CheekytripReviews 

803
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Looking at 105 reviews, most reviewers were unhappy with their experience overall. Many customers found the pricing on the website to be inaccurate, with the final cost often significantly higher than initially advertised. Reviewers frequently reported hidden charges and additional fees for essential services like transfers and luggage, which were not disclosed upfront. The booking process was often problematic, with some customers experiencing price increases after payment or being informed that their chosen holiday was no longer available. Customers also faced significant difficulties with refunds, with many struggling to get their money back after cancellations or issues with their bookings. Conversely, a small portion of people felt satisfied with the service, praising the agents for their helpfulness and finding good deals.

What people talk about most

Price

Reviewers highlight negative aspects of price, with many reporting that the initial advertised price is not... See more

Holidays

Clients share ambiguous opinions on holidays, with many reviewers expressing significant dissatisfaction due... See more

Booking process

Reviewers mention negative feedback about the booking process, often citing unexpected price increases and... See more

Payment

Customers had negative experiences with payment, frequently reporting unexpected additional charges after... See more

Refund

Customers consistently note negative experiences with refund processes, with many reporting that their... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Strange & incorrect pricing on website on all holidays i looked at. Price on website was 487pp, when queried it jumped to 756pp - not sure what relevance the price has on the website as it's way o... See more

Company replied

Rated 2 out of 5 stars

I had an online chat & spoke to one of the advisors by phone & it appears I had been scammed believing I was booking with Cheeky Trip but was offloaded to Flashsale Holidays. Eventually I did receive... See more

Company replied

Rated 2 out of 5 stars

Clicked on the Facebook link that popped up and followed that link to their website. Entered a few details such as destination, travellers, duration etc. The price that came up looked fine so contact... See more

Company replied

Rated 2 out of 5 stars

The price came in higher than shown on the search engine. This was to be expected to a point, however, when I asked what the final price was it was given and I agreed to it. It was only after this poi... See more

Company replied


Company details

  1. Travel deals
  2. Price comparison site

Written by the company

Cheekytrip is a leading UK holiday comparison website that helps you find and compare the best holiday deals from a wide range of trusted UK travel agents and tour operators. With just one search, you can compare thousands of package holidays, last-minute holidays, all-inclusive holidays, family holidays, city breaks, and beach holidays. Every day, our travel partners upload their latest holiday , giving you access to the newest deals and competitive prices. Whether you're looking for a cheap holiday, a luxury escape, or your next summer getaway, Cheekytrip makes it quick and easy to compare holiday prices and find the best travel deals available.


Contact info

2.2

Poor

TrustScore 2 out of 5

803 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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2.2

All reviews

(803)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Please don't listen to all the negative

Please don't listen to all the negative comments about parrotel lagoon in sharm myself husband and children have stayed in this hotel 4 times this year yes it's not 5* all glitz and glamour but we love it here you pay for what you get and this is a really good hotel for the money we are here now arrived yesterday weathers lovely foods ok and staff are amazing so pleased don't worry it really isn't as bad as some people make out ❤️

12 December 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Emma,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

We went to hard rock hotel Tenerife

We went to hard rock hotel Tenerife. Outstanding hotel. 10 stars for cleanliness.
Recommend to anyone. Also the Siam water park which is superb is only 20 mins away.
Will be going back asap

15 August 2024
Unprompted review
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Reply from Cheekytrip

Hello Marvin,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Seabank in September

We went to the Seabank in September, the hotel was lovely, great beachfront location.
Valletta is around 50 minutes on the bus and they are frequent and cheap.
Do the boat trip to Gozo and blue lagoon and include the hop on-hop off bus tour of Gozo.

