I had a great experience. They were very good at communicating what the next step was and were quick to respond when I had questions. My acty showed up exactly how the pictures showed and how it was d... See more
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CAR FROM JAPAN is the leading online used cars marketplace in Japan, where you can buy a car directly from Japan and get it delivered to your nearest port. Your satisfaction is our 1st priority. Out of the 80,000+ customers we served so far, achieving a 97% customer satisfaction rate. Every year, we export cars from Japan to 50+ countries. We are grateful for the trust and continuous business from buyers all over the world. We have 100,000+ cars available with pictures and detailed information shown in our website. You can compare spec, prices, condition and find the best car for you!
Contact info
Iwamotocho 3-10-7, Chiyoda, 101-0032, Tokyo, Japan
- +81 50 3171 3983
- ask@carfromjapan.com
- www.carfromjapan.com
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Replied to 100% of negative reviews
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First time importer.
For a first time purchaser of an import the team did a fantastic job of making sure to keep me on track and made it clear what they needed from me and what I would receive from them.
Very happy with CarfromJapan.
Very happy with CarfromJapan.
Great communication from the start.
The whole process was very easy.
When my vehicle arrived it was in truly excellent condition.
I will definitely purchase again.
What Kei truck purchasing should look like
Very responsive to a first time buyer. Great website. Expedited transaction. Great value.
I had a great experience with…
I had a great experience with CarFromJapan. Everything from purchasing, paperwork, shipping updates and communication was the best I’ve dealt with! I would not hesitate to purchase through CarFromJapan and I recommend all of my friends and family to check them out. They even called months after the car was delivered to just check in and see how it was doing.
Fantastic experience working with…
Fantastic experience working with carfromjapan, would buy my next overseas vehicle with them again :)
I highly recommend CFJ
The experience was overall quite simple. CFJ was very informative and assuring throughout the process.
Easy way to buy cars... from Japan
Legit service. Excellent support throughout the process. To be clear, this is an essentially a broker service to purchase cars from dealers in Japan for export to the US, as such there are many dealers and wide swings in quality. Car From Japan will help in obtaining things like auction sheets if you ask.
From inquiring about the vehicle to…
From inquiring about the vehicle to purchasing and delivery, they were extremely professional and accurate with everything. From the paperwork to delivery date, they were excellent. I will definitely purchase from them again.
Premium service
Always stayed in touch with me during the whole process.
I have recommended them to many people.
I will be using them again.
Thanks cars from Japan
It is a great way to buy a unique car.
I had a really great experience with them. Getting an imported car is a complicated process because of US customs. But they talked me through the whole thing and provided me with next steps as the process unfolded. It was easy. And now I own a Suzuki Jimny that only has 60k miles and only cost me 1800 dollars. When I got the car it looked the same as it did in the pictures and it started right up. The timeline to get it to me was exactly how long they said. I have no complaints.
I can highly recommend Car from Japan
I can highly recommend Car from Japan, They were extremely helpful from start to finish, the car was exactly as described, they were fantastic with arranging all documents and follow up once the vehicle arrived at the port.
The CarFromJapan team has impressed me twice.
The CarFromJapan team was always responsive to my questions and provided great service. The pictures and video on the site provided me with a good understanding of the vehicle's condition. If I needed any specific questions answered, the CFJ support team did a great job following up. This is my second vehicle ordered from CFJ and I will definitely be doing business with them again!
Imported a Suzuki Lapin to the UK
I imported a Suzuki Lapin to the UK with the help of Kumi at CarsFromJapan and the entire process was seamless and stress free
I will happily use their service again in the future the car is as pictured and a dream to drive (also very good value!)
10/10 overall, fast replies, unbelievably friendly customer service, very helpful throughout
Many thanks again to Kumiko for all her hard work
My initial inquiry to the purchase was smooth and easy. My experience with the sales team from…
My experience with the sales team from my initial contact was professional and courteous.
I am totally happy with my purchase and the features within the vehicle, including the accessories I order for it.
Great company to use and I would recommend using them and would do so again in the future.
They were very informative throughout the process and my vehicle arrived in excellent condition.
Easy experience
Easy experience. Staff and sellers are very helpful and quick to respond
Very nice customer service
Very nice customer service, they were quick to follow up if there was anything needed.
They communicated very well from start…
They communicated very well from start to finish. I had questions due to my inexperience with importing a vehicle, and they always promptly responded in a professional manner. I will use them again, and I recommend you do the same.
The Sambar truck I purchased online from carfromJapan.com
The Sambar truck I purchased online arrived and was exactly as advertised. Communication was great, any follow-up questions were answered promptly and all necessary documents required for US Customs arrived in a timely manner, leading to a hassle free import. It took only 5 weeks from the time I paid for the truck until it cleared customs in Tacoma WA.
I purchased a Honda Acty from Japan
I purchased a Honda Acty from Japan, and overall, it was a very positive experience. Ami was especially helpful and responsive throughout the entire process, which made everything much smoother.
That said, I was somewhat disappointed regarding the information about recent maintenance. I was told that the oil had been changed, but upon inspection, it had not been. While this did not overshadow the overall experience, I would advise future buyers to verify maintenance details independently rather than relying solely on what they are told.
Despite this issue, I would still describe my experience as a good one. I also strongly recommend saving all documentation to your computer and considering hiring a professional broker to assist with the import process. CFJ provides the necessary paperwork; however, they do not guide you through the steps required to properly use those documents for a smooth transition into the U.S. and successful vehicle registration.
Overall, a positive experience with a few lessons learned along the way!
Don’t hesitate!
I had an awesome experience using CFJ. They were very responsive, answered all questions in detail, and their vehicles were priced very fair. I will be ordering from them again!
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