There should be a pop up window where a customer would be informed about the fee and if he accepts the fee to proceed forward.
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Cannot agree more with all the one stars ,would give 0 if i could. Cause this is the incompetence and lack of commitment of their staff. 2 months passed and I’m still chasing my money , deducted after... See more
I've had issues with two car rentals with CarDelMar and have contacted the Customer Support regarding both issues. The issues were the exact same to the dot (I was charged Border Crossing fees even t... See more
If the rental times in the booking request are outside of opening hours of the Car rental company it should not be allowed to proceed with the booking. ... or there should be a pop up window where a... See more
Company details
About CarDelMar
Information provided by various external sources
Contact info
United States
- www.cardelmar.com
No recent history of asking for reviews
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As long as you have months and months of spare time to persevere with an accepted claim.......
17 emails and waiting over 4 months for settlement (after the Company had agreed to honour the claim),,,,,,,dealing with what felt like a strategy on Cardelmar's part of switching staff dealing with correspondence and then being asked to supply information already provided previously to another member of staff. No phone link made available to speak directly with those who action the repayment further increases the feeling that one is being expected to climb a mountain with no assurance of an end.
For me it was an exhausting, demoralizing energy sapping experience which left me feeling that there is (at least in my experience) a definite direction of travel to wear out the client into despairing rather than providing the kind of service which would encourage the customer to return with repeat business based on the efficient, pleasant and reliable assistance received. ............................................................................................................................................................................................................................................................
Worst car rental company
Worst car rental company. If you are sure that you won’t have any problems during the whole period then use this company. They are cheap but no service mind at all. No help from staff and anything at all.
am Gunstigsten...
The best price i found for my car …
The best price i found for my car rental !!! Thanks a lot
Terrible customer service!
I reserved a small car through Car Del Mar at Discount at the Toronto Airport. When I arrived they informed me they got the dates wrong and told me they had no cars left, the only vehicle available was a pick-up truck. I declined as I needed a vehicle with 4 seats and a trunk. My request for a refund was denied by Car Del Mar Germany. They said the agent in Toronto offered me a small SUV, which is a lie (I would have taken that). Furthermore, they said I had to accept whatever upgrade they had to offer.
This is the last time I will do business with Car Del Mar or with Discount!
ALL THE POSITIVE REVIEWS MUST BE FAKE / PAID FOR
ALL THE POSITIVE REVIEWS MUST BE FAKE / PAID FOR...
I lost $1,500 due to this thief of a company. I had no option but to arrive the day after the booking was made for a 28 day booking due to the villa I rented being broken into.
The rental company gave the car to someone else and charged me for the ENTIRE 28 DAYS. So money, no car = daylight theft.
AVOID AT ALL COSTS.
Excellent Service
Excellent Service. I have been a customer for many years. Never any Problems.
Super Service
Simpel procedure and complete offering …
Simpel procedure and complete offering with good prices. Happy I found Cardelmar!
SUPER SITE INTERNET POUR RESERVER
Had an issue with entering data re …
Had an issue with entering data re arrival flight. It could have been my error but I couldn't work how to go back and ammend. arrival flight should have read BA952 not BA3276
0 stars
I would really like to give 0 stars, complete rip off. Had to take out an insurance policy even though I was contractually assured that I have insurance. After filing my complaint the answer was that I decided to take out an additional insurance cover, which was definitely not the case. The rental car agency made it very clear that unless I take out insurance I will not get the car. Major rip-off.
Super super super
Only good experiences with this …
Only good experiences with this company, keep it up!
ScamdelMar
This company is just a legalised scam. The customer service is basically the southPark version of "..and it's gone!! you money are gone, Sir"
If you use this after having red one of those review, you are basically asking for it. Good luck
Top service :-)
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