12 September 2024
Unprompted review
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Reply from Cheekytrip

Hello Terence,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Went to this hotel in June (2adults

Went to this hotel in June (2adults, 1 child) it was lovely.
Staff were very helpful and the food had a good selection. The kids pool was great he loved it, the main pool isn’t massive but big enough and the little kids pool is right next to it.
The buffet restaurant had a lovely atmosphere and variety, there was 3 other restaurants but didn’t get chance to try these.
Rooms were nice and spacious, beds were very comfy
Evening entertainment was brilliant, parrots, magic shows, music and fun for the adults too
Would definitely go back

14 June 2024
Unprompted review
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Reply from Cheekytrip

Hello Kate,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

AVOID USING. Seems a scam

I was going to book a holiday through them for 14 of us, however having read all the negative reviews, I'd rather stay away. Seems like they are working alongside scammers. Cheeky trip should do more due diligence and provide more protection for their customers

27 November 2024
Unprompted review
Rated 1 out of 5 stars

A dishonest bunch

I was quoted £799 for a 5 day break which I accepted even though my budget was £700 but I accepted as the lady on the line said she will include the transfers in the price. I then paid £400 deposit and was then transferred to another department to complete the transaction but when they sent me the email to confirm details the price was now £915 after the booking fee was added that I was never told about. I said I don't accept and I want to cancel but was told if I cancel I will lose my deposit so I had no choice to accept.The following day I called customer services to complain and was told they will get back to me and I'm still waiting. Just to be clear I booked the holiday through the cheekytrip site but was then scammed by holiday globe who were working through cheekytrip

19 November 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMERS!!

SCAMMERS!!! Do not use they will cancel your hotel , leave you with no transport and promise you things that are a lie
AVOID THESE IDIOTS DO NOT GO THROUGH WHAT WE WENT THROUGH

26 October 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Melanie,

I am very sorry to learn about the issues you have raised

Cheekytrip.com is a holiday comparison website, therefore you have not booked with Cheekytrip.

We sent you a private message in November which we never received a response from, please email us at contactus@cheekytrip.com so we can assist you further

Kind Regards
PR Representative

Rated 4 out of 5 stars

Was there in July really nice place

Was there in July really nice place and the staff are lovely and really good with my 3 year old they was doing garden work doing bits up and he was talking to the gardeners and they was letting him help he loved it and our cleaner was always leaving little gifts on he’s bed for him with sweets cos he kept leaving pictures he had made for her or when he saw her giving them to her. Only thing they needed was more kids food on the menu but if read they have added more since we was there but will defo go bck there

19 July 2024
Unprompted review
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Reply from Cheekytrip

Hello Jo,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Flamingo Beach hotel Benidorm

Flamingo Beach hotel Benidorm , great location , walkable to old and new towns but peaceful location. Great rooms and food

12 November 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Dave,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

We have used cheeky trips a few times…

We have used cheeky trips a few times now. The last time we went to Portugal and stopped at the Albufeira soul hotel and spa. It was a great hotel we were all inclusive but the room was set up for self catering, really, really comfortable.i recommend cheeky trips. Great value great locations great Holidays.

25 October 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Mark,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

I would leave no stars if I could…

I would leave no stars if I could absolutely terrible company they should be closed down ripping people off. Myself a friend and auntie saved all year for this holiday. I saw this holiday on website for Malta and told the other 2 people so we decided to book it looked up the hotel and thought it was great payed deposit then about a month later they said the rooms were not available but if we pay an extra £60 each we can upgrade room i said no we cannot afford to we are on a budget I will just have my money back. I was then told I can’t get it back because they are offering an alternative I said no you are not it is more money the person who I think was Indian was very rude and said I either pay or I loose out on the holiday I felt bullied into it so we payed. £600 each staying at pebbles St Paul’s bay Malta. Then a week before flying I get a phone call same accent to tell me there was a problem with hotel and it was over booked how can this be when I upgraded rooms. They informed me of an alternative hotel assuring me it was the same star and same location. I googled accommodation and said it isn’t in same place or same star and reviews were bad I said I want my money back to be told no the have given me the best accommodation available they could of offered worse I still said I want my money back they said I either reply to message that I’m happy with holiday or I lose my money it’s up to me so I had to agree I can’t afford to loose money I have a husband with Hodgkin lymphoma my auntie has ovarian cancer and my friend has a daughter with learning difficulties we needed this holiday. We got there to find hotel terrible and 10 minutes taxi ride from St Paul’s bay. Something needs done about this company scamming people out of hard earned cash

22 October 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Tina,

Thanks for your time earlier, I am sorry to learn about the problems you raised with Holiday Globe. As discussed we will escalate this to a manager over at Holiday Globe and they will be in touch.


