Cheekytrip Reviews 794

TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Looking at 105 reviews, most reviewers were unhappy with their experience overall. Many customers reported issues with the pricing, noting that the advertised prices on the website were often significantly lower than the final cost, with additional charges frequently added after initial payment. Reviewers also expressed dissatisfaction with the booking process, citing instances where they were transferred to other companies, encountered unexpected fees, or were informed that their chosen holiday was unavailable after payment. The payment process was a major point of contention, with many customers experiencing unexpected charges or being asked for additional money after their deposit was taken. Furthermore, numerous people had difficulties with refunds, often waiting extended periods or being denied refunds altogether for holidays that were not delivered as promised. Conversely, a small portion of people felt satisfied with their holidays, finding good deals and praising the helpfulness of some agents.

What people talk about most

Price

Reviewers mention negative feedback about price, with many reporting that the final cost of their holiday... See more

Holidays

Reviewers highlight ambiguous aspects of holidays, with many reporting issues like incorrect hotel vouchers,... See more

Booking process

Users describe negative interactions with the booking process, often encountering significant price increases... See more

Payment

Customers consistently note negative experiences with payment, often reporting that after paying, they were... See more

Refund

Clients share negative opinions on refund, with many reviewers reporting that their requests for refunds were... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I had an online chat & spoke to one of the advisors by phone & it appears I had been scammed believing I was booking with Cheeky Trip but was offloaded to Flashsale Holidays. Eventually I did receive... See more

Company replied

Rated 2 out of 5 stars

Strange & incorrect pricing on website on all holidays i looked at. Price on website was 487pp, when queried it jumped to 756pp - not sure what relevance the price has on the website as it's way o... See more

Company replied

Rated 2 out of 5 stars

Clicked on the Facebook link that popped up and followed that link to their website. Entered a few details such as destination, travellers, duration etc. The price that came up looked fine so contact... See more

Company replied

Rated 2 out of 5 stars

The price came in higher than shown on the search engine. This was to be expected to a point, however, when I asked what the final price was it was given and I agreed to it. It was only after this poi... See more

Company replied


Company details

  1. Travel deals
  2. Price comparison site

Written by the company

Cheekytrip.co is a holiday comparison website, comparing holidays from a range of UK travel agents/tour operators' websites in one search. Each agent/operator sends their best holiday offers to our central database every day, allowing us to show you the best holiday offers available.


Contact info

2.1

Poor

TrustScore 2 out of 5

794 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

it was great!

2 June 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello ,

Thanks for sharing your feedback on Cheekytrip. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

nando’s

nando’s
the food is amazing and the spices are incredible

27 May 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello ,

Thanks for sharing your feedback on Cheekytrip. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Nando’s

Nando’s. The food is amazing and healthy

2 June 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello ,

Thanks for sharing your feedback on Cheekytrip. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Nando’s

The staff were so welcoming and fulfilled their job perfectly

28 May 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello ,

Thanks for sharing your feedback on Cheekytrip. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

We booked with Cynthia Miller

We booked with Cynthia Miller, so helpful, booked us an amazing last minute week holiday to Majorca with a discount . Can’t recommend enough

11 April 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Layla,

Thanks for sharing your feedback on Cheekytrip. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

Reviews are accurate

Reviews are accurate - deal advertised at one rate and then changed to double the price on enquiry
This is a scam stay away
edit: my erroneous assumption of 1 person rate advertised removed. However review and rating still stands.

12 May 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Ryan ,

The prices advertised on our comparison website are based on 2 adults sharing, this is stated on our website in our FAQ section.... https://www.cheekytrip.com/company-details/faq


Kind Regards
PR Representative

Rated 5 out of 5 stars

Cheeky trips are the best…

I've used holiday discount center same company for 8 years never had an issue as for price yes as with all holiday companies there's ads on but I've never been able to find a cheaper company this year we did Hurgarda 14 nights all inclusive inc transfer seats and 1 suitcase 2 people in the center of Hurgarda where we wanted as been many times before £1987 stayed at the Seagull beach resort no issues and got meals cooked separately due to diet again no problem oh yeah we had a ground floor pool side

13 March 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Tony,

Thanks for sharing your feedback on Cheekytrip. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

Avoid this company

Avoid this company! Booked a holiday to Turkey. Was quoted £1600. They tried to take payment. My bank flagged it as scam so would not approve. Later that day this company took 3 payments £500 x2 and £600. Phoned them claimed they have not.

