Chris & Sons Reviews 

24,585
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 2,328 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery services and the wide variety of quality products available at competitive prices. Consumers often note that orders arrive promptly and are always securely and professionally packaged upon arrival. People are deeply satisfied with the efficient transactions and the helpful attitude of the staff. However, some people mentioned frustrating issues with significantly delayed deliveries or entirely missing items. A few people experienced unexpected difficulties regarding faulty items and reported a lack of assistance when trying to resolve these problems. Reviewers occasionally mentioned that communication became poor when tracking down missing orders or trying to process returns.

What people talk about most

Product

Consumers find product quality and variety to be exceptional, praising the great selection of top brands and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping times and... See more

Service

Reviewers mention positive feedback about service, highlighting consistently fast handling of returns and... See more

Order

Customers had ambiguous experiences with order processes, reflecting a clear divergence in satisfaction... See more

Price

Clients share positive opinions on price, consistently highlighting keen rates, regular offers, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been ordering from Chris & Sons for more than 4 years, and every order has been delivered quickly, without any problems or missing items. On one occasion, I needed to exchange my hairdryer b... See more

Company replied

Rated 5 out of 5 stars

Originally I gave this company a 1 star review because although they dispatched my goods quickly I hadn’t received them nearly 10 days later. I received the goods & the customer service was excellent.... See more

Company replied

Rated 5 out of 5 stars

I Love to shop at Chris and Sons !its shop where you always have costumer support in case if needed and where u meet Excellent Quality ! My orders always arrive Brand New as advertised!

Company replied

Rated 5 out of 5 stars

I have used Chris and Sons a few times now and the service has always been flawless. Easy transaction, good communication and quick delivery. I have recommended them to colleagues. I always check... See more

Company replied



Company details

  1. #5 of 8 best companies in Cash and carry wholesaler
  2. #14 of 21 best companies in Barber Supply Shop
  3. #130 of 218 best companies in Beauty product supplier
  4. #42 of 62 best companies in Beauty Products Wholesaler
  5. #45 of 91 best companies in Beauty supply store
  6. #56 of 107 best companies in Hair product shop

Information provided by various external sources

Shop Top Brands for Men and Women. Our Haircare & Styling, Barbering and Beauty Favourites include L'Oréal, Wahl, Cuccio, Orly, Salon System, Wella and Revlon


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

25k reviews

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4.5

All reviews

(24,585)

2,281 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic u are d best

Fantastic u are d best

14 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Edward,

Your kind words have really made our day! We’re so pleased to hear that you had a fantastic experience with us. Thank you for your wonderful feedback and support—it truly means a lot to our team. We look forward to helping you again whenever you need us.

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Perfect …

Perfect saves my shears and clippers falling on to floor and easy to clean , fast delivery

8 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Donna,

We’re delighted to hear that the product is working perfectly for you and helping to keep your shears and clippers safe while making cleaning easier. It’s great to know that you were also pleased with our fast delivery service.

We really appreciate your feedback and are glad we could provide a solution that makes your work a little more convenient. We look forward to serving you again in the future.

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Delivery was very quick and the items…

Delivery was very quick and the items were packaged well.

7 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Shelley,

It’s great to hear that your order arrived quickly and that your items were packaged carefully. We always aim to provide a reliable delivery service and ensure that your products reach you in excellent condition. We appreciate you taking the time to share your feedback and look forward to serving you again in the future.

Kind regards
Chris and sons team !

Rated 1 out of 5 stars

Didn’t receive the order

Didn’t receive the order. No update. Had to get PayPal involved to get a refund. No answer on the customer support number.

7 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Jay,

We are truly sorry to hear about the difficulties you experienced with your order.

We understand your frustration and appreciate you bringing this to our attention. We would like to resolve this matter for you as soon as possible and can confirm I have now passed this further to our customer care team who will be in contact with you shortly via email to ensure this is resolved.

We look forward to your reply.

Kind regards,
Chris and Sons

Rated 5 out of 5 stars

wonderful shop

wonderful shop - many great product and prices
Quick delivery pain free :)

7 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Bianca,

We’re so pleased to hear that you had such a positive experience with us. It’s fantastic to know that you enjoyed our wide range of products, great prices, and quick, hassle-free delivery. We really appreciate your kind words and support, and we look forward to welcoming you back to our shop again soon.

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Easy to order

Easy to order, arrived next day. Good price.

14 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Liz,

It’s great to know that your experience with us was smooth from start to finish. We’re pleased that you found our ordering process easy, your delivery arrived the next day, and our prices offered good value. We always aim to provide a convenient and reliable service for our customers, and we appreciate you taking the time to share your feedback. We look forward to helping you again in the future.

