Casino kings Reviews 

I deposited this evening and had a play on slots for an hour.Withdrew my winnings and an hour later,it was in my bank.For me a very good experience.Merry Christmas.

AVOID- I deposited £50 and used the code WKND500- received a pop up that said 'you have just won £100 - 100FS on (golden sands or something)
When opening the game it gave me 100 free spins at 20p a spin- I didn't use it and I went to live chat to send them the screenshot that I'd won £100 worth of 100fs which means £1 a spin x100
They cancelled my free spins (at 20p) and I was told someone would be in touch to resolve it (I assume credit my account with the correct spins & right value)
3 days later I have heard nothing, when contacting live chat again they said 'we haven't had a update' what do you mean you haven't had a update? Quick enough to take my money but don't want to take responsibility in giving out what was stated? I'm a loyal player as well which makes it even worse but after this experience I have realised they don't put there players first but rather profit and gain anyway they can.

My user name is kellytracey39.
If nothing is done within the next 2 days I'll be deleting my account

I went through a multi-round job interview process where I had to create assets and content for these people and they straight up ghosted me.

I'm posting here because they lack any indeed/glassdoor experience review presence. If they cant get back to me to provide feedback or even a rejection, good luck trying to get any assistance in using their services

Still waiting on being paid out from Sunday morning. I have issued EVERY piece of verification and it is directly from my bank, phone provider as PDF and passport. Yet the money is still pending. It’s been 4/5 days and this process should be ALOT faster. Majorly disappointed and if not done within the next 24 hours the gambling commission will be contacted.

**UPDATE**

It has now been 11 days since I have won and the live chat can only tell me that they are waiting on the verification team. Which to point out, has no point of contact. So I am waiting for my documents with no time frame. Absolutely avoid this casino, happily take your money but will NOT pay you, if you win.

UPDATED!!

Apparently they won’t verify my phone bill statement and bank statement from both of my companies that I use. Absolute jokers, DO NOT USE THIS COMPANY AT ALL COSTS. EVEN IF YOU WIN, YOU WILL NEVER SEE THE MONEY. SCAM ARTISTS. PATHETIC SCUMBAGS.

THIS COMPANY IS A SACM

I haven't even played a game yet was testing to see if there withdrawal options works fine after seeing a lot of bad reviews. after trying to withdraw to my ecopayz they closed my account for no reason and didn't send me my withdrawal talking about responsible gaming I haven't even played a game nor lost money yet.

you guys are scams and the bad reviews now makes sense. your company is rubbish. you guy can happily take money but when it comes to withdrawing its an issue send me my withdrawal you SCAMMERS.

I WOULD LIKE TO SEE HOW THEY FLIP IT AND MAKE IT MY FAULT IM WAITING FOR RESPONSE SCAMMERS

Deposited on the site 3 times, then when it came to withdrawal its almost impossible,won't accept my payment method even though its the one I deposited with,customer service is horrendous ,dont answer your questions. Should of checked reviews before signing up, absolute scammers

A 'umbrella' company, advertises free bets yet excludes you if you have an account with one of their many other brands. Refused to cancel my bet and refund the money. Awful company.

They make up terms and conditions as they go, DO NOT WASTE YOUR MONEY.

Deposited money with no problem then made a withdrawal of £109,was pending for 4 days until I got a email asking for documentation with was provided,4 days later still pending,sent about 10 emails no answer,people on live chat just tell you the same thing and can’t do anything,I don’t even believe that there real people on live chat

I have sent several emails with no response. Did not receive the free bets after betting £10 and asked about withdrawal time.

