I recently sold my vehicle throu Carlow and was purchased by BVG in Manchester, I was promptly contacted by Kassh the inspector and found him to be prompt , genuine and courteous , I would highly rec... See more
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Review summary
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Picked up driver from station, checked out my car including a test drive back to my house, a quick chat about the condition and we agreed a price and paid into my bank straight away. Excellent service... See more
Company replied
I sold my car to BVG Automotive and the whole experience was smooth and straightforward. Kassh came to collect my car and was really helpful, took the time to explain the process clearly, and made su... See more
Company replied
Sold my vehicle to BVG this morning. Jay came to collect. Very professional, friendly, thoroughly inspected the car raised no issues. Payment was made immediately would definitely use these guys again... See more
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Company details
Written by the company
BVG Automotive specialises in the sale of premium used vehicles. Our stock-list comprises of hatchbacks, saloons, MPV's, SUV's and small vans. Operating from our fantastic indoor showroom based in Oldham, North Manchester, we offer a customer focused, no pressure, completely hassle-free car buying experience. With over 25 years in the Automotive industry we understand the importance of providing an exceptional level of customer service matched with competitively priced cars.
Contact info
United Kingdom
- www.bvgautomotive.co.uk
4.5
Excellent
183 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 64% of negative reviews
Typically replies within 1 month
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Reply from BVG Automotive
Hi Steven, thank you for your comments. We are pleased Tony was able to provide a straightforward service with immediate payment as promised.
The Team BVG Automotive.
Great 5/5 service when selling my car…
Great 5/5 service when selling my car through Carwow.
As expected there were minor reductions to the agreed price once the car was seen in person, but nonetheless the whole process was smooth and only Hemn (I hope this is his name, as he was brilliant) was to thank for that.
He was quick at explaining the process, and only delay was Carwow releasing the funds. Thank you for your service
5 May 2026
Unprompted review
Reply from BVG Automotive
Hi Ben, thank you for choosing BVG via Carwow.
We appreciate your understanding regarding the price adjustments upon physical inspection; we always aim to be fair and thorough.
It is great to hear that Hemn’s professional approach made the process smooth for you.
The Team BVG Automotive.
Brought a car from these guys spent 15k…
Brought a car from these guys spent 15k outright for a Range Rover. I picked the car up driving home the engine light came on. I called the garage to be told to just call the warranty company. Turns out the whole DPF unit was shattered and completely broken inside and out. Warranty refuse to pay and I had to spend 4 thousand pound I didn’t have to fix it. For a garage who insist about the multiple checks they do, inspections etc it is appalling. To have brought a car and literally drive it home and it’s broken. They knew this thought of course. Selling cars with issues that they know aren’t covered on their warranty and then just fob you off! Thanks guys I paid fair price for the care but spent another 4k on top just to have it working 😊
14 May 2025
Unprompted review
Reply from BVG Automotive
Hi Natalie,
We are very sorry to read about your experience and the concerns you have raised.
However, after reviewing our records, we have been unable to locate any formal complaint, repair request, or correspondence relating to these issues. We certainly would never ignore a customer experiencing a problem with their vehicle, especially so soon after purchase.
We would kindly ask that you contact our aftersales team directly at aftersales@bvgautomotive.co.uk with your vehicle registration number and full details of the matter so we can investigate this properly and review everything internally.
At BVG Automotive, we take pride in both the quality of our vehicles and the level of customer care we provide. With nearly 3,000 reviews across Google and Trustpilot, the vast majority reflecting positive experiences, we feel this review does not accurately represent how we operate as a business.
We genuinely want the opportunity to look into this for you and hopefully resolve any outstanding concerns.
Kind regards,
BVG Automotive Team
Tony came and collected the car
Tony came and collected the car, smooth & professional experience
2 May 2026
Unprompted review
Reply from BVG Automotive
Hi Chris, thank you for the review.
We are happy to hear that Tony provided a smooth and professional collection experience.
The Team BVG Automotive.
Tony from sales team came and collected…
Tony from sales team came and collected the car. Top service checked everything over well and gave a fair price for the vehicle with all of its wear and tear.
Highly recommend using these guys for selling or buying of vehicles.
1 May 2026
Unprompted review
Reply from BVG Automotive
Hi Chantelle, thank you for your recommendation.
We are glad Tony provided a thorough inspection and a fair price based on the vehicle's condition. Transparency is key to our buying and selling process.
The Team BVG Automotive.
Jay made the whole experience an easy
Jay made the whole experience an easy. As a single female I was slightly apprehensive but Jay was great and made the process seamless and comfortable. Turned up on time exactly as arranged.
29 April 2026
Unprompted review
Reply from BVG Automotive
Hi Mrs Hewitt, thank you for sharing your experience.
We understand that selling a car can feel apprehensive, so we are very pleased Jay made the process feel seamless and comfortable for you.
