Cheekytrip Reviews 794

TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Looking at 105 reviews, most reviewers were unhappy with their experience overall. Many customers reported issues with the pricing, noting that the advertised prices on the website were often significantly lower than the final cost, with additional charges frequently added after initial payment. Reviewers also expressed dissatisfaction with the booking process, citing instances where they were transferred to other companies, encountered unexpected fees, or were informed that their chosen holiday was unavailable after payment. The payment process was a major point of contention, with many customers experiencing unexpected charges or being asked for additional money after their deposit was taken. Furthermore, numerous people had difficulties with refunds, often waiting extended periods or being denied refunds altogether for holidays that were not delivered as promised. Conversely, a small portion of people felt satisfied with their holidays, finding good deals and praising the helpfulness of some agents.

What people talk about most

Price

Reviewers mention negative feedback about price, with many reporting that the final cost of their holiday... See more

Holidays

Reviewers highlight ambiguous aspects of holidays, with many reporting issues like incorrect hotel vouchers,... See more

Booking process

Users describe negative interactions with the booking process, often encountering significant price increases... See more

Payment

Customers consistently note negative experiences with payment, often reporting that after paying, they were... See more

Refund

Clients share negative opinions on refund, with many reviewers reporting that their requests for refunds were... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I had an online chat & spoke to one of the advisors by phone & it appears I had been scammed believing I was booking with Cheeky Trip but was offloaded to Flashsale Holidays. Eventually I did receive... See more

Company replied

Rated 2 out of 5 stars

Strange & incorrect pricing on website on all holidays i looked at. Price on website was 487pp, when queried it jumped to 756pp - not sure what relevance the price has on the website as it's way o... See more

Company replied

Rated 2 out of 5 stars

Clicked on the Facebook link that popped up and followed that link to their website. Entered a few details such as destination, travellers, duration etc. The price that came up looked fine so contact... See more

Company replied

Rated 2 out of 5 stars

The price came in higher than shown on the search engine. This was to be expected to a point, however, when I asked what the final price was it was given and I agreed to it. It was only after this poi... See more

Company replied


Company details

  1. Travel deals
  2. Price comparison site

Written by the company

Cheekytrip.co is a holiday comparison website, comparing holidays from a range of UK travel agents/tour operators' websites in one search. Each agent/operator sends their best holiday offers to our central database every day, allowing us to show you the best holiday offers available.


Contact info

2.1

Poor

TrustScore 2 out of 5

794 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

absolutely brilliant booked about 8…

absolutely brilliant booked about 8 trips and never had a problem and will definitely use again

7 April 2025
Unprompted review
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Reply from Cheekytrip

Hello Jaymie,

Thanks for sharing your feedback on Cheekytrip. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

Scam scam scam

Scam scam scam, all the prices advertised are a SCAM. do not use this website. They wanted to charge DOUBLE the advertised price. 😂😂

6 April 2025
Unprompted review
Rated 4 out of 5 stars

Travelled too tunisia with cheeky…

Travelled too tunisia with cheeky trips/holiday globe, was pleasantly surprised due too reviews seen online, was nervous on the run up too the holiday but everything went fine, hotel was spot on exceeded my expectations, the only slight downfall was the price raise when we rang but wasn't too much and still an absolute bargain. I'll definitely travel with these again 🙂🙂

25 March 2025
Unprompted review
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Reply from Cheekytrip

Hello Charlotte,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Not a scam

Not a scam, not a fake site, all booked through use of information on the sites, or through the agents from the individual companies.
Prices do fluctuate so book in advance, be prepared for prices to rise slightly, but they can also fall as they are 'live' prices.
No issues with the company but just as always, research your trip and hotel, and you can't be upset with the cheap deals.

1 April 2025
Unprompted review
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Reply from Cheekytrip

Hello Sam,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Went here last year was such a good…

Went here last year was such a good holiday! Booked through you guys too! Dont be put off by the negative reviews, the kids have asked to go back! Pools where warm, food was good! We had no wasps or sickness and everyone that was at our hotel (other families) said they had a great time too!!