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Fantastic thanks very much

Fantastic thanks very much

6 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Sharon,

We're so happy to hear you had a fantastic experience! Thank you for your wonderful feedback; we truly appreciate it.
We are always here to help with any questions, and we look forward to doing business with you again in future !!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

7 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Romain,

We’re delighted to hear that you received excellent customer service. Providing a helpful, friendly, and reliable experience for every customer is something we take great pride in. We really appreciate your kind feedback and look forward to assisting you again in the future.

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

What you expect

On time and as requested

14 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Rafael,

We’re glad to hear that your order arrived on time and exactly as requested. Delivering a reliable service that meets our customers’ expectations is always our priority, and we appreciate you taking the time to share your feedback. We look forward to providing you with the same great service again in the future.

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Quick fast service

14 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Paige,

Thank you for taking the time to leave your feedback, we are thrilled you received your products promptly. We aim to provide the best possible service and will continue to do so in future.
We hope to serve you again soon !

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Maria

fast and accurate order - thank you! I recommend the site!

13 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Maria,

We’re delighted to hear that your order was processed quickly and arrived accurately. Providing a fast and reliable service is something we always strive for, and we really appreciate your recommendation. Your support means a lot to us, and we look forward to serving you again in the future.

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Worth for money

I have used this product over 8 years and it absolutely good quality. All my clients lime it.

13 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Waran,

It’s fantastic to hear that you’ve been using the product for over 8 years and continue to find it great quality and excellent value for money. We’re delighted that both you and your clients are happy with it, and we really appreciate your continued support and loyalty over the years.

We look forward to providing you with the same high standard of products and service for many more years to come.

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Efficient fast

13 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Brendan,

We’re pleased to hear that you found our service efficient and fast. Providing a smooth and reliable experience for our customers is always our aim, and we appreciate you taking the time to share your feedback. We look forward to helping you again in the future.

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Order arrived on time

Order arrived on time

6 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Mesfin,

We’re delighted to hear that your order arrived on time and that everything went smoothly. Providing a reliable and efficient delivery service is something we take great pride in, so it’s great to know you had a positive experience. We really appreciate your feedback and hope to have the opportunity to serve you again soon.

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

5 star given as Chris & Sons very helpful and received my goods when I was informed..

Chris & Sons very helpful and understanding… Nothing is ever a problem to them.. will be ordering again very soon..
Thank you
Chris & Sons

11 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Gwendoline

We’re sorry to hear about the condition of the nail polish bottles on arrival. We welcome all feedback from our customers and always aim to assist wherever we can.
Unfortunately, we weren’t made aware of this issue at the time, which meant we didn’t have the opportunity to investigate and help resolve it sooner.

We completely understand the importance of receiving products in perfect condition, especially with a higher-value purchase, and we appreciate you bringing this to our attention.
Our team will now send you an email to assist further and work towards resolving this for you.

Thank you for your patience and understanding and I look forward to hearing from you soon !

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

I’m very happy with my scissors from…

I’m very happy with my scissors from Chris and Sons… everything wonderful

6 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Juan,

Thank you so much for your wonderful review! We’re delighted to hear that you’re very happy with your scissors and that you had such a positive experience with Chris & Sons. We really appreciate your kind words and your support, and we’re pleased to know that everything met your expectations. We look forward to helping you again in the future.

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Quick delivery

Quick delivery, good quality

5 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Asta,

Thank you for your wonderful 5-star feedback! We're so pleased to hear that you experienced quick delivery and are happy with the quality of your order. We appreciate you taking the time to share your positive experience, and hope to serve you again soon !

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Quick fast delivery from ordering

Quick fast delivery from ordering, great product, happy with my purchase.

5 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Paul,

We're so pleased to hear about your quick and fast delivery, and that you're happy with the great product you purchased! Thank you for your wonderful feedback, and we look forward to doing business with you again !!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Very good service and quick delivery

Very good service and quick delivery

12 July 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Zivile,

Thank you for taking the time to leave us such a great review. We’re really pleased to hear that you were happy with the service you received and that your delivery arrived quickly.

Providing a reliable and efficient experience for our customers is very important to us, and we truly appreciate your support. We look forward to serving you again in the future.

Kind regards
Chris and sons team !

Rated 5 out of 5 stars
Chris & Sons logo

Reply from Chris & Sons

Hello Emory,

We're happy to hear that your order arrived in good condition. We appreciate your feedback! We will continue to provide the best possible service, and we look forward to doing business with you again in future !

Kind regards
Chris and sons team !

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