ChemicalUK.com Reviews 

7,553
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I'm using chemical for 5 years now and I never had any bad expierence witch chemical. Delivery always quick, good service, huge amount of products. I buy on chemical almost everything from vinyl, clot... See more

Rated 5 out of 5 stars

Couldn't find the item I wanted anywhere because I'm ridiculously picky, and ended up ordering outside the US. I was skeptical at first, since more often than not things are lost in the post or never... See more

Rated 5 out of 5 stars

Ordered some t-shirts Sunday night and turned up Tuesday morning so can't fault the service. Some great designs and completely satisfied with the products. Have also ordered from chemical previously a... See more

Rated 5 out of 5 stars

....I will gladly buy more form you guys!! I placed my first order on chemical-records.co.uk twelve years ago (nice SHY FX - Deja Vu Meteoric Drum & Bass Classics on vinyl), later on I made even a lot... See more

Company details

  1. Men's clothes shop
  2. Fashion accessories shop
  3. Hi-fi shop
  4. Music shop
  5. Streetwear store

About ChemicalUK.com

Information provided by various external sources

Chemical are one of the world's leading retailers of Clothing, Music, Skate Hardware, Audio Equipment & Gadgets. Independent and proud of it, Chemical has always plotted its own course.

Providing an all round simple but fulfilling experience that leaves you safe and secure in the knowledge that your order is being looked after is our primary goal.

We will keep you informed by email at every step of the order process, from placing to picking to packing to delivery, the vast majority of orders will arrive next day even with standard shipping.

Customer services are always on hand and are happy to help with any queries you may have.


Contact info

5.0

Excellent

TrustScore 5 out of 5

8k reviews

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No recent history of asking for reviews

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5.0

All reviews

(7,553)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick, fast and professional

Quick, fast and professional service.
The records package can be improve especially when shipping international.
More stronger record stiffer (package) is a must.
But overall service are great.
Thanks

10 April 2014
Unprompted review
Rated 1 out of 5 stars

NOT DELIVERED

Our order of 10-04-2014 has not been delivered. Webisite of Chemical Records is down and they do not answer the phone and emails.

8 April 2014
Unprompted review
Rated 1 out of 5 stars

Record covers damaged because of bad packaging

I ordered three records and got some one week later. Because of poor packaging all covers of my records where damaged. I send them an email claim and always got the answer, that my email was blank !*? So I decided never ever buy again in this shop. Be careful !

7 April 2014
Unprompted review
Rated 3 out of 5 stars

so so

Last month I made my first order through chemical, existing of three records. First of all there went something wrong with the payment. I had to change currency from euro's to pounds, eventually the amounts did not match. This was not your, nor my fault, but the delay it gave was... a bit long. it took a week or so to process and to clear everything up.

Then when the package came, the vinyls were allright but the sleeves were completely messed up.. the corners were completely bended and with one there was a small rip in it. there was only a small sign saying 'fragile', so the mail staff mustn't have seen it. So my tip for you is: make the package stronger!!

So, my experience is 50/50. Not bad but also not 100% satisfied.

7 April 2014
Unprompted review
Rated 5 out of 5 stars

great stuff

I ordered an Eastpak backpak as a Christmas pressie. Unfortunately it did not arrive when expected so I contacted Chemical and explained. Had to fill in a decalration and they sent another in time for Christmas - the original one never turned up so I hope it ended up back with Chemical! Thanks for all your help - saved a lot of hassle for me!

6 April 2014
Unprompted review
Rated 1 out of 5 stars

No delivery!!

Spent over £100 last week on clothes had an email following day to say my items have been posted. Still not received and now hearing they have possibly gone into administration. Very disappointing :( Used chemical many times before and always been bang in with deliveries etc... Looks like trying charge back through my bank.

1 April 2014
Unprompted review

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