A day later they said they have the funds, but the hotel we wanted is no longer accepting bookings and we need to pay an extra £200 for a new hotel! Asked for a full refund got told no, we could have the hotel money back and we can book a hotel from our end. Because we was not getting anywhere we said okay how much. They offer £120 for the hotel refund. So we needed to find a hotel for 1 week in Turkey for £120!

Contacted bank, raised action fraud claim, bank recalled the funds and booked on a different site!

Read the reviews all over online. All saying it’s a scam company and not to book! Wish I would have read these first!!!!

3 May 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello,

I am very sorry to learn about your recent experience.

Cheekytrip.com is a holiday comparison website, therefore you have not booked or spoken with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who booked with we can investigate this further

Kind Regards
PR Representative

Rated 1 out of 5 stars

Scammers

CheekyTrip.com operates as a holiday price comparison website, allowing UK-registered travel companies to list their offers. While it presents itself as a platform for finding affordable holiday deals, there are several concerns to consider before using the site.

Trust and Credibility Issues

ScamAdviser assigns CheekyTrip.com a very low trust score, indicating a strong likelihood that the website may be unsafe to use. Factors contributing to this low score include the use of services to hide the website owner's identity and the presence of both positive and negative reviews, which may suggest attempts to mask genuine customer complaints .

Customer Experiences

User reviews on platforms like TripAdvisor and MoneySavingExpert highlight several issues:

Prices advertised on the website are often unavailable when customers attempt to book, leading to feelings of being misled .

Some customers report being charged more than the advertised price or encountering hidden fees .

There are accounts of poor customer service, including difficulties in communication and lack of support when issues arise .

Operational Transparency

CheekyTrip states that it is not a travel agent or tour operator and does not sell holidays directly. Instead, it serves as an advertising platform for other travel companies. This means that any bookings made through the site are with third-party providers, and CheekyTrip does not take responsibility for the fulfillment of these bookings .

Conclusion

Given the low trust score, negative customer experiences, and lack of direct accountability, it is advisable to exercise caution when considering CheekyTrip.com for holiday bookings. Researching and booking directly with reputable travel providers may offer greater security and peace of mind.

7 February 2025
Unprompted review
Rated 1 out of 5 stars

This place is a scam from the word…

This place is a scam from the word go.Booked a 4* hotel with them
as advertised on their site they took the money then next day they emailed me to say this places was no longer available however still showing on their site.The hotel they were offering me was a 2* and wait for it wanted more money doesn’t make any sense at all.The hotel was terrible a hotel where men take women of the night.No kettle plastic see though shower curtain, no balcony air condition didn’t work absolute joke horrible place .Stay clear of these people if you want to enjoy your holiday worth paying a bit more for peace of mind

22 April 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Charisse,

I am very sorry to learn about your recent experience.

Cheekytrip.com is a holiday comparison website, therefore you have not booked or spoken with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who booked with we can investigate this further

Kind Regards
PR Representative

Rated 5 out of 5 stars

I have booked a few time's

I have booked a few time's. They're ok to go with decent prices also

28 April 2024
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Natalie,

Thanks for sharing your feedback on Cheekytrip. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 4 out of 5 stars

Caribbean Village Morocco

I went to Caribbean Village Morocco for some winter sun. Hotel was cheep and cheerful, staff were great. Really enjoyed it as a solo traveller.

