I have been using Cheapoair for years and am largely content with their service and pricing. It seems they have made a change this year for round-trip tickets - proposing outbound flights to choos... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
You could have done a little better I use you guys all the time a couple of perks would not hurt like at least us sitting together and don’t forget to send the birding passes
Company replied
original base price was good. Do like all the extras that get added as you progress throuogh the booking.
Company replied
I booked a flight with this company going from MIA to South Bend, Indiana. My flight from my departed late arrived in Dallas late. Miss my flight. Had to sleep in the airport all Friday night to in o... See more
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Company details
Written by the company
CheapOair is a flight-focused hybrid travel agency that specializes in providing cheap flights and great last-minute flight deals for travelers worldwide. Consumers can book flights, vacation packages, lodgings, car rentals, and more online or via our mobile apps for iOS and Android, by phone or live chat. Our proprietary technology helps our customers find deals and offers to destinations worldwide on over 500 airlines, 1 million lodgings, and 100s of car rental companies.
Go Ahead, Be Cheap! CheapOair.com
Written by the company
Contact info
137 W. 25th st, 11th floor, 10001, New York, United States
- 1-646-738-4820
- feedback@cheapoair.com
- www.cheapoair.com
4.2
Great
35k reviews
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Reply from CheapOair.com
We are happy you enjoyed our customer service. Thank you.
wonderful, friendly and fast experience
I love using cheapOair because it is wonderfully friendly and fast in responding
30 June 2026
Reply from CheapOair.com
We're delighted to hear that you find our service wonderfully friendly and fast in responding. We appreciate you taking the time to share your positive experience!
Reply from CheapOair.com
Thank you! We appreciate your kind words.
Thanks Barry got 😍
30 June 2026
Reply from CheapOair.com
Thank you! We appreciate your positive feedback.
They changed my flight and now no refund.
They changed my flight and it doesn't get me to my destination early enough. Went to cancel and rebook but offered zero refund. Gave me the runaround on the phone for 90 minutes with bs customer service.
Plus the flight the cancelled is still on their site selling tickets. What a scam .
Never use them....
29 June 2026
Unprompted review
Reply from CheapOair.com
This is being reviewed. Thank you for your feedback.
It's been pretty expensive lesson
It's been pretty expensive lesson. I had to spend extra money to choose my seats anyway so I don't think really saved anything and I spent a lot of time trying to navigate between CheapOair and the multiple airlines trying to get our seats selected. The app is really clunky too - can't tell what's my travel info versus ads and other clickbait. I used CheapOair a long time ago and I remember saving a lot of money but I don't think I saved any this time.
26 June 2026
Reply from CheapOair.com
Thank you for you feedback. Pre-paid seat assignments are controlled by the airline, not by the travel agency. We regret your experience was not satisfactory and we appreciate your feedback as we are always looking to improve our services.
I really appreciate this site helping…
I really appreciate this site helping take the stress of building a flight for ne and saving me over $500 on this trip. If not fir this site I would have had to cancel my trip. Thank you..
29 June 2026
Reply from CheapOair.com
We are so glad our site could help you plan your trip and save you money! It's wonderful to know we made a positive difference, ensuring you could take your journey. Thank you for sharing your positive experience with us.
Reply from CheapOair.com
We are so glad to hear you appreciated our service and found it helpful. Thank you for taking the time to share your positive feedback!
Reply from CheapOair.com
We appreciate your feedback and are delighted to hear that you had such a great experience with our service. Thank you for your kind words.
Lying, deceitful, deceptive low lives.
Update
Standard Bot reply. If you really wanted to verify my reservation or are truly concerned, you would have given information on how to contact you.
This was the worst airline travel booking experience I’ve ever had. PLEASE READ THEIR ERROR-RIDDEN TERMS AND CONDITIONS. YOU HAVE NO RECOURSE ONCE THEY HAVE YOUR PAYMENT INFORMATION.
I found a good price online about 30 days before my trip and called to book the ticket. Within 5 minutes, the fare increased. I made the booking, received a price, and was told I’d get an email with flight confirmation and a call to pay. The email looked like a cut-and-paste from the airline’s website, very unofficial.
I called them several days later to confirm my reservation for myself and 8-year-old twins their first flight. Eve (the spawn of all things evil) assured me everything was in place, but the fare had increased...what? Ok, kinda stuck, I agreed to the increase less than 20 days before travel. This went on until about seven days before my departure date when I received an email stating my reservations were canceled due to “overbooking” and I’d receive a refund. Now, it’s wtf! There was no, "we're trying to rebook or help" never mind I had hotel reservations, pre-purchased amusement park tickets and more. If possible stay away from CheapOair, they bait and switch and are a complete scam.
4 June 2026
Unprompted review
Reply from CheapOair.com
Unable to validate reservation for review.
Budget friendly and accommodating.
29 June 2026
Reply from CheapOair.com
We are so glad to hear that you found our services to be budget-friendly and accommodating. Your positive feedback is truly appreciated!
Reply from CheapOair.com
Very sorry to hear this. Thank you for your feedback.
You could have done a little better I…
You could have done a little better I use you guys all the time a couple of perks would not hurt like at least us sitting together and don’t forget to send the birding passes
29 June 2026
Reply from CheapOair.com
Thank you for you feedback. We do not control the seat assignment availability. You can pre-pay for seats together if desired and boarding passes are obtained on the airline website 24hours before departure using the 6 digit airline ID found on your confirmation email unless you signed up for Automated Check-in Services, which will be automatically sent out 24hours prior.
Reply from CheapOair.com
Thank you! We are happy you enjoyed our service.
Great service.
29 June 2026
Reply from CheapOair.com
We are happy you had a great experience with our service.
Easy to get information from your…
Easy to get information from your company, helpful to flights with you..
29 June 2026
Reply from CheapOair.com
We're so glad you found it easy to get information from our company and that we could be helpful with your flights. Thank you for your positive feedback!
Bought insurance and then tried to use…
Bought insurance and then tried to use it and couldn’t not booking through you again
29 June 2026
Reply from CheapOair.com
Insurance is or medical emergencies, lost bags, delayed flights, death and claims must be filed directly with the provider and we do include the PDF coverage and benefits in your email. It is not for a voluntary change in plans or cancellation of a non refundable ticket. Thank you for your feedback. We appreciate you taking the time to share your experience.
I like to find many options to get my…
I like to find many options to get my tickets at our convenience but, when I was choosing our seats the paid seats are so intrusive. I find myself paid for a seat that I don't really choose 🤷🏻♀️
29 June 2026
Reply from CheapOair.com
We appreciate you sharing your feedback regarding our seat selection process. We understand your concern with the paid seat options feeling intrusive and leading to an unchosen seat. Thank you for taking the time to share your experience.
Reply from CheapOair.com
We are delighted to hear that you consistently find our prices to be the best and our offers super clear. Thank you for your positive feedback!
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