Thought the account that had been sold to Cabot from HSBC had been closed so was surprised to hear about this debt. Debt belonged to my ex partner who had had an accident causing major head injury... See more
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Our mission is to help each and every customer to financial recovery. We help thousands of customers take their first step to help them manage their accounts. As many of our satisfied customers will tell you, we know that everyone’s situation is different and we treat people as individuals. We offer a range of credit management solutions for every customer so they can repay what they owe, but not have to put their lives on hold while doing so. Established in 1998, Cabot Financial is one of the most respected debt purchase companies in the UK. We are part of the Cabot Credit Management Group, who are authorised by the Financial Conduct Authority.
Contact info
1 Kings Hill Avenue, ME19 4UA, Kings Hill, West Malling, United Kingdom
- 0344 556 0263
- cabotwebcustomer@cabotfinancial.com
- www.cabotfinancial.co.uk
No recent history of asking for reviews
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Replied to 59% of negative reviews
Typically replies within 2 weeks
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Libby had great empathy to my…
Libby had great empathy to my situation, and was very experienced in trying to get my balance decreased, unfortunately my situation does not allow me to raise my monthly payments.

Reply from Cabot Financial UK
1st i aint no customer
1st i aint no customer
2nd my finances have nothing to do with your company
3rd I paid it all off even though i never knew anything about it
4th you said you been looking for me for 15years wow a blind person could have found me
6th stop sending emails as im not a customer nor interested in your company
Absolutely awesome customer service
Absolutely awesome customer service, they take their time to listen to you and not rush you in any shape or form. Thank you Miko

Reply from Cabot Financial UK
Great company do not hassle you no…
Great company do not hassle you no annoying phone calls no threats always been helpful no asking for silly amounts of paymrnts

Reply from Cabot Financial UK
Best helpful advice and friendly people
Best helpful advice and friendly people

Reply from Cabot Financial UK
Th very helpful customer service assistant very…
The customer service assistant is very patient, helpful and calm. I'm having problems with my hearing & do not like phonecalls due to my hearing difficulties but she makes me important & very good in explaining everything I need to know about my queries.

Reply from Cabot Financial UK
Graham you were a godsend
Graham you were a godsend. I’m someone that has phone phobia and absolutely dread making these kinds of calls. Graham was kind, thoughtful and took into account my situation. I cannot thank him enough for helping me get my debts sorted. THANK YOU

Reply from Cabot Financial UK

Reply from Cabot Financial UK
I spoke with Yan today and matters are…
I spoke with Yan today and matters are in the process of being resolved.
She was kind and informed me well. I feel happy that my financial situation is under control.

Reply from Cabot Financial UK
Milo was very understanding and very…
Milo was very understanding and very informative

Reply from Cabot Financial UK
I managed to settle my debt in half the…
I managed to settle my debt in half the time with your very helpful and efficient Satnam .
He talked me through my options and we settled on an affordable repayment agreement for me .I much appreciate it .

Reply from Cabot Financial UK

Reply from Cabot Financial UK
Mafia
They are the mafia. Buy 'toxic debt' of money that never existed in the first place for a few pennies in the pound when the contract/agreement has already been securitized.
In olden time - debt buying was banned under common law (as was usury) - now we have moneymakers all over the show - and the dumbos giving 5* reviews either work at Cabot or don't understand how the financial system works. They are Parasitic scum.
I was no longer scared to answer the phone !
What was initially a very stressful and anxious time Cabot worked with me to help me repay my outstanding debt, I no longer filled with dread when my phone rung. Every team member I came in to contact with help me and insured my payments were manageable and my long term goal was achievable. I’m really grateful that my debt was passed on to Cabot and not a company that hounded me to breaking point, I can confidently say I’ve cleared my debt and am back on track, thank you guys for getting me through this difficult time !

Reply from Cabot Financial UK
When will these companies learn
When will these companies learn. Once an agreement is in place, STOP sending mail & messages. It brings the horror back that we all have to face when admitting our problems - we don’t need to re-live it every month or even quarter! Every email, letter & or text from Cabot makes your heart stop - you start to panic that they are gonna ask you to re-evaluate your income or repay more and the cycle starts again. These people have obviously never had money troubles.
Gary was great
Gary was great. He treated me respect and was very approachable. He understood my circumstances and assisted me with empathy

Reply from Cabot Financial UK
Cabot are a new generation of debt collectors
Cabot are not like the debt collectors of old, the type hat would sign u up to a plan that was hard to maintain. This company made my payments affordable and they were really nice to del with on the phone.

Reply from Cabot Financial UK
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