Wouldn’t even give it a star had a big win Friday £7500 then £170 on Saturday was told to wait to finance team was in on Monday to deal with withdrawal then an hour email there closing account down disappointed disgusting scammers beware will be taking them to court also was ok all the payout before the big win now this lies all yous have to do is look at all the review for how this site treat customers I will be taking them to court for my winnings Lies lies lies

Just for the record, I’ve been gambling online for 23 years.
This is one of the worst I’ve played at!
Signed up, deposited, didn’t get the new player bonus, didn’t even have a mention of it.
Played for a few hours on low stakes but it swallowed £500 no problem. I had deposited more than that but once I hit a £500 loss it refused to let me gamble any more.
I still had £170 in there and then the trouble really started because it’s 3 days later and I still haven’t had that money sent back to me. They then went through the verification process which only seems to be done once you decide to withdraw, this mostly happens at really poor online casinos. Then apparently it wouldn’t let them withdraw to Apple Pay so I changed the card linked to Apple Pay for one I know 100% works for withdrawals. They said the card wasn’t activated, I’ve been using the same card for years. They then asked for a document from Apple to prove the original card wasn’t no longer linked to my Apple Pay, because Apple clearly always hand out documents when you simply change the card linked to it…what a joke! I just sent a screenshot which seemed to work. Then they wanted a photo of my bank card and a bank statement proving I made the deposits from my other card, which I sent over. I then stated to just send the withdrawal straight to my card and not Apple Pay, which they’ve ignored and I’m currently sat here many days later still waiting for the payment. Finally they’ve said if it doesn’t work they’ll initiate a refund, I told them absolutely not because that can take 1 week to 1 month to complete. In comparison I joined another site the same night, I had a bit of money in there to withdraw, initiated the withdrawal about 20 minutes ago, 90 seconds later it was in my account.
Bottom line, the games really don’t play right and the withdrawal process is clearly being artificially delayed. It feels like I’m back playing 10-15 years ago.

Shocking site. Scam into the welcome offer. Avoid

Deposited a fair few hundred on this site. Not had any significant wins so can't really comment much about that but I did accidentally deposit £100 from my paypal instead of £10 yesterday and upon realising, withdrew straight away and took as my sign not to gamble yesterday, I've been waiting ages for my withdrawal.

I initially made the withdrawal by pay by bank to go straight into my bank account sent in a few bits of i.d and waited to hear back today, well they 'opened' the withdrawal and changed it to go into my paypal but they're still yet to process it.

Multiple chat agents give basic most of the time one word replies and are not very helpful.

I'm currently on chat as I type this review and I have a live agent telling me they are actively trying to process my withdrawal, yet cannot tell me by doing what or how, how long it will take, the 1 business day is almost over and I still haven't received my money, I didn't win it, I mistakenly deposited too much.

I will not be recommending this site or using myself again after this experience,
Customer service is bad and I haven't enjoyed my experience with the money I have deposited and played.

** 24 hours update, withdrawal still not processed and the same repetitive answers from live chat agents going in circles telling me it is actively being processed.. yet it wasn't because I'm still waiting.
I've informed them that the paypal that they have changed my withdrawal to is closed, whenever I ask an agent what is going on I'm left waiting 20 mins between each reply and they repeat the same stuff without giving you any information about what's actually happening. Will keep updated on how long it takes them to give me my £100 back, I didn't win anything.. i accidentally deposited £100 instead of £10 and it's proving difficult to get my own money back.

If nothing is done today I will be submitting a formal complaint and opening a complaint with IBAS.

STAY CLEAR. SCAM.
They take your money don't pay and don't apply the new customer promotion bonus either. Then when you contact customer services they say there's nothing they can do apparently. Scam....

Never known a site to take so long to pay you your winnings. Funny enough the money came out quick enough. Asked to verify and have done so
Enjoyed the games but this has put me off. Was only a small withdrawal of 30 but it's put me off any bigger games

Sort yourselfs out you can not ignore your bad reviews that explains your bad reviews bad site no thanks

Brilliant! Very easy site to use and some good promotions too. Highly recommend 🙌✅

BRILLIANT!!
I can’t seem to understand these reviews on here.
If there is money held due to verification then they’re just following standard gambling procedures… that’s law…
Once again this month I’m up by over £1,000!!
BEST site ever & can self exclude for how ever long you want which is a really helpful tool.
Payouts vary from 10 minutes to max 3-4 hours (normally within the hour)
Thankyou guys!!!
Sophia!! Xx