Breeze House Reviews 

201
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly sales staff for providing extremely helpful advice without any sales pressure. Communication maintained throughout the entire ordering and delivery process is consistently highlighted as exceptionally clear, reliable, and informative. The installation teams always arrive promptly on schedule, working efficiently and professionally to complete setups quickly. Furthermore, people truly love the stunning products, noting that these sturdy garden buildings are built to last and look wonderful. Reviewers consistently emphasize that dealing with every member of the team is an absolute pleasure from start to finish.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the helpful and knowledgeable... See more

Service

Reviewers mention positive feedback about service, highlighting a seamless experience from ordering to... See more

Product

Users describe positive interactions with product, consistently praising the outstanding craftsmanship and... See more

Quality

Consumers find quality to be exceptional, expressing delight with the outstanding craftsmanship and sturdy... See more

Customer service

Clients share positive opinions on customer_service, noting that staff are consistently helpful, responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Service was superb. Everything went to plan. The team arrived on time, were very polite, great communication, on time, worked hard and completed the installation very efficiently and quickly. We coul... See more

Company replied

Rated 5 out of 5 stars

This was a very impulsive purchase after a visit to the ideal home show and falling in love with the Breeze House. The sales process was extremely no pressure and pleasurable at all stages. Communic... See more

Company replied

Rated 5 out of 5 stars

Delighted with our Mara Breeze House. Excellent in every respect. Kept well informed by the office and delivered as promised. Installation team Callum and Alex pleasant and polite. Clearly happy in th... See more

Company replied

Rated 5 out of 5 stars

Great service from start to finish, Jayne Lewis looked after us at the show site in Leek, explaining everything without any pressure sales, and advised us on all options available. We opted for the Ma... See more

Company replied


Company details

  1. Garden building supplier

Written by the company

An exclusive range of luxury garden gazebos & thatched garden buildings. Breeze House are the original thatch gazebo creators for the perfect garden escape


Contact info

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(201)

102 reviews in the last 12 months

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Rated 5 out of 5 stars

Great after sales service

3 years ago I bought an ex display model Breeze House.
One of the canvas and perspex side panels was coming unstitched. I sent a picture to Breeze House who arranged to collect and repair. It was collected and returned 2 days later, but was slightly damaged, so they again picked it up and replaced it with a nearly new one, again, by return.
good old fashioned service. After sales is so important, so I really recommend Breeze House

2 November 2024
Unprompted review
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Reply from Breeze House

Thank you so much for your review Derek, it's been a pleasure working with you!

Rated 5 out of 5 stars

Professional and friendly service and…

Professional and friendly service and we were delighted with the finished look and how clean and clear the hut was left. Thank you.

26 November 2024
Unprompted review
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Reply from Breeze House

Thank you for your review Wendy, we hope that you enjoy your Breeze House for many years to come!

Rated 5 out of 5 stars

Re-thatching Experience

Excellent and tidy job made of re-thatching our Breeze House room. All mess from removal of old roof thoroughly cleared. New roof looks great and waterproof again.

25 November 2024
Unprompted review
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Reply from Breeze House

Thank you for a great review Donald!

Rated 5 out of 5 stars

Absolutely fantastic service from start…

Absolutely fantastic service from start to finish Great communication from the first telephone conversation to placing my order
Very polite clean and tidy fitters
I would highly recommend Breeze House

22 November 2024
Unprompted review
Breeze House logo

Reply from Breeze House

Thank you for a lovely review and for choosing Breeze House, we hope that you love it as much as we do!

Rated 5 out of 5 stars

I would 100% recommend this company

Once of the best companies I have ever used. Excellent product and superb service from every single member of staff.

11 November 2024
Unprompted review
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Reply from Breeze House

Thanks for the great review Nicky and for choosing Breeze House!

Rated 5 out of 5 stars

Upgrade

I have just upgraded my Breeze House by having glazed infill sections added. It has been fantastic. From my first telephone contact (with Amber) ot the intsallation today everything has gone according to plan. The installers today could not have been more helpful and the quality of the product is just excellent. If I could have given it more stars I would!! A very happy customer.

31 October 2024
Unprompted review
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Reply from Breeze House

Thank you for a your review Colin, it really does mean a lot to us! Here's to enjoying your Breeze House all year round with that extra protection from the wintery weather 🥂

Rated 5 out of 5 stars

Breeze House We would highly recommend this product

We would highly recommend this product. It was delivered on time the installation team did a fantastic job. They clearly no there stuff.
The breeze house it’s self is well put together and contains everything you need to entertain family and friends.

28 October 2024
Unprompted review
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Reply from Breeze House

We hope you enjoy many years of entertaining your family and friends in your Breeze House Estelle. Thank you for the great review.

Rated 5 out of 5 stars

Fantastic product .

Fantastic product very pleased with the service and installation and the smooth running from the agent to breeze houses and the communication between myself and Amber at the headquarters of breeze houses. The two chaps who came to install the product were very very good so thank you too Aaron and Alex for (a) marvellous installation and also to Amber for her help.

28 October 2024
Unprompted review
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Reply from Breeze House

Thanks for the great review Barry and for choosing Breeze House. Enjoy your time in your gazebo.

