BVG Automotive Reviews 

183
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 169 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely helpful and friendly staff members who consistently make the car selling and buying process exceptionally smooth, transparent, and easy from start to finish. People really appreciate the clear communication, professional approach, and honest guidance provided during vehicle collections, test drives, and viewings. However, some customers also noted experiencing unexpected mechanical issues and hidden faults shortly after purchasing a vehicle. A few reviewers mentioned facing frustrating difficulties when trying to get adequate support or assistance from the after-sales team regarding necessary repairs.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are professional, polite, and... See more

Service

Customers had positive experiences with service, praising the professional and friendly approach of staff... See more

Product

Reviewers highlight ambiguous aspects of product, with many consumers reporting serious mechanical problems... See more

User experience

Users describe positive interactions with user_experience, highlighting a smooth and straightforward process... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting great communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently sold my vehicle throu Carlow and was purchased by BVG in Manchester, I was promptly contacted by Kassh the inspector and found him to be prompt , genuine and courteous , I would highly rec... See more

Company replied

Rated 5 out of 5 stars

Picked up driver from station, checked out my car including a test drive back to my house, a quick chat about the condition and we agreed a price and paid into my bank straight away. Excellent service... See more

Company replied

Rated 5 out of 5 stars

I sold my car to BVG Automotive and the whole experience was smooth and straightforward. Kassh came to collect my car and was really helpful, took the time to explain the process clearly, and made su... See more

Company replied

Rated 5 out of 5 stars

Sold my vehicle to BVG this morning. Jay came to collect. Very professional, friendly, thoroughly inspected the car raised no issues. Payment was made immediately would definitely use these guys again... See more

Company replied


Company details

  1. Car dealer
  2. Auto market
  3. Motor vehicle dealer
  4. Used car dealer

Written by the company

BVG Automotive specialises in the sale of premium used vehicles. Our stock-list comprises of hatchbacks, saloons, MPV's, SUV's and small vans. Operating from our fantastic indoor showroom based in Oldham, North Manchester, we offer a customer focused, no pressure, completely hassle-free car buying experience. With over 25 years in the Automotive industry we understand the importance of providing an exceptional level of customer service matched with competitively priced cars.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

183 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 64% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(183)

173 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication from day one

Great communication from day one. Purchased through the website, and turned up within a couple of days. Ali was a friendly and punctuative man. Would recommend the profession company.

7 April 2026
Unprompted review
BVG Automotive logo

Reply from BVG Automotive

Hi Kaan, thank you for the 5-star review! We're delighted to hear that purchasing through our website was a seamless experience from day one, and that Ali was friendly and punctual when delivering your car. We appreciate the recommendation!

Rated 5 out of 5 stars

Tony from after sales team helped me to…

Tony from after sales team helped me to complete transaction, process is very smooth and customer friendly. Thank you Tony for your help

4 April 2026
Unprompted review
BVG Automotive logo

Reply from BVG Automotive

Hi Gokul, thanks for the wonderful feedback! We are very happy to hear that Tony from our after-sales team helped make your transaction smooth and customer-friendly.

Rated 5 out of 5 stars

Very good service Ali was very good and…

Very good service Ali was very good and helpful. Thanks for making my car sale so smooth.

4 April 2026
Unprompted review
BVG Automotive logo

Reply from BVG Automotive

Hi R Wood, thank you for the review! We're so glad to hear that Ali was helpful and ensured your car sale went smoothly.

Rated 5 out of 5 stars

Had a very good time with Kassh during…

Had a very good time with Kassh during the inspection of the car I sold to BVG via Carwow. Very nice chap, and honest. Recommended.

3 April 2026
Unprompted review
BVG Automotive logo

Reply from BVG Automotive

Hi there, thank you for the great feedback! We're very pleased to hear that Kassh provided an honest and enjoyable experience during the inspection for your Carwow sale.

Rated 5 out of 5 stars

Great experience of selling my car

Great experience of selling my car, Ali was very professional, arrived on time, really friendly. Thanks very much

3 April 2026
Unprompted review
BVG Automotive logo

Reply from BVG Automotive

Hi Laura, thanks for taking the time to leave a review. We're thrilled that you had a great experience selling your car and that Ali was professional, punctual, and friendly!

Rated 5 out of 5 stars

Dealt with Tony

Dealt with Tony - came to collect the car, great guy and great service. Will look to buy/sell from BVG in the future

3 April 2026
Unprompted review
BVG Automotive logo

Reply from BVG Automotive

Hi Alfie, thank you for the fantastic review! We're glad Tony provided great service when collecting your car. We would be absolutely delighted to help you buy or sell again with BVG in the future!

Rated 5 out of 5 stars

Tony from the after sales team came to…

Tony from the after sales team came to review the car. He was friendly and knowledgeable on all aspects of the car and trustworthy.

1 April 2026
Unprompted review
BVG Automotive logo

Reply from BVG Automotive

Hi Ash, thanks for your feedback! We pride ourselves on having a knowledgeable and trustworthy team, so we're thrilled to hear that Tony demonstrated all of those qualities while reviewing your car.

