From the very beginning when my daughter turned up in store @ West Gosford, & unfortunately was a little short of approval in the time cycle required, but suggested dad, me, The staff helped m... See more
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We’re proud to be one of Australia’s largest second-hand retailers, with over 900 dedicated staff members nationwide, committed to providing exceptional service and support, along with affordable personal finance solutions to give our customers freedom of choice. In 2025 we sold over 1.8 million second-hand items, bought 1.3 million items, provided pawn loans against 960,000 items, and approved over 130,000 cash loans for our Australian customers. With over 200 shop categories online and in-store, you’ll be surprised by what you’ll find. From jewellery to musical instruments, we’re all about giving pre-loved items a second chance at finding a new home. Seeing our community embrace ‘buying with confidence’ is the best reward for us, knowing we've kept our promises. Along with our second-hand retail business, we’ve also been making a difference in the lives of Australians for over 35 years in the personal finance sector. Our customers are at the heart of everything we do and it’s our mission to help find the right cash solutions. We act in accordance with the National Consumer Credit Protection Act (2009) and are trusted and responsible lenders who are here to help our customers.
Level 11, 141 St Georges Terrace, 6000, Perth, Australia
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Friendly staff, positive attitude, quick to assist with any questions and very helpful through the application process.

Reply from Cash Converters Australia
Cashconvers, very easy application fantastic helpful staff and very convenient

Reply from Cash Converters Australia
I purchased a notebook from Cash converter at Modbury store on Tuesday, I always look online before I buy its very convenient as I'm a parapligic when I see something online I always ask for more pictures as I'm about 15km from the Modbuy store so its a taxi trip for me, I purchased the notebook online and store pick up. This is my 2nd large purchase from the modbury store and the item was exactly as the add said the staff were wonderful and being in a wheelchair I like to have a look in store incase there's something i missed, the modbuy store was very tidy and items clean and well payed out, I was surprised how friendly the staff were everyone of them, the. notebook I didn't haft to do a thing to it just signed into my MS acc load stuff I use and ithas not missed a beat, its a HP Victus gaming notebook in mint condition so I'm very pleased with it, I will buy again and I'd recommend there store

Reply from Cash Converters Australia
I applied to Cash Converters after reading their advertising that suggested they help people with less-than-perfect credit and consider more than just a credit score. Unfortunately, my application was declined, which left a hard credit enquiry on my Equifax file.
At the time, I didn’t understand the long-term impact that a hard credit enquiry could have on my ability to obtain mainstream finance. Had I known, I would never have applied.
After learning more about the credit reporting system, I contacted Cash Converters and explained my circumstances, asking if they would consider a one-off goodwill removal of the enquiry. My request was declined. In contrast, several other lenders I contacted later reviewed my circumstances and agreed to remove correctly recorded enquiries as gestures of goodwill.
applied to Cash Converters after reading their advertising that suggested they help people with less-than-perfect credit and consider more than just a credit score. Unfortunately, my application was declined, which left a hard credit enquiry on my Equifax file.
At the time, I didn’t understand the long-term impact that a hard credit enquiry could have on my ability to obtain mainstream finance. Had I known, I would never have applied.
After learning more about the credit reporting system, I contacted Cash Converters and explained my circumstances, asking if they would consider a one-off goodwill removal of the enquiry. My request was declined. In contrast, several other lenders I contacted later reviewed my circumstances and agreed to remove correctly recorded enquiries as gestures of goodwill.
I respect that every lender has different policies, but I was disappointed that Cash Converters was unwilling to exercise the same discretion in my case. My experience has made me much more cautious about applying for credit, and I’d encourage anyone considering an application to fully understand how a hard credit enquiry may affect their credit file before proceeding.

Reply from Cash Converters Australia

Reply from Cash Converters Australia
Good service,polite friendly,accurate and quick turn around.

Reply from Cash Converters Australia
I finally received my Sony NEX-5 from the Palm Beach, QLD store, and it's honestly one of the best purchases I've made. It was an absolute bargain!
I believe I was dealing with Sean over email, and the customer service was outstanding from start to finish. He was incredibly helpful with all my questions and even took the time to send me sample photos taken with the camera. That really gave me the confidence to go ahead with the purchase.
What I appreciated most was their honesty and transparency. What you see is exactly what you get, so you can buy with complete peace of mind. The camera arrived exactly as described, and I couldn't be happier with it.
Highly recommend buying from them. Great customer service overall!

Reply from Cash Converters Australia
Guy who submitted application was very helpful, extremely knowledgeable and very friendly.

Reply from Cash Converters Australia
Way to easy I couldn't afford this loan yet I got it almost instantly with just a few clicks
Now I have a unnecessary debt I can't afford

Reply from Cash Converters Australia

Reply from Cash Converters Australia
great service very quick to recieve the money in bank

Reply from Cash Converters Australia
Customer service excellent quick and easy to apply.

Reply from Cash Converters Australia
Quick, easy finance that was approved within minutes. Application was straight forward.

Reply from Cash Converters Australia
It was easy..smooth didn’t take long service 10 out 10

Reply from Cash Converters Australia

Reply from Cash Converters Australia
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