Rated 5 out of 5 stars

End to end great service - top quality product and buying experience

We saw the product at Tatton Park show and whilst arriving with no intention to buy anything ended up really interested in a breeze house due to the product and the gentle sales approach of Mark and Kathy. We subsequently ordered and had a site visit to review fabrics. The house was smoothly installed by a polite and efficient team lead by Mark and we are delighted with the final product

24 October 2024
Unprompted review
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Reply from Breeze House

Thank you for the great review Richard. We hope you make many happy memories in your Breeze House.

Rated 5 out of 5 stars

From start to finish the process has…

From start to finish the process has been seamless. Everyone I have spoken to at Breeze House has been nothing but helpful. Our Mara is also lovely. Highly recommend. Very happy.

9 October 2024
Unprompted review
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Reply from Breeze House

We're so pleased you're happy with your Mara Kay. Thank you for the lovely review.

Rated 5 out of 5 stars

Top class customer service

Top class customer service. From the initial phone and site enquiries through to installation arrangements, we have experienced the best customer service. Every member of the Breeze team has been knowledgeable and helpful. We received follow up phone calls from senior management to confirm the order and manage expectations of next step. Everything was done when they said it would. I cannot praise the experience of buying our Savannah Oval Breeze house highly enough. It makes me totally confident that the installation will be as efficient and smooth, we can’t wait!

15 July 2024
Unprompted review
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Reply from Breeze House

Thank you for sharing your experience Anita, we have no doubt that your installation will be just as smooth! We can't wait to see you soon!

Rated 5 out of 5 stars

5* service from start to finish

5* service from start to finish. Can’t praise the team at Breeze House enough and their garden homes are beautifully crafted..we are so very happy with ours and would definitely recommend..from my first meeting to the final arrival date with the Delivery guys who were amazing..thanks for making everything so easy! 👌👌🤩🤩

19 July 2024
Unprompted review
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Reply from Breeze House

Thank you for your review Angela, we hope that you enjoy your Breeze House for many years to come!

Rated 5 out of 5 stars

My Savannah Breeze house is ten years…

My Savannah Breeze house is ten years old. I love it and think Breeze House is an amazing company,
Amber the sales person was so helpful when I inquired into a backfill and new cushions. It was fitted by Mark and Gus who did a wonderful job just so pleased with it. I have sent pictures to the sales office showing evidence of the quality of work and lovely cushions.

16 July 2024
Unprompted review
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Reply from Breeze House

Thank you so much for your wonderful review, we're so glad you're enjoying your Breeze House!

Rated 5 out of 5 stars

Very good company

Very good company. I love my Breeze Oasis , ex display model . Everyone was exceptional to work with. Polite and helpful. Everything went as plan. Very
happy with my product,

4 June 2024
Unprompted review
Breeze House logo

Reply from Breeze House

Thank you for your review Liz! We're delighted you're happy with your Breeze House and the service you received!

Rated 5 out of 5 stars

This is how a company should be run.

This is how a company should be run.
From the initial order right the way through to the installation we couldn't fault this very professional company.
The building is exactly what we ordered and the installation team did a first class job, well done everyone and Thank You

4 June 2024
Unprompted review
Breeze House logo

Reply from Breeze House

Norman, thank you for your amazing review. We work hard to make the whole process an experience for our customers. Enjoy your Breeze House!

Rated 5 out of 5 stars

Excellent product

Excellent product, very professional sales people that are confident in the product and friendly head office staff.

5 June 2024
Unprompted review
Breeze House logo

Reply from Breeze House

We're delighted you're happy with your Breeze House Terry and the service you received!

Rated 5 out of 5 stars

Breeze House

Savannah Oval installed today, beautiful product. Great experience from purchase to install. Special thanks to Mark, Sam and Liam today’s install team for providing a first class service. Thank you. Richard

21 May 2024
Unprompted review
Breeze House logo

Reply from Breeze House

Hello Richard! We wish you many happy memories in your new Oval Savannah Breeze House - we are delighted to hear that you had a successful installation. We love to see Breeze House Owner's enjoying their luxury garden gazebos, ff you wish to share with us some photos of your new Oval Savannah please email: marketing@corblegroup.co.uk

Best wishes,

Jess (Marketing)

Rated 5 out of 5 stars

A fantastic experience

The experience from start to finish was fantastic. Staff couldn’t be more helpful at Webbs Garden Centre Cheltenham and ensured that we had lots of information before any decisions were made.

When we received delivery of the breeze house on 12/4/24 we couldn’t have been more pleased. The two men who came to build were the politest and most helpful builders we’ve ever had. They helped guide us to the best place to put the breeze house in the garden and ensured we were happy before they proceeded. They were thorough yet quick in putting the build together.

The actual finish and quality of the breeze house is fantastic. Everything is exactly as expected from way back picking the details and it is all incredible quality. We couldn’t be happier.

12 April 2024
Unprompted review
Breeze House logo

Reply from Breeze House

What a lovely review thanks Jo. We're so pleased you're happy with your Breeze House and the service you had from the team.

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