Originally I gave this company a 1 star review because although they dispatched my goods quickly I hadn’t received them nearly 10 days later. I received the goods & the customer service was excellent.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This Company is the Number 1 Hairdressing Supplier in the UK! Absolutely Faultless every time! I was fed up with previous companies sending goods in inadequate packaging and the contents arr... See more
Company replied
I have used Chris and Sons a few times now and the service has always been flawless. Easy transaction, good communication and quick delivery. I have recommended them to colleagues. I always check... See more
Company replied
Excellent service I ordered at lunchtime on a Thursday and it was on my doorstep for Friday afternoon cannot ask for more than that ! I will absolutely be ordering again soon x
Company replied
Company details
- #5 of 8 best companies in Cash and carry wholesaler
- #14 of 21 best companies in Barber Supply Shop
- #130 of 221 best companies in Beauty product supplier
- #41 of 61 best companies in Beauty Products Wholesaler
- #45 of 91 best companies in Beauty supply store
- #55 of 108 best companies in Hair product shop
Information provided by various external sources
Shop Top Brands for Men and Women. Our Haircare & Styling, Barbering and Beauty Favourites include L'Oréal, Wahl, Cuccio, Orly, Salon System, Wella and Revlon
Contact info
Unit 2, 13 Crown Road, EN1 1TX, Enfield, United Kingdom
- 02084438940
- enquiries@chrisandsons.co.uk
- www.chrisandsons.co.uk
4.5
Excellent
25k reviews
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Reply from Chris & Sons
Hello Pamela,
Thank you for your wonderful 5-star feedback!
We're so pleased to hear you found our service very efficient. We truly appreciate your kind words.
We hope you enjoy your order.
Kind regards,
Chris and Sons
Reply from Chris & Sons
Hello Bwrhan,
Thank you for your 5* feedback!
We hope you enjoy your order and look forward to welcoming you back again soon!
Kind regards,
Chris and Sons
Reply from Chris & Sons
Hello Victor,
Thank you for your 5* feedback!
We're delighted to hear that you are happy with both the product and the quick delivery.
We appreciate your positive comments.
Kind regards,
Chris and Sons
Reply from Chris & Sons
Hello,
Thank you for your 5* feedback! We appreciate your positive feedback and 5-star rating! We are very happy you're satisfied with our service and products.
Kind regards,
Chris and Sons
Seamless experience
Seamless experience. Quick delivery, easy ordering. Will be returning for regular orders!
27 July 2026
Reply from Chris & Sons
Hello Isobel,
Thank you for your fantastic 5-star feedback! We are so pleased to hear that your experience was seamless with quick delivery and easy ordering. We truly appreciate your kind words and look forward to your regular orders!
Kind regards,
Chris and Sons
Great service and quality product.
3 August 2026
Reply from Chris & Sons
Hello,
Thank you for your 5-star feedback! We appreciate your positive comments and are delighted you're pleased with our service and the quality of our product.
Kind regards,
Chris and Sons
Reply from Chris & Sons
Hello Janet,
Thank you for your fantastic 5-star feedback! We're thrilled to hear you appreciate our wide selection of top brands and our fast shipping. We truly appreciate your kind words!
Kind regards,
Chris and Sons
Fast and pleasant shopping
Honestly, it was first time shopping with Cris and Sons and I had a good experience meaning it was fast shopping and shipping, on website everything was explain.
With the other words was a fast and pleasant shopping..I recommend.
3 August 2026
Reply from Chris & Sons
Hello Felix,
Thank you for your 5* feedback!
We are so pleased to hear that your first shopping experience with us was fast and pleasant! We truly appreciate your kind words and recommendation. It means a lot to us that our website provided clear explanations, making your shopping journey smooth. We look forward to serving you again soon!
Kind regards,
Chris and Sons
good price and product only complaint…
good price and product only complaint it was a hairbrush which came in an overlarge box which was not needed
3 August 2026
Reply from Chris & Sons
Hello Kim,
Thank you for your 5* feedback!
We're happy to hear you found our product and price good. We appreciate your feedback regarding the packaging size for the hairbrush; we're always looking for ways to improve our shipping efficiency.