The Team BVG Automotive.
Everything went so smooth BVG were…
Everything went so smooth BVG were great and Tony delivered the car exactly when he said he would and was a gentleman
29 April 2026
Unprompted review
Reply from BVG Automotive
Hi Craig, thank you for the feedback. We are glad Tony delivered your car exactly as arranged and that you found the service to be professional.
The Team BVG Automotive.
Tony from the aftersales team arrived
Tony from the aftersales team arrived. Friendly and curteous throughout with a fair deal.
25 April 2026
Unprompted review
Reply from BVG Automotive
Hi Christian, thank you for your review.
It is great to hear that Tony was friendly and courteous throughout the process and that you were happy with the deal provided.
The Team BVG Automotive.
Tony came from after sales team
Tony came from after sales team, pleasure deal with and straight forward deal.
21 April 2026
Unprompted review
Reply from BVG Automotive
Hi Andy, thank you for the feedback.
We are pleased Tony made the deal straightforward and easy to manage.
The Team BVG Automotive.
Tony was here from after sales service
Tony was here from after sales service. Very efficient and good service
20 April 2026
Unprompted review
Reply from BVG Automotive
Hi Adam, thank you for your review.
We are glad you found Tony’s service efficient and professional during his visit.
The Team BVG Automotive.
Tony arrived on time
Tony arrived on time, gave good advice. Happy customer.
17 April 2026
Unprompted review
Reply from BVG Automotive
Hi Chris, thank you for the comments.
We are pleased Tony arrived on time and offered helpful advice. It is great to know you are a happy customer.
The Team BVG Automotive.
Tony was here to inspect my car very…
Tony was here to inspect my car very polite, punctual and a fair deal. No complaints
16 April 2026
Unprompted review
Tony by BVG was here and I was happy…
Tony by BVG was here and I was happy with everything!
14 April 2026
Unprompted review
Reply from BVG Automotive
Hi Giovanni, Thank you for taking thee time to leave us a great review, we are pleased to hear that you was happy with everything. Regards BVG Automotive
Car sale to BVG
Jay came on time and was professional and courteous. The whole experience was incredibly smooth. Thank you very very much.
13 April 2026
Unprompted review
Reply from BVG Automotive
Hi Nitin, Thank you for leaving us a great review, glad to hear Jay was on time and made the whole experience smooth for you. The BVG Automotive Team
Toni from after sales team collected…
Toni from after sales team collected and test drove the car. Great personality and very professional in his manners. Keep up the good job.
11 April 2026
Unprompted review
Reply from BVG Automotive
Hi DKD, great to hear that you had a good experience with Toni, he is a huge asset to the team. Thank you for taking the time to leave such a great review. BVG Automotive
Tony came to inspect my car from BVG…
Tony came to inspect my car from BVG team, he was very nice and friendly. Well done mate.
10 April 2026
Unprompted review
Reply from BVG Automotive
Hi Osas, thank you for the review! We are very glad to hear that Tony from the BVG team was nice and friendly during your car inspection. We appreciate your business!
I would strongly recommend BVG Cars LTD…
I would strongly recommend BVG Cars LTD , there services are wonderful, i bought car from them been enjoying the car . Such a great experience . Amin was very nice to me such a great guy
9 April 2026
Unprompted review
Reply from BVG Automotive
Hi Chinedu, thank you so much for the strong recommendation! We are absolutely thrilled to hear that you had a wonderful experience buying your car from us and that Amin was such a great help. Enjoy your new car!
Tony (Carwow)
Tony called me prior to the visit to tell me of his eta. Arrived when said and very friendly and polite. Great guy and service.
8 April 2026
Unprompted review
Reply from BVG Automotive
Hi Giovanni, thanks for the great feedback! We always strive for excellent communication, so we're glad Tony kept you updated on his ETA and arrived right on time. We'll be sure to pass along your kind words about his friendly service!
Ali did a thorough inspection and…
Ali did a thorough inspection and offered a reasonable price for scratches and dents I missed. Overall a good experience and I will use them again and recommend to others.
8 April 2026
Unprompted review
Reply from BVG Automotive
Hi Liz, thank you for sharing your experience. We appreciate your honesty and are glad that Ali's thorough inspection still resulted in a fair and reasonable offer for you. Thank you for your recommendation, and we look forward to working with you again in the future!
Ive been dealing with Mike over a issue…
Ive been dealing with Mike over a issue I had with the car he resolved the issue I had by contacting the warranty company for me and getting them to accept the claim now the problem is being sorted he was also fast at replying to my emails and always friendly
7 April 2026
Unprompted review
Reply from BVG Automotive
Hi Mr. Wood, thank you for taking the time to leave this review. We know how stressful car issues can be, so we are incredibly pleased that Mike was able to swiftly step in, handle the warranty company, and get your claim accepted. We'll make sure he gets your thanks for his fast and friendly communication!
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