Thought the account that had been sold to Cabot from HSBC had been closed so was surprised to hear about this debt. Debt belonged to my ex partner who had had an accident causing major head injury... See more
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Our mission is to help each and every customer to financial recovery. We help thousands of customers take their first step to help them manage their accounts. As many of our satisfied customers will tell you, we know that everyone’s situation is different and we treat people as individuals. We offer a range of credit management solutions for every customer so they can repay what they owe, but not have to put their lives on hold while doing so. Established in 1998, Cabot Financial is one of the most respected debt purchase companies in the UK. We are part of the Cabot Credit Management Group, who are authorised by the Financial Conduct Authority.
Contact info
1 Kings Hill Avenue, ME19 4UA, Kings Hill, West Malling, United Kingdom
- 0344 556 0263
- cabotwebcustomer@cabotfinancial.com
- www.cabotfinancial.co.uk
No recent history of asking for reviews
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Replied to 59% of negative reviews
Typically replies within 2 weeks
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Thank you
Thank you. I cannot fault this company for helping me manage an affordable repayment process and final settlement payments.
No hassle. If you work with them, they work with you. My credit score has improved massively

Reply from Cabot Financial UK
Wasn’t made to feel stupid for not…
Wasn’t made to feel stupid for not dealing with this sooner. Yan was fantastic!

Reply from Cabot Financial UK
That's alright my wish is to settle it…
That's alright my wish is to settle it My experience was good with updates sorry for failing to provide some needed information.Hope l will be removed from that bad list and be able to buy in different shops without.Can l have the summary of my payments.

Reply from Cabot Financial UK
The advisor was very easy to speak Satnam.
The advisor was very easy to speak.

Reply from Cabot Financial UK
Compassion by the truckload
At Cabot all the staff have the compassion to make them easy to talk to. Their willingness to HEAR you is invaluable.
Of all the debt collectors….these are the ones you want to deal with.😄

Reply from Cabot Financial UK
Having Miko to do my review for the…
Having Miko to do my review for the second time was amazing he was very helpful and so great professionalism . He took his time to explained everything.

Reply from Cabot Financial UK
The lovely man who I spoke to was David…
The lovely man who I spoke to was David he was so helpful and understanding I was so happy with the phone call what I did to him he really understood

Reply from Cabot Financial UK

Reply from Cabot Financial UK
Overall they are brilliant
Overall they are brilliant, very helpful and considerate of your situation.

Reply from Cabot Financial UK
The lady I spoke to on the phone
The lady I spoke to on the phone, from Cabot financial, was absolutely brilliant, explained everything in detail, made me feel comfortable and at ease,

Reply from Cabot Financial UK
Great customer care and…
Great customer care and advice.Excellent communication .

Reply from Cabot Financial UK
Easy to deal with
Easy to deal with. Staff when I have needed to speak to them have been helpful.

Reply from Cabot Financial UK

Reply from Cabot Financial UK
Arrogant and harassing operations
This company has been trying to contact me on my mobile number for over a year now, obviously having mistaken me for someone else as they have used a woman's name when leaving a recorded message.
I have contacted them with messages and tried to call the number that they have left in their voicemails, which is completely useless since one needs a Cabot account code to proceed past the automated greeting.
They have persistently ignored my messages, seeming to assume I am lying to them and that I really am the person they are looking for.
I have also reported every call as spam, and still they keep coming.
My experience is that this company cannot be trusted to perform simple checks, even when challenged. They are also responsible for harassing communications that become extremely infuriating and cause unnecessary stress.
Their practices should be called out and formally examined.
Still waiting for final letter saying I…
Still waiting for final letter saying I owe nothing

Reply from Cabot Financial UK
I got in debt
I got in debt, my fault, yes they hounded me a bit but I owed money and they wanted it. Fair enough. After going on a DMP they stopped with the hounding. I was lucky enough to be able to pay my debts off. They were helpful when I spoke to them but I do hope I never speak to them again!

Reply from Cabot Financial UK
They made my debt easy to clear and was…
They made my debt easy to clear and was helpful and understanding off my situation

Reply from Cabot Financial UK
Thank you I am very happy of everything…
Thank you I am very happy of everything
Cabot has very high standards of customer services. Thank you Cabot

Reply from Cabot Financial UK
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