27 August 2024
Unprompted review
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Reply from Cheekytrip

Hello ,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

I booked my holiday last week which was…

I booked my holiday last week which was a lot dearer than advertised? One hour later I received a phone call stating the flights were unavailable but they have found a alternative flight which will be an extra cost of £49 each😡 after a lot of consideration I agreed to the alteration as the times were more convenient. You would think that would be the end of it but o no they ring back again saying those flights are not available as well also would I be willing to change the dates😡.Guess what came next?They have found another flight at a extra cost of £200!!!!!.By this time I had enough and asked for a refund as they did not meet the criteria which was agreed when booked😡 but to my astonishment they replied with I would have to pay a cancellation fee!!!(Why why and why sell me a holiday without booking the flights)now I am extra £400 pound down but still had no emails back confirming my holiday and flights😡😡😡. What a horrendous experience!!!!! let's see what happens next😭

24 March 2025
Unprompted review
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Reply from Cheekytrip

Hello Michael,

I am very sorry to learn about the issues you have raised.

Cheekytrip.com is a holiday comparison website, therefore you have not spoken or booked with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who you contacted, we can assist you further. Or please email us at contactus@cheekytrip.com so we can help you further.

Kind Regards
PR Representative

Rated 1 out of 5 stars

Had 895 pound taken from my account for…

Had 895 pound taken from my account for a holiday then they told me there wasn't a return flight when they took my money. I then went to ask for a refund to

!!!!!!SCAM!!!!!! BEWARE!!!!!!!!!!!!!!!!!!!!!!

which they said there is a cancellation fee of up to 300 pound and then they tried to offer me another holiday over another 600 pound instead of returning my money. I was then followed by abuse from both agent and manager. To which I had to call the bank to get a refund through scamming behaviour

22 March 2025
Unprompted review
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Reply from Cheekytrip

Hello Nathan,

I am very sorry to learn about the issues you have raised.

Cheekytrip.com is a holiday comparison website, therefore you have not spoken or booked with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who you contacted, we can assist you further. Or please email us at contactus@cheekytrip.com so we can help you further.

Kind Regards
PR Representative

Rated 1 out of 5 stars

Absolutely disgusting

Absolutely disgusting. Paid holiday in full and just received phonecall and text demanding £198 admin fees. Looked back at confirmation and there's a paragraph right at the end. After we had paid holiday. Read other reviews where people tried to cancel but wouldn't refund flights. While this is probably legal it's still scamming customers. Please be very careful when using this company and their affiliates.

20 March 2025
Unprompted review
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Reply from Cheekytrip

Hello Elizabeth,

I am very sorry to learn about your issues .

Cheekytrip.com is a holiday comparison website, therefore you have not spoken or booked with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who you contacted, we can assist you further. Or please email us at contactus@cheekytrip.com so we can help you further.

Kind Regards
PR Representative

Rated 1 out of 5 stars

Scam!!!

Honestly wouldn’t even star it, do not recommend me and my boyfriend tried booking a holiday through this and everything including flights was over £700 and we paid in full then searched up the reviews of this and found out it’s a scam so therefore we rang them back to cancel everything 1 hour after booking then the lady on the phone delayed our cancellation and ignored everything we said. Emails back and forth and phone calls. Then 2 days later got told we can only be refunded £389 because flights was apparently booked after receiving no flight numbers. Then 4 mins after being told refund of £389 it went down to just £300! We then searched that easy jet do full refunds of cancelled before 24 hour. (We cancelled 1 hour after booking) this site is refusing full refunds and so very rude on the phone. After paying for everything they are adding on fees and admin fees and random payments not telling us what for just for extra money we didn’t need to pay. They also state their phone calls are “recorded” but can’t seem to recall us phoning to cancel? We was guaranteed the total price was £695 total price with no fees added and then got multiple attempts on more fees and money added. Honestly such a scam would not even bother!

