 2020
Unprompted review
Breeze House logo

Reply from Breeze House

Dear Karen & Bob,

Thank you so much for your lovely review!

Welcome to the Breeze House family 😊

Kind regards,

Kelsie
Marketing

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