Kind regards,
Chris and Sons
Would highly rate Chris and Sons good…
Would highly rate Chris and Sons good value swift delivery
2 August 2026
Reply from Chris & Sons
Hello Bob,
Thank you for your wonderful 5-star feedback! We're delighted to hear that you found our service to be good value and appreciated our swift delivery. Your positive comments are greatly valued!#
Kind regards,
Chris and Sons
Always a good service and great products
25 July 2026
Reply from Chris & Sons
Hello Jack,
Thank you for your 5* feedback!
We appreciate your positive feedback! We're delighted to hear that you consistently receive great service and are pleased with our products.
Kind regards,
Chris and Sons
No problems
Delivery as don't like when trying to put everything in a tray to save time, heavy.
Could do with help unpacking like used to
7 August 2026
Reply from Chris & Sons
Hello Claire,
We appreciate your feedback regarding the delivery.
We are sorry to hear this, our team would like to look into this matter further for you.
We have passed this further to our customer care team who will be in contact with you shortly via email to resolve this matter as soon as possible.
Kind regards
Chris and Sons
Love this shop
Love this shop - always everything I need, reasonable prices, great customer service and quick delivery!
26 July 2026
Reply from Chris & Sons
Hello,
Thank you for your 5* feedback!
We're absolutely thrilled to hear such wonderful feedback! It's fantastic to know that you consistently find everything you need, appreciate our reasonable prices, and have experienced great customer service and quick delivery. Thank you for your kind words!
Kind regards,
Chris and Sons
Good price and delivery time
25 July 2026
Reply from Chris & Sons
Hello Harish,
Thank you for your 5-star feedback! We appreciate your five-star review and are delighted you were pleased with our affordable prices and quick delivery.
Kind regards,
Chris and Sons
Reply from Chris & Sons
Hello Kathryn,
Thank you for your 5* feedback! We appreciate your five-star review! We're delighted you were pleased with our excellent prices and fast delivery service.
Kind regards,
Chris and Sons
Reply from Chris & Sons
Hello Teresa,
Thank you for your 5* feedback!
We're so glad to hear you found our site easy to use and appreciated the wide selection of options! We truly value your positive feedback.
Kind regards,
Chris and Sons
Clipper not working like original clipper
I was buy two clipper set and both off working like Temu one I am not happy with this. It’s worth 700 £.
1 August 2026
Reply from Chris & Sons
Hello Chigs,
We are truly sorry to hear that the two clipper sets did not meet your expectations.
We have passed this further to our customer care team who will be in contact with you shortly via email to resolve this matter for you as soon as possible.
We look forward to your reply.
Kind regards,
Chris and Sons
Reply from Chris & Sons
Hello Evelina,
Thank you for contacting us, we hope you enjoy your order and look forward to welcoming you back again soon!
Kind regards,
Chris and Sons
Reply from Chris & Sons
Hello,
Thank you for contacting us, we hope you enjoy your order and look forward to welcoming you back again soon!
Kind regards,
Chris and Sons
Very disappointed with the customer…
Very disappointed with the customer service
I ordered some products from Chris and Sons which unfortunately arrived damaged. I completely understand that damage during delivery can happen and is sometimes out of the company’s control.
However, the way the replacement was handled was extremely disappointing. I explained that I needed the product urgently and was told that if I provided the required information by 3pm, it would be sent on next-day delivery. I did this and was assured that the replacement would be sent out then next day, I was then told that I would receive the product by Monday, Tuesday at the latest.
By Wednesday, the product still hadn’t arrived, so I chased it up. I had already had to reschedule my client twice because I was waiting for the product, only to then be told there had been an error and it hadn’t actually been sent out.
This has cost my business money and caused unnecessary disruption. While I did receive an apology by email, I felt there was very little care or urgency shown, especially as I have been a loyal customer.
I have asked to speak to a manager or have the complaints team contact me, but I am still waiting to hear back.
Unfortunately, after this experience, I no longer feel like a valued customer and will now be taking my business elsewhere. Very disappointing.
21 July 2026
Reply from Chris & Sons
Hello Megan,
Thank you for taking the time to share your experience. We’re genuinely sorry to hear your experience has not been a good one.
We understand the impact this had on your business and the inconvenience caused by having to reschedule your clients. I have passed this further to our customer care team leader who will be in contact with you shortly via email.
We have taken your feedback seriously and are reviewing what happened internally to ensure the appropriate teams are aware of the issues raised. We apologise for the frustration and disruption caused and hope to resolve this matter for you as soon as possible.
We look forward to your reply.
Kind regards,
Chris and Sons
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