From the very beginning when my daughter turned up in store @ West Gosford, & unfortunately was a little short of approval in the time cycle required, but suggested dad, me, The staff helped m... See more
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Review summary
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I know you're loans are expensive but when fund's are required quickly I really don't think cash converters can be beaten the staff were very friendly and helpful and left me feeling like they wanted... See more
Company replied
I had the pleasure of dealing online with Jo, Jewellery Consultant from Ballarat Store. Her email was very welcoming and very professional, still warm and accommodating. I called her and decided t... See more
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Staff were very helpful and they rush to help me as soon as possible. My application went through after I submit everything through. My experience with cash converters was really good and I can’t than... See more
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Company details
Written by the company
We’re proud to be one of Australia’s largest second-hand retailers, with over 900 dedicated staff members nationwide, committed to providing exceptional service and support, along with affordable personal finance solutions to give our customers freedom of choice. In 2025 we sold over 1.8 million second-hand items, bought 1.3 million items, provided pawn loans against 960,000 items, and approved over 130,000 cash loans for our Australian customers. With over 200 shop categories online and in-store, you’ll be surprised by what you’ll find. From jewellery to musical instruments, we’re all about giving pre-loved items a second chance at finding a new home. Seeing our community embrace ‘buying with confidence’ is the best reward for us, knowing we've kept our promises. Along with our second-hand retail business, we’ve also been making a difference in the lives of Australians for over 35 years in the personal finance sector. Our customers are at the heart of everything we do and it’s our mission to help find the right cash solutions. We act in accordance with the National Consumer Credit Protection Act (2009) and are trusted and responsible lenders who are here to help our customers.
Contact info
Level 11, 141 St Georges Terrace, 6000, Perth, Australia
- +61 (0) 8 9221 9111
- General.Enquiries@cashconverters.com
- www.cashconverters.com.au
4.8
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Easy application
11 June 2026
Reply from Cash Converters Australia
Thank you for your feedback Leah, we're glad you found the process easy!
- Cash Converters Australia
Amazing service
Amazing service, got cashies loan within hours needed for emergency vet bills. Thanks
17 June 2026
Reply from Cash Converters Australia
Hi Robert, thank you for sharing your experience. It is great to hear the decision came through quickly for you and that the funds arrived shortly after signing!
– Cash Converters Australia
Fast Approved Online Application with…
Fast Approved Online Application with 48% P.A Interest, Worth the cost.
10 June 2026
Reply from Cash Converters Australia
Thank you for your feedback Raquel, we're glad you found the process fast!
- Cash Converters Australia
Reply from Cash Converters Australia
Thank you for your feedback Kirsten, we're glad you found the process quick and easy!
- Cash Converters Australia
Fast and thorough
Fast and thorough. Easy process especially with how structured the application process was.
10 June 2026
Reply from Cash Converters Australia
Thank you for your feedback Lita, we're glad you found the process to get a loan quick and easy!
- Cash Converters Australia
Reply from Cash Converters Australia
Hi Ronald, thank you for the kind feedback. We're glad we could assist you!
- Cash Converters Australia
Reply from Cash Converters Australia
Thank you for your feedback Troy, we're glad you found the process easy!
- Cash Converters Australia
Reply from Cash Converters Australia
Thank you for your feedback L B, we're glad you found the process quick!
- Cash Converters Australia
Very efficient and professional
Very efficient in handling my application from start to finish!! Eligibility requirements are reasonable. And the staff I dealt with were well-spoken, respectful and very professional. Thank you CC!
11 June 2026
Reply from Cash Converters Australia
Hi Theresa, thank you for the feedback! We're pleased to hear the application process and team all met your expectations. That’s exactly the kind of experience we aim to deliver.
- Cash Converters Australia
Easy
Very quick and easy good service, had money the next day and I don’t have the best credit rating so very handy.
10 June 2026
Reply from Cash Converters Australia
Hi Darcy, thank you for sharing your experience. It is great to hear the decision came through quickly for you and that the funds arrived shortly after signing!
– Cash Converters Australia
Very quick response and outcome.
10 June 2026
Reply from Cash Converters Australia
Hi David, thank you for the kind feedback. We're glad our Personal Finance team could quickly assist you!
- Cash Converters Australia
Amanda was a great helper
Amanda was a great helper. She guided me through the process how to apply for a loan
8 June 2026
Reply from Cash Converters Australia
Hi Sandra, thank you for the kind feedback. We're glad our Personal Finance Team could assist you, we’ll pass the message along!
- Cash Converters Australia
Cash Converters is very Fast and Quick…
Cash Converters is very Fast and Quick for application. Speak interviews very nicely. Thanks Cash Converters.
2 June 2026
Reply from Cash Converters Australia
Thank you for your feedback Tran, we're glad you found the process quick!
- Cash Converters Australia
Reply from Cash Converters Australia
Thank you for your feedback Nichole, we're glad you found the process quick and easy!
- Cash Converters Australia
Friendly service and made the whole…
Friendly service and made the whole process very smooth
2 June 2026
Reply from Cash Converters Australia
Thank you Deborah for your feedback, we're glad you found the process easy and the team helpful!
- Cash Converters Australia
Reply from Cash Converters Australia
Thank you Mark for your feedback, we're glad you found the process easy and the team helpful!
- Cash Converters Australia
Reply from Cash Converters Australia
Hi Bridget, thank you for the kind feedback. We're glad our team could quickly assist you!
- Cash Converters Australia
Great service friendly staff and know…
Great service friendly staff and know what they are doing
8 June 2026
Reply from Cash Converters Australia
Hi Kirsty, thank you for the kind feedback. We're glad we could assist you!
- Cash Converters Australia
Applying for the loan was a breeze
Applying for the loan was a breeze, staff was polite to talk to and made the whole process super easy.. Thank you Cash Converters
8 June 2026
Reply from Cash Converters Australia
Hi Paul, thank you for the positive feedback. We're glad you found our Personal Finance team friendly and helpful!
- Cash Converters Australia
Reply from Cash Converters Australia
Hi Stephen, thank you for your positive feedback!
- Cash Converters Australia
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