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Btosports Reviews 

732
•
TrustScore 2.5 out of 5

2.7

Vehicles & Transportation
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Rated 5 out of 5 stars

These guys are the absolute best. Been shopping with them for years and will continue to do so. I always find the best products here on sale before anywhere else, and their customer support is rock so... See more

Rated 1 out of 5 stars

Order a helmet on Saturday 5/30, I get an email the following day Sunday 5/31 from Ben. They are updating their system to improve shipping.(red flag) It is now Wednesday, June 3 no emails or confirma... See more

Rated 1 out of 5 stars

Ship was slow but not too excessive. The problem arose when a NEW item arrived defective. The most time consuming broken return system I've ever dealt with bar none. Pictures/return forms broken webs... See more

Rated 5 out of 5 stars

Some constructive criticism; my multiple item order came on separate Days but order status was marked as “complete” after the first items were delivered. I freaked out thinking the other part of my or... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Motocross gear, parts and accessories distributor offering some of the most competitive prices in the industry. We are dedicated to the motocross customer, You want it? We can get it!

Contact info

2.7

Poor

TrustScore 2.5 out of 5

732 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 month

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2.7

All reviews

(732)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great quality and fast shipping

Exactly what i was looking for! I ordered a personalized Fox jersey and Fox goggles for my husband. Great quality on the personalization and It arrived within a week of ordering and 2 days after it was shipped. Thank you!

22 May 2020
Unprompted review
Rated 1 out of 5 stars

Needed to exchange an item but they…

Needed to exchange an item but they were out of stock and the item is now discontinued (for a current model year item). No problem, I kept the items that fit and sent back the items that didn’t. And they charged me $9 for the return shipping. So make sure they don’t sell out of the size you need before you can send back your items or they’ll stick with the bill.

18 May 2020
Unprompted review
Rated 4 out of 5 stars

Great helmet

Great helmet but realized my grandson is too young for it and need to return.

18 May 2020
Unprompted review
Rated 1 out of 5 stars

Poor communication

Poor communication, not clear instructions, had to fill out a form for my return by hand, instead of being able to print off one online. Never sent me correct tracking information until after the shipment was delivered. Very disappointed overall, will not be using them again.

18 May 2020
Unprompted review
Rated 5 out of 5 stars

My order came in a very reasonable time…

My order came in a very reasonable time for the distance it traveled. BTO Sports has a great selection of parts and gear from what I looked through. They had everything I needed and their decal work on for my jersey came out great!

17 May 2020
Unprompted review
Rated 5 out of 5 stars

BTO hooked it up

BTO hooked it up. They were unfortunately out of a jersey I had ordered but reached out and offered me a refund or another jersey similar to the one I ordered. I asked about one that was a bit more and offered to pay the difference but they took care of it instead. Pretty great experience.

15 May 2020
Unprompted review

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