I got the bronzing stick and the new Lip Cushion Glaze and i absolutely love them! The bronzer melts into your skin leaving a beautiful glow without looking orange. The lip cushion glaze (i got shad... See more
Company replied
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See what reviewers are saying
Following one influencer I found CAIA few years ago, since then I have my favorite products I can not live without, like DEVY DROPS, RED CARPET PRIME, BLUSH STICK... once they sent me wrong order, and... See more
Company replied
I really love your pruduct especially your bronzer i got the cape town shade but i also love the blush. I dont really love the setting spray tough i love how it looks it doesnt really hold my makeup i... See more
Company replied
I love this brand! I’ve ordered quite a few things from Caia and I’ve always been super happy with everything. The delivery has also been super fast. Especially if you’re into more natural, lightweigh... See more
Company replied
Company details
Written by the company
CAIA Cosmetics is a Swedish brand developing beauty essentials carefully created to redefine what glow means. From skincare and makeup to haircare and tools, CAIA always aspires to add genuinely great products into the realm of beauty.
Contact info
4.4
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
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Reply from CAIA Cosmetics
Hi Ismahane,
Thank you for your lovely feedback! We’re so happy to hear that your package arrived so quickly and that you’re pleased with your experience. 💖
Best regards,
CAIA Cosmetics
The package was sent on September 3
The package was sent on September 3, and unfortunately I did not receive any message or SMS about the delivery time. After I sent an email, I was informed that the package was actually available on September 3, and I did not receive any notification?
6 September 2025
Reply from CAIA Cosmetics
Hi Rafah,
Thank you for sharing your experience. We’re truly sorry that you didn’t receive a notification about your delivery, and we understand how frustrating that must have been.
Please reach out to our customer service team so we can assist you further and make sure this doesn’t happen again. 💖
Best regards,
CAIA Cosmetics
Reply from CAIA Cosmetics
Hi Amie,
Thank you so much for your lovely review! We’re thrilled to hear that you’re so happy with your experience. 💖
Best regards,
CAIA Cosmetics
Firstly the delivery time to where I…
Firstly the delivery time to where I live was amazing. My sister had seen this company on tv and told me about it. I ordered 3 items, foundation, matching concealer and a setting spray. I loved every item. The foundation covers but is not powdery or thick and the concealer is just perfect for under my eyes. The setting spray sets my makeup perfectly and the spray is very fine which is always a bonus. I will order again for sure.
27 August 2025
Reply from CAIA Cosmetics
Hi Joyce,
Thank you so much for sharing your experience with us! 💖
We’re so happy to hear that you enjoyed the products and that the delivery worked smoothly. It means a lot that you took the time to share such detailed feedback, and we can’t wait to welcome you back for your next order!
Best regards,
CAIA Cosmetics
Thank you for CAIA
Thank you for CAIA . Eye make up remover could be more gentle for the eyes.
30 August 2025
Reply from CAIA Cosmetics
Hi Raimonda,
Thank you for sharing your feedback!
We’re happy to hear you chose CAIA! We truly appreciate your input regarding the Eye Makeup Remover and will take this into consideration for future improvements ✨
Best regards,
CAIA Cosmetics
Amazing brand discovered in Stockholm
Discovered the brand during summer holidays in Stockholm. Fabulous products (skincare and make up)! Absolutely fond of Caia ❤️!
22 August 2025
Reply from CAIA Cosmetics
Hi Soph,
Thank you so much for your lovely words ❤️ We’re delighted to hear that you discovered CAIA during your time in Stockholm and that you’re enjoying both our skincare and makeup products. Your support means the world to us!
Best regards,
CAIA Cosmetics
The foundation i got is a bit too oily…
The foundation i got is a bit too oily but its fine cause its called dew drops, setting sprays does not hold anything.
19 August 2025
Reply from CAIA Cosmetics
Hi Mia,
Thank you for your honest feedback. Our Dew Drops foundation is designed to give a naturally dewy finish, which can feel more moisturizing compared to matte products. If you prefer a longer hold, we recommend pairing it with a mattifying primer or setting powder, as this often helps balance the finish and keep it in place.
We really appreciate you taking the time to share your experience, as it helps us improve and support our customers better.
