So I’ve called up to get some advice as…
So I’ve called up to get some advice as I’ve had a bad chest cold for the past five days.
I was advised by the receptionist at 8.15am to call back again at 2.30pm for an emergency telephone appointment with the Dr. I tried at exactly 2.30pm only to be meet with an engaged tone continually for 20 minutes.
I finally got though to the reception and was told that all of the appointments had gone and would need to try again tomorrow.
I am very frustrated and find this type of system unhelpful, uncaring and generally not a fair way to treat patients who need advice not box ticking to say the least. Extremely poor…on all fronts








