Delivery was arranged quicker than expected from the manufacturers and arrived on time, no issues whatsoever. Team of two chaps to unload, though we did help them. The fence panels are excellent... See more
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Review summary
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Driver Nathan was prompt with delivery, very helpful in placing them in a location requested. I’ve used Forest before and quality of the product has always been to a high standard. However, slightly... See more
Exceptionally efficient delivery. Driver introduced himself, told us what was being delivered and unloaded it (several pieces) exactly to where we wanted it. Driver was Shaz, and a big thank you to h... See more
Good choices and prices. Fences were as advertised. Could buy singley, not restricted to minimum in packs. Dimensions as stated. Good delivery options and on time
Company details
- #21 of 30 best companies in Fence Supply Shop
- #40 of 70 best companies in Garden building supplier
- #110 of 187 best companies in Garden centre
About Buyfencingdirect
Written by the company
Buy Fencing Direct is one of the UK's leading online retailers of garden fencing, fence panels, gates and outdoor living products. We help homeowners create secure, attractive and practical outdoor spaces with a wide range of fencing and garden solutions available for delivery across mainland UK.
Our extensive product range includes wooden fence panels, decorative fencing, contemporary slatted fencing, traditional overlap panels, featheredge fencing, picket fencing, trellis panels, garden gates and fence posts. We also offer a variety of landscaping and garden structures, including pergolas, arches, gazebos, planters and screening solutions designed to enhance gardens of all sizes.
Whether you're replacing damaged fencing, creating privacy in your garden, securing boundaries or undertaking a complete garden transformation, Buy Fencing Direct provides products to suit a wide range of styles, budgets and requirements. We work with trusted manufacturers and suppliers to offer quality garden products that are built to withstand the British weather.
Our website is designed to make shopping for fencing and garden products straightforward, with detailed product information, customer support and secure online ordering. Customers can browse, compare and purchase fencing, gates and garden structures from the comfort of their home.
Buy Fencing Direct is committed to providing excellent customer service, reliable delivery and a positive shopping experience from order through to installation.
Contact info
4.6
Excellent
5k reviews
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Replied to 94% of negative reviews
Typically replies within 48 hours
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Very good communication on when it’s…
Very good communication on when it’s being delivered. Thank you.
28 August 2026
Delivered within the delivery time…
Delivered within the delivery time stated,
Very happy with our Pogala we ordered was a little unsure after reading mixed reviews but no problems with our purchase.
Thankyou
16 August 2026
Fantastic!
Delivery was arranged quicker than expected from the manufacturers and arrived on time, no issues whatsoever. Team of two chaps to unload, though we did help them.
The fence panels are excellent quality, glad we went for the thicker design.
Nicely made and easy to fit once we’d got the posts in. Posts also exceeded our expectations with the nicely machined tops. No wonky bent timbers, which we were pleased about.
We’ll definitely recommend Forest Garden Group to anyone needing fence panels, a 5 star service all round. Thank you to the delivery team also 😁
27 August 2026
1 panel arrived damaged
1 panel arrived damaged, still waiting for replacement 3 weeks later. Replacement was due and never showed up.
People staying in to except replacements that didn't arrive.
So yeh
Not great 😕
10 August 2026
Reply from Buyfencingdirect
Hi Phil ,
We’re really sorry to hear that you’ve been left waiting for the replacement panel and, particularly, that you have made arrangements to be at home for a delivery that did not take place.
We completely understand how frustrating and inconvenient this must be, especially after already waiting three weeks to have the issue resolved. This is certainly not the level of service we aim to provide, and we sincerely apologise for the inconvenience and wasted time caused.
We appreciate your patience and are very sorry that this has taken so long to resolve.
Kind regards,
The Buy Fencing Direct Team
Overall good
10 August 2026
First class service
24 August 2026
You kept me informed the whole time …
You kept me informed the whole time fast delivery and good quality Tressal
13 August 2026
⭐⭐⭐⭐⭐great experience
⭐⭐⭐⭐⭐
Really pleased with the whole experience. The website was easy to use, making it simple to choose the panels I needed, and the payment process was straightforward and reassuring.
Communication throughout was excellent, with regular updates once the order had been processed. The panels were delivered on time, and the delivery driver was polite, courteous and very helpful.
Overall, a great service from start to finish. I would definitely recommend them.
24 August 2026
The website is misleading
The website is misleading! It states free delivery to most of the uk, turns out thats totally misleading. Scotland at least is excluded!
They offer discount on offers over £400 but thats also misleading.
The total order can be over £400 but one specific item within that total must be over £400. In other words if all the components total £900 but no individual part crosses £400. Discount is denied.
24 August 2026
Exceptionally efficient delivery
Exceptionally efficient delivery. Driver introduced himself, told us what was being delivered and unloaded it (several pieces) exactly to where we wanted it. Driver was Shaz, and a big thank you to him. Product exactly as ordered and of a good quality.
27 August 2026
Not as good as last panels
I've only given 3 this time last time I gave 5. I bought 4 double slatted panels about 2 years ago, they were excellent. This time I bought another 2 panels they weren't as good, a lot rougher and lots of knots. The panels are 180cm not 183cm (6ft) so please would you start selling the 15mm pieces for each end.
1 August 2026
Very good service and communications
Very good service and communications. Also delivery driver very helpful.
15 August 2026
Reply from Buyfencingdirect
Hi Delmo,
Thank you for the lovely feedback! It seems you have left us a 1 star review, was there anything we can help you with? If so please get in touch we'd be happy to help.
Kind Regards,
The Buy Fencing Direct Team
From purchase to delivery excellent…
From purchase to delivery excellent service. Good communication via phone and email when I messed up the delivery address. Liked the live feed for the delivery worked very well and he was on time.
Nigel Bowers BEM
Chatterley Whitfield Friends
13 August 2026
The driver arrived on time.he was very…
The driver arrived on time.he was very pleasant and helpful perfect ⁸
14 August 2026
Wrong delivery date
The purchase went well, but the delivery did come 2 days earlier than the date given. This did mean the doors sat on the drive when we were away, which wasn't great.
13 August 2026
customer service is key
customer service makes all the difference, I spoke to three customer service agents before I was able to confirm my order, 3rd time Lucky it was Reuben and he was able to answer my queries and I therefore confirmed the order
19 August 2026
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