1 April 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Richard,

Thanks for sharing your feedback on Cheekytrip. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

ABSOLUTELY DISGUSTING BEHAVIOUR

ABSOLUTELY DISGUSTING BEHAVIOUR, ASKED ALL THE QUESTIONS VIA CHAT ON FINAL COST OF HOLIDAY AND WAS TOLD IT WOULD BE £639 ALL INCLUSIVE FOR 3 OF US, SO WE AGREED' THEN AN AGENT RANG US AND WENT THROUGH EVERYTHING "NO MENTION OF EXTRA ADMIN CHARGES @ £80 EACH" UNTIL INVOICE WAS SENT RESULTING IN AN EXTRA £240 ON TOP " WHICH WE DON'T HAVE" AND NO REFUNDS GIVEN. CHEEKY TRIP !! MORE LIKE CHEEKY FRAUDSTERS.

19 April 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Craig,

I am very sorry to learn about your recent experience.

Cheekytrip.com is a holiday comparison website, therefore you have not booked or spoken with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who booked with we can investigate this further

Kind Regards
PR Representative

Rated 5 out of 5 stars

GOOD SERVICE

Good service. The Agent that assisted me in booking my holiday to Spain was very helpful and polite.

18 April 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Sherene,

Thanks for sharing your feedback on Cheekytrip. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

ADMIN FEE SCAMMERS!

Found a holiday on Cheekytrip.co.uk.with TravelTrek.co.uk

Spoke to Justin Wayne at TravelTrek via chat, who then rang to take my payment of £795 via credit card.

Only after I had paid £795 did he send a emailed confirmation which stated actual cost was £895! The other £100 was for an Admin and Intermediate supplier fee which they will ring me to pay 6 days time. Other reviewers have confirmed TravelTrek withhold your travel documents if you don’t pay this admin fee!

Cannot get refund as 100% Non Refundable so speaking to my Credit Card provider to cancel.

CHEEKYTRIP know this scam is happening!

DO NOT USE TRAVELTREK! OR CHEEKYTRIP!

**YOU HAVE BEEN WARNED**

19 April 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Annalise,

I am very sorry to learn about your recent experience.

Cheekytrip.com is a holiday comparison website, therefore you have not booked or spoken with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who booked with we can investigate this further

Kind Regards
PR Representative

Rated 1 out of 5 stars

Was charged over double original price…

Was charged over double original price hotel was changed as well with no breakfast just kept adding money on then told I had pay further 200 for a tax for using budget air line for a new law coming in on 1st April 2025 never book with them SCAM

7 March 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Edel,

I am very sorry to learn about your recent experience.

Cheekytrip.com is a holiday comparison website, therefore you have not booked or spoken with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who booked with we can investigate this further

Kind Regards
PR Representative

Rated 1 out of 5 stars

Prices are wrong doubles after you go…

Prices are wrong doubles after you go check out says 257 all inclusive person. then it went over grand when I went to check out so watch out scam

8 April 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Danny,

I am very sorry to learn about the issues you have raised.

Cheekytrip.com is a holiday comparison website, therefore you have not spoken or booked with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who you contacted, we can assist you further. Or please email us at contactus@cheekytrip.com so we can help you further.

Kind Regards
PR Representative

Rated 1 out of 5 stars

Online price wasn't the final price

Online price wasn't the final price. £420 at first. Even after I was requoted £599 then price then went up to £735! adding "admin fees" on top, breaking UK Consumer law. Wanted to then charge me £48 for cancelling when payment hadn't even been taken. Avoid at all costs. Had to cancel my card to ensure payment wasn't taken.

8 April 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello David,

I am very sorry to learn about the issues you have raised.

Cheekytrip.com is a holiday comparison website, therefore you have not spoken or booked with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who you contacted, we can assist you further. Or please email us at contactus@cheekytrip.com so we can help you further.

Kind Regards
PR Representative

Rated 4 out of 5 stars

Just booked my second holiday

Just booked my second holiday through cheeky trip. Spoke with Hardy who was lovely and went through everything with me. Knocked a star of due to price jumping up but I still got a right bargain.

8 April 2025
Unprompted review

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