Ordered a Leatt MTB helmet...the site said it was in stock, and I paid for expedited shipping...2 day air...helmet took two weeks to get to me...they had to get it from Leatt...I could have done that... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Ordered a Leatt MTB helmet...the site said it was in stock, and I paid for expedited shipping...2 day air...helmet took two weeks to get to me...they had to get it from Leatt...I could have done that... See more
Company replied
Some constructive criticism; my multiple item order came on separate Days but order status was marked as “complete” after the first items were delivered. I freaked out thinking the other part of my or... See more
Worst experence of my life ordering from bto....no tracking email no shipping comfirmation.....yes they are dealing with covid and ive ordered several things from other companies yes things are delaye... See more
Ordered goods have arrived as per my last minute modification request. However, the amount invoiced and the invoice attached is not in line with revived value of goods delivered...(higher price) No... See more
Motocross gear, parts and accessories distributor offering some of the most competitive prices in the industry. We are dedicated to the motocross customer, You want it? We can get it!
United States
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Got here in a reasonable time. But it’s a gift so i think the receiver likes it
We ordered a helmet that showed it was in stock. Come to find out that helmet wasn't available anymore. Mark contacted us and let us know it was no longer available and offered us a refund or an upgrade at the same price. Although we were bummed the one helmet wasn't available we were more than pleased with the upgrade. Thanks Mark and BTO!
My product all arrive at the same time perfect condition I love it looks clean good easy hassle-free shopping
Ordered dirtbike boots for my son, they came super super quick even with the covid19 delays.. there was literally no delay. Everything was amazing. Thank you !
Quick shipping, Everything we expected. Great customer service with tracking and timeliness.
I ordered 2 sets of gear for my 8 year old son. They arrived on time and in perfect condition.
The shipping was fast and I got everything when they said it would be here
Fast to ship and it was nice getting emailed order updates along the way. The name and number on the Jersey came out awesome.
Great service and quick considering I’m in the UK !! Really helpful staff too !!
Exactly what i was looking for! I ordered a personalized Fox jersey and Fox goggles for my husband. Great quality on the personalization and It arrived within a week of ordering and 2 days after it was shipped. Thank you!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.