Btosports Reviews 

732
TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

These guys are the absolute best. Been shopping with them for years and will continue to do so. I always find the best products here on sale before anywhere else, and their customer support is rock so... See more

Rated 1 out of 5 stars

Order a helmet on Saturday 5/30, I get an email the following day Sunday 5/31 from Ben. They are updating their system to improve shipping.(red flag) It is now Wednesday, June 3 no emails or confirma... See more

Rated 1 out of 5 stars

Ship was slow but not too excessive. The problem arose when a NEW item arrived defective. The most time consuming broken return system I've ever dealt with bar none. Pictures/return forms broken webs... See more

Rated 5 out of 5 stars

Some constructive criticism; my multiple item order came on separate Days but order status was marked as “complete” after the first items were delivered. I freaked out thinking the other part of my or... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Motocross gear, parts and accessories distributor offering some of the most competitive prices in the industry. We are dedicated to the motocross customer, You want it? We can get it!


Contact info

2.7

Poor

TrustScore 2.5 out of 5

732 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 month

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2.7

All reviews

(732)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Ordered goods have arrived...BUT!

Ordered goods have arrived as per my last minute modification request.
However, the amount invoiced and the invoice attached is not in line with revived value of goods delivered...(higher price)
No refund for the two cancelled items and extra shipping cost (oversized shipment) was not communicated or initiated by BTO yet.

28 March 2020
Unprompted review
Rated 5 out of 5 stars

Great gear

Great gear , always ship very quick . Not hesitate to buy from

27 March 2020
Unprompted review
Rated 1 out of 5 stars

Well took them six days after i order…

Well took them six days after i order for them to let me know that they had to go throu a differnt supplyer for the part after i payed for shipping then they say there getting sent with two day shipping and refused to refund my shipping i wont order anything from them again it was hassel

23 March 2020
Unprompted review

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