Chargeblast Reviews 147

The most responsive and professional team I have ever worked with. Highly recommend!

Happy with the service. Before started using them i had constant issues with chargebacks. I was canceling any order that may be suspicious because i feared it may lead to chargeback and get me above the 1% rate.

After started using chargeblast my rate decreased to almost 0 (They don't catch Amex so it's not 100%). But i don't cancel suspicious orders anymore and overall make more money than loose.

Reached out to support for help, got connected with Sheena and she was superb and efficient. A perfect role model! If only every support person was just like her. Took us more than an hour to resolve but she was just there working silently and patiently. She needs a well deserved raise for going beyond to help me out. Overall, Chargeblast customer support never lets you down!

Qi was so helpful with setting everything up, Thank you for helping out with fixing the issues!

I had an issue with the notifications and customer support gave me credits and guided me through enrollment.

Honest... Which we all know is impossible to come by in card processing anything.

Handling chargebacks got way easier with Chargeblast. Alerts and disputes took the stress out of operations.

We integrated Chargeblast into our system seamlessly. Now, chargebacks are under control and their chat support has been quick and fantastic with questions we had.

This has allowed us to have more conservative blocking rules and even accept more payments. Support team is always online 24/7 and ready to help with any questions or issues.

The enrollment process was quick and easy and their platform is so user-friendly. We've seen a noticeable reduction in chargebacks an it's taken a huge load off our shoulders.

We've had a great experience with Chargeblast. A must have for anyone dealing with chargebacks!

Chargeblast has really helped us keep our chargebacks under control. The alerts and dispute management are fantastic. And their support team is always there to assist. Definitely one of the best tools we've used.

The team is super responsive and always ready to assist. If you're tried of chargebacks ruining your business, give chargeblast a try!

Fantastic tool and support! We now receive alerts and can intercept disputes before they escalate. Plus, their support team is top-notch.

This service is amazing! Chargeblast helps us intercept chargebacks before they turn into full-blown disputes. It's made managing our payments so much smoother.

Absolute lifesaver. Genuinely didn't know something like this existed... At first may seem a little complicated but it's as simple as emailing them and organising a setup call and being patient as its BEYOND worth it. Couldnt be more happy with the help setting it up, just be sure to email them directly and organise it, and then within 24/48 hours max its already working.

Back story:
end of 2023 had big uptick in chargebacks resulting in Shopify holding all payouts, later releasing them and putting a "reserve of 10%" on all payments for 3 months before being released. This then continued crippling our cashflow and business... was spiralling.

Currently:
After finding Chargeblast it allowed us to Refund customers before the chargeback hits Shopify, which is a win for the customer with the easy chargeback refund. More importantly a win for you because you don't get the Chargeback on your Shopify record. Customer wins and you win, Shopify then doesn't need to stress and within under a month was able to get the payment hold released which was HUGE!!!

100% please if you are having issues don't wait for shopify to put a 10% reserve hold for 3 months and instead handle things with Chargeblast couldn't rave amount this company more. 10/10

I signed up expecting robust chargeback protection, but what I got was a clunky interface, unresponsive customer support, and a whopping zero reduction in chargebacks. It's like they're selling snake oil. How are they fooling so many people?

Chargeblast is amazing! We're seeing way less hassle with transactions.

Works well but some disputes still go through.

Great experience! Helped us reduce dispute ratio