16 March 2025
Unprompted review
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Reply from Cheekytrip

Hello Chloe,

I am very sorry to learn about your issues .

Cheekytrip.com is a holiday comparison website, therefore you have not spoken or booked with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who you contacted, we can assist you further. Or please email us at contactus@cheekytrip.com so we can help you further.

Kind Regards
PR Representative

Rated 1 out of 5 stars

Wouldn't even give it a star

Wouldn't even give it a star
This company is ridiculous wanted to take my family on a break however was in a horrible hostel as wouldn't call it a hotel at kleopatra sunlight in alanya emailing them with how dirty n dangerous the place was as was told before we left we would be moved hotels but we weren't they left us too it so will be going all the was with this nearly 2k wouldn't have stayed their for free wasn't a holiday for my children trading standards are involved now and I won't stop all my calls have been recorded emails etc etc no matter how long it takes I'll keep going till everyone knows

10 March 2025
Unprompted review
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Reply from Cheekytrip

Hello John,

Cheekytrip.com is a holiday comparison website, therefore you have not spoken or booked with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who you contacted, we can assist you further. Or please email us at contactus@cheekytrip.com so we can help you further.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Great company

Great company, great experience. Me and my partner booked Egypt through this company

20 June 2024
Unprompted review
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Reply from Cheekytrip

Hello Natasha,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

Avoid using this platform

Avoid using this platform. Absolute scam from start to end.

They will constantly phone for extra money. Increased price from £850 to nearly £1800.

They will phone you constantly and claim they got bits wrong and then force payment Increases.

They refuse to refund my deposit, plus i paid extra which they wont refund.

Cheekytrips and holiday globe are in it together scamming people. Read online before using them. Its constantly Scamming people and cheeky trips will just claim its not them.

Needs to be stopped.

15 February 2025
Unprompted review
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Reply from Cheekytrip

Hello Matthew,

I am very sorry to learn about your issues with Holiday Globe


We sent you a private message via Trustpilots automated service but never received a response, if you could please email us with so we can assist you further. contactus@cheekytrip.com

Kind Regards
PR Representative

Rated 1 out of 5 stars

Seen holiday advertised for £265 per…

Seen holiday advertised for £265 per person with direct flights from Newcastle and all inclusive hotel in Spain. Started live chat about it quoting reference number. Next it moved to WhatsApp then they called when they wanted more than advertised and got aggressive saying that hotel us £400 then flights etc well why are you advertised £265. Can understand if I was adding luggage and transfers. Told them no thank you will leave it. Buyer be aware springs to mind. Glad I didn't book after reading other reviews. Booked with another supplier for less.

3 March 2025
Unprompted review
Rated 1 out of 5 stars

Booked an all inclusive holiday to…

Booked an all inclusive holiday to Egypt and whilst on the phone with the agent we went through 6 different hotels before settling with new eagles aqua park in hurghada. They get you to reply to their email with "everything is correct" by which time you've missed the admin fee of £56 per person slotted in. 4 days later we receive the confirmation email and the hotel name has a slight discrepancy in the name now new eagles downtown aqua park so didn't think much of it. Upon arrival to the transfer they tried to take us to the original hotel name new eagles and they were confused when I showed them the hotel we were stay at. An hour later we arrived at the hotel and was not the same as sold 😕 raised my concerns with the company "travel trek" but had no response for the first 3 days of the one week holiday. In the meantime the "all inclusive" hotel we were put in ran out of lager 🙄 but could be purchased over the bar at a set cost. No help whatsoever off "travel trek" just excuses and after speaking to the on site rep we were told the transfer would be their on our departure at 19.30. As you can guess the transfer never arrived so had to get a private taxi to the airport at 20.20 as our flight left at 22.20 again just excuses from "Travel trek" NEVER AGAIN GOING TO USE CHEEKY TRIPS WOULD RATHER PAY THE SLIGHT EXTRA TO HAVE A BETTER PEACE OF MIND.