Best regards,
CAIA Cosmetics
Lovely make up products!!!!
15 August 2025
Reply from CAIA Cosmetics
Hi Lisa,
Thank you so much! 🌸 We’re so happy to hear you love our makeup products!
Have a nice day!
CAIA Cosmetics
Foundations are spot on
Foundations are spot on, same as the lipstick, love the perfume Rotate collab, however the make up sponges and brushes are not on top... zet
11 August 2025
Reply from CAIA Cosmetics
Hi Anna Maria,
Thank you so much for your kind words and feedback! We’re so happy to hear you’re loving the foundations, lipstick, and our perfume collab with Rotate. We also truly appreciate your honest thoughts on the sponges and brushes — feedback like yours helps us improve. 💕
Wishing you a wonderful day!
CAIA Cosmetics
I love the bronzer and have used it 4…
I love the bronzer and have used it 4 four years. So fast delivery 100% allways the best purchase!!!! And laguna lipliner, omg
17 August 2025
Reply from CAIA Cosmetics
Hi Nora!
Thank you so much for your amazing review! 🥰 We’re thrilled to hear that our bronzer has been your favorite for so long, and that you’re loving the Laguna lipliner too. So happy the delivery was fast and that you’re always satisfied with your purchases!
Wishing you a wonderful day!
CAIA Cosmetics
Loved all the products I ordered
Loved all the products I ordered! Would definitely recommend. 😊
6 August 2025
Reply from CAIA Cosmetics
Hi Blažka,
Thank you so much for your amazing feedback! 🥰 We’re thrilled to hear you loved all your products and would recommend them.
Wishing you a wonderful day!
CAIA Cosmetics
Fast delivery and amazing quality bag
Fast delivery and amazing quality bag. Very happy with my order.
11 August 2025
Reply from CAIA Cosmetics
Hi Anni,
Thank you so much for your kind words! 💖 We’re thrilled to hear you’re happy with your bag and your order.
Have a nice day!
CAIA Cosmetics
The product came damaged and asymmetric…
The product came damaged and asymmetric from one side and the package came totally broken with a delay in the delivery.
4 August 2025
Reply from CAIA Cosmetics
Hi Carla,
We’re very sorry to hear about this. 💌 We’ve contacted you via email to assist and resolve the issue.
We look forward to hearing from you!
CAIA Cosmetics
I like your products but the foundation…
I like your products but the foundation wasn’t my match of my skin tone
4 August 2025
Reply from CAIA Cosmetics
Hi Khadija,
We’re sorry to hear that the foundation shade wasn’t the right match for your skin tone. You’re always welcome to contact our support team, we’d be happy to help you find a shade that suits you better.
Kind regards,
CAIA Cosmetics
Reply from CAIA Cosmetics
Hi Aiste,
Thanks for sharing your experience! We're happy to hear that you are satisfied with the products!
Best regards,
CAIA Cosmetics
Best quality products
All the products I bought were in excellent contition and the quality is top
11 July 2025
Reply from CAIA Cosmetics
Hi Marita,
Thank you so much for your lovely feedback! We're thrilled to hear that everything arrived in perfect condition and that you're happy with the quality 💖
Warm regards,
CAIA Cosmetics
Love the products!
16 July 2025
Reply from CAIA Cosmetics
Hi Mariella,
Thanks for your review! We are so happy to hear that, thank you for sharing!
Best regards,
CAIA Cosmetics
Just AMAZING ⭐️
9 July 2025
Reply from CAIA Cosmetics
Hi Aleksandra,
Thanks for your amazing review! We are so happy to hear that you love the products!
Best regards,
CAIA Cosmetics
The make up and the packaging is so…
The make up and the packaging is so cute !! 10/10 would recommend
8 July 2025
Reply from CAIA Cosmetics
Hi Helin,
We're so happy to hear that you enjoy our products! Thank you for your review.
Best regards,
CAIA Cosmetics
Reply from CAIA Cosmetics
Hi Lorena,
Thanks for sharing your experience! We're sorry to hear that the products didn't meet your expectations.
Please feel free to contact our support if you believe the product is faulty, and we will assist you further!
Best regards,
CAIA Cosmetics
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