Kind Regards
PR Representative

Rated 5 out of 5 stars

We stayed at the Royal Lagoons Hotel in Eygpt

We stayed at the Royal Lagoons Hotel in Egypt, I would definitely go again, the food was good, the entertainment was really good, good drinks, lovely room, great pool, lovely beach. There is a little bus that takes you to the beach and back from the hotel main door every 15/20 minutes so great if you have mobility issues. We had a good time and my grandson said "he felt like he was rich" staying here haha.

6 November 2023
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Donna,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Fantastic company

I have now booked 3 holidays with my young son through cheeky trip. Everything has been smooth and the hotels have been great. Highly recommend as they are such good prices

30 May 2024
Unprompted review
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Reply from Cheekytrip

Hello Danielle,

Thanks for sharing your feedback on Cheekytrip . We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

The hotel was lovely and clean we…

The hotel was lovely and clean we seaview which was lovlly sitting looking over the sea. The staff were fantastic if you children the entertainment was brilliant even for us. Could fault the food had load of choices for everyone. The only thing that was at fault was the swimming clean and everything but it was freezing. I said I defo go back if they sorted the pool.

7 May 2024
Unprompted review
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Reply from Cheekytrip

Hello ,

Thanks for sharing your feedback on Cheekytrip . We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Stayed at Aqua Mirage Club & Aqua Parc…

Stayed at Aqua Mirage Club & Aqua Parc staffs was so friendly and nice food was lush and weather was great would definitely visit again.

27 August 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Jen,

Thanks for sharing your feedback on Cheekytrip . We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Best holiday ever

Fantastic that's all. I can say

1 September 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Jayne,

Thanks for sharing your feedback on Cheekytrip . We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Great company used cheeky trip for a…

Great company used cheeky trip for a family break in Benidorm everything was as promised professional print and competitive wouldn’t hesitate to recommend 👌

26 July 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Albert,

Thanks for sharing your feedback on Cheekytrip . We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

Nothing but stress and anxiety

Nothing but stress and anxiety. Seemed absolutely brilliant at the start, friendly and helpful especially taking your money but then 3 days before we leave they phone to say the hotel is closed and they moved us to another hotel without consulting us! We absolutely were not happy with the hotel they choose and asked for other options including a refund. Originally the staff was just down right ignorant and the tone used was degrading. All we kept getting was it's not our fault and it's not your fault but your not entitled to a refund of any kind and then starting giving us options of other places to stay. Found a place we liked and we ended up charged 180 quid more for something that wasn't our fault but according to this company it's nobody fault. Wife in absolute tears and devastated with how all this has happened it feels we have been presured into a holiday to somewhere we didn't want to go. We have paid for someone else's mistake and only reason we have paid the extra is because they admitted of not giving us a penny and say to contact our insurance which we all know will take months.
Do not use this place I warn you!

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Very competitive prices

Booked maybe 5-6 holidays in the last 18 months through cheeky trips,

They do all the leg work, and very very cheap!

Only had 1 bad experience which was down to the hotel staff not cheeky trips , will 100% use again, in fact I’m actually booking another today 😂

Highly recommend for the price

21 October 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello,

Thanks for sharing your feedback on Cheekytrip . We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

You can’t have a place so dirty running…

You can’t have a place so dirty running how they are even allowed I don’t even know anyway highly not recommend

20 October 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello,

Cheekytrip.com is a holiday comparison website, therefore you have not spoken with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who you contacted, we can investigate this further for you.

Kind Regards
PR Representative

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