9 November 2024
Unprompted review
Rated 5 out of 5 stars

All-inclusive Caribbean Village Agador in Agadir

We went to Caribbean Village Agador in Agadir and even if others will say this hotel doesn't deserve 3 stars or too old or nothing to eat, we ended up having an amazing experience and kids loved it so much they want to go back.
If you are in a tight budget then this hotel offers alot for your money. Good food, branded drinks, amazing entertainment team, friendly staff and near all attractions.
Thank you and hope will see you soon.

13 April 2024
Unprompted review
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Reply from Cheekytrip

Hello Marius,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

I booked for a solo trip was advertised…

I booked for a solo trip was advertised at 159 pounds so I expected a single supplement so I called the price went up to 350 pounds which I thought wasn't too bad so I booked it .half hr later had a phone call off them saying that the flight wasn't available to agadir but they could fly me to another airport and they would give me half the money to catch the bus apparently 4hrs away not a mini bus but public transport I declined and said I'd give then an hour to find me somewhere for the same money and I wudnt say anymore about it they got to me 7 nights in Tunisia for 350 quid and if I wanted I could upgrade to all inclusive for 50 quid .I said OK I'll go for it so then I got my total invoice off them it said the price was 550 .so again I phoned them only to be told the 350 quid was non refundable and I would lose the money so after alot of talking I was told that it was my call and they had tried to get me the holiday .NEVER AGAIN WOULD I BOOK WITH THUS COMPANY .STI K WITH TUI

20 January 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish when we book a…

From start to finish when we book a lovely 5 day trip to Malta with pick ups from airport etc. Would highly recommend this company.

26 December 2024
Unprompted review
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Reply from Cheekytrip

Hello Marie,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 4 out of 5 stars

Used Cheeky Trip couple of times ,no issues

Used Cheeky Trip a couple of times and never had a problem.
Was a little sceptical at first, holiday prices are much lower than other agents but we worried unnecessarily,

Be mindful that they do add an additional premium to cover flight cancellations which does bump the
price up alittle, however the total cost is lower than others offer.

Would recommend

7 January 2025
Unprompted review
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Reply from Cheekytrip

Hello Ange,

Thanks for sharing your feedback. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

Avoid avoid avoid

My advice, listen to the bad reviews. I usually always do my homework but didn’t in this case because someone else in the party found the holiday. They took money before completing the booking but did not make this clear, said they were ATOL protected but they are not, then used bullying tactics to try to change the flights to more expensive ones. Tried to slow process down and then cancel part way through booking and the agent became aggressive and abusive. We did eventually cancel but that cost us £240.
Its a company that books the various bits of the holiday for you so the companies they book with may be ATOL protected but they are not and they do not hold to the standard you expect. You can only book over the phone and the price is not what is advertised. As this would have been a first trip abroad for our daughter and her three friends without a parent we could not risk going any further. Other reviews write of no hotel on arrival and that is not a situation I would want them to have to deal with. We checked the hotel independently and the price they were offering for the same dates was a lot higher for just bed and breakfast. We are pretty sure it was a scam of some kind but can’t get the money back as we agreed the payment.

26 January 2025
Unprompted review
Rated 1 out of 5 stars

Nothing but problems with this…

Nothing but problems with this company,my advice is to avoid with all costs.Problems with added costs from flights ,transfers,that are not explained time after time.After initial payment, it was then pay again for admin costs,and to finish off shuttle bus arrived 1hour early so just left us .Now costing us 120euros in taxi. GREAT!

13 February 2025
Unprompted review
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Reply from Cheekytrip

Hello Isabel,

I am very sorry to learn about your issues .

Cheekytrip.com is a holiday comparison website, therefore you have not spoken or booked with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who you contacted, we can assist you further. Or please email us at contactus@cheekytrip.com so we can help you further.

Kind Regards
PR Representative

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