Rated 5 out of 5 stars

Ali arrived very promptly and…

Ali arrived very promptly and efficiently checked my Land Rover Discovery Sport. The deal offered was fair and I am happy with the experience. Would recommend!

1 April 2026
Unprompted review
BVG Automotive logo

Reply from BVG Automotive

Hi Ann, thank you for the kind words and the recommendation! We're happy to hear that Ali arrived promptly to check your Land Rover Discovery Sport and that you were pleased with the fair deal offered.

Rated 5 out of 5 stars

Fab service from Kassh!

I recently sold my car to BVG Automotvive via Carwow and received a fantastic service overall, from beginning to the end. Kassh was sent by BVG to inspect /collect the car and he was very friendly , genuine , honest and sincere throughout. Great conversationalist and had really good chats with him during the experience - he gave me lots of helpful tips and advice about car care and maintenance in general! Great guy and a great service ! Would highly recommend!

31 March 2026
Unprompted review
BVG Automotive logo

Reply from BVG Automotive

Hi CT, what a fantastic review! We are absolutely thrilled that you received such great service from beginning to end. It's wonderful to hear that Kassh was not only genuine and honest but also took the time to share helpful car care tips with you. We'll be sure to pass along your high praise to him!

Rated 4 out of 5 stars

Tony collected my Mercedes GLC today

Tony collected my Mercedes GLC today - easy process, happy with the sale price and really nice chap. Would recommend to anyone looking to sell their car or buy something new.

30 March 2026
Unprompted review
BVG Automotive logo

Reply from BVG Automotive

Hi Amelia, thank you for sharing your experience! We're so glad that Tony made the collection of your Mercedes GLC an easy process and that you were happy with the final sale price. We really appreciate your recommendation!

Rated 5 out of 5 stars

After sale from Ali

Pleased with the service from start to finish kept informed from the sale to collection Ali was very polite and thorough on the day would recommend to others.

30 March 2026
Unprompted review
BVG Automotive logo

Reply from BVG Automotive

Hi David, thanks for the great feedback. Keeping our customers informed from sale to collection is a top priority, so we're glad you were pleased with the communication and that Ali was polite and thorough on the day!

Rated 5 out of 5 stars

Sold my Porsche

Sold my Porsche. Ali came to collect it. Good service.
Recommended.

28 March 2026
Unprompted review
BVG Automotive logo

Reply from BVG Automotive

Hi Richard, thank you for the review and the recommendation! We're glad that Ali provided good service when collecting your Porsche.

Rated 5 out of 5 stars

Kassh came fron BVE automotive

Kassh came fron BVE automotive. An absolute professional in his knowledge of cars. He's the person I'd have inspect any car I'd look at purchasing. He's very meticulous in his work. He's also very pleasant guy that's very good at his job. 5 stars from ne. Thank you kaash and after sales was smooth and quick

25 March 2026
Unprompted review
BVG Automotive logo

Reply from BVG Automotive

Hi Mark, thank you so much for the 5-star review! We completely agree—Kassh's meticulous attention to detail and extensive automotive knowledge make him a huge asset to our team. We're thrilled that he made the inspection process pleasant and that your after-sales experience was smooth and quick!

Rated 5 out of 5 stars

I had a great experience with After…

I had a great experience with After sell team (Tony). The sell went smooth and overall experience as awesome.

23 March 2026
Unprompted review
BVG Automotive logo

Reply from BVG Automotive

Hi Sanjay, thank you for the feedback! We're delighted that you had an awesome overall experience and that Tony ensured everything went smoothly.

Rated 5 out of 5 stars

Kassh came from BVG automotive

Kassh came from BVG automotive. Great service & transparent from start to finish during the inspection. After sales quick and smooth

23 March 2026
Unprompted review
BVG Automotive logo

Reply from BVG Automotive

Hi Jack, thanks for taking the time to leave a review. We're very happy to hear that Kassh provided transparent service from start to finish and that the after-sales process was quick and smooth for you!

Rated 5 out of 5 stars

Great after sales by Ali

Great after sales by Ali, would highly recommend!

23 March 2026
Unprompted review
BVG Automotive logo

Reply from BVG Automotive

Hi Mark, thank you for the recommendation! We're thrilled you received great after-sales service from Ali.

Rated 5 out of 5 stars

Kassh came from bvg Automotive

Kassh came from bvg Automotive. Excellent experience with bvg great customer service and aftersales was quicker than flash really happy with everything

21 March 2026
Unprompted review
BVG Automotive logo

Reply from BVG Automotive

Hi Silviu, thank you for the fantastic feedback! We love hearing that our after-sales process was "quicker than a flash" and that Kassh provided an excellent customer service experience.

Rated 5 out of 5 stars

Great experience

Great experience, collected my car which had sold. Thank you Ali. Top guy. 😀

21 March 2026
Unprompted review
BVG Automotive logo

Reply from BVG Automotive

Hi Julie, thank you for the kind words! We're so glad you had a great experience and that Ali took top-notch care of your car collection.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look