Sofia from Clever was an absolute star. She managed to sort out a very stressful situation for me and bring calm. She acted quickly and kept me informed. I knew that I could contact her to find clari... See more
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We are proud of our commitment to first class service to the student population of Plymouth. Student accommodation in Plymouth is easy to find with us and we will be happy to help you in every way that we are able. www.cleverstudentlets.com
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Had a good servicing
I’ve never been maintained so hard in my life. Jacob maintained me hard and fast.
Really impressed with my experience
Really impressed with my experience with Laura from maintenance ,so helpful and really felt like she cared
Thank you!
Thank you so much Amber for making me feel so much less anxious with all of your help.
Laura on maintenance is always very…
Laura on maintenance is always very helpful
Big credit to Amber
Big credit to Amber , really helpful with everything I needed. Very approachable and caring for my situation. Thankyou !
helpful
laura is always SO helpful with maintenance requests, always happy to help and never makes me feel bad for reporting stuff!
Holly was amazing to and so help full
Holly was amazing to and so help full , thank you !
clear information and options Katie was…
clear information and options Katie was super helpful will use them again
Katie was very helpful and attentive
Katie was very helpful and attentive. Great company. Would highly recommend.
Service was really good
Service was really good, matched my needs and listened. Katie was super helpful
Aweful letting agent
Aweful experience. Firstly arrived to a house and garden full of rubbish, which they tried to later charge us to get cleaned. Several maintenance issues that were never resolved, including a broken boiler, so no hot water for the final month. Then when you leave they try to take your deposit and if you argue via the DPS, they will instead send you emails fining you the deposit amount and threatening legal action. To add insult to injury, every email I receive have grammatical errors such as missing capital letters. Disgusting business practices that prey on poor students that can't do anything about it. Important to note how most positive reviews are from viewings not from tenants.
Super great letting agency!
Me and my group had Connor as our letting negotiator and we couldn't have asked for a better experience. Even though we went for another property in the end, Connor was so enthusiastic about the property and he really went above and beyond to help us with this property. Would definitely recommend this letting agency for student housing. :)
DO NOT USE THIS DISGUSTING MONEY…
DO NOT USE THIS DISGUSTING MONEY GRABBING COMPANY
Don’t use this company!
Forced to live in a very mouldy house with barely any assistance from maintenance. All house viewings were either unannounced or not at the time or day specified which is completely against our tenancy agreement. Takes weeks or even months to try sort anything out with this company. And you’ll get charged even if you left your house better than when you moved into it.
Cockroaches in kitchens
Boyfriend moved into a Clever student flat a couple weeks ago. A few days later him and his flatmate found some cockroaches in their kitchen. They reported it as an emergency on the app and they had no contact from the company for a couple days when the boys decided to call. They were not very sympathetic. They said they would have a staff member come up and they would call pest control, aboit a week later they’ve heard nothing. On the night they still find cockroaches in their kitchen. Disgusting.
Terrible terrible agency
Terrible terrible agency , worst in Plymouth , barely help with maintenance issues , sold us the wrong house and overbooked , coerce students to leave 5star reviews after every viewing , terrible
If you want a cockroach infested flat…
If you want a cockroach infested flat then this is the company for you.
Derek, who is apparently sentient enough to be in charge, thinks cockroaches look like spiders - bless him!! Also, if Derek asks you to come in for a meeting with him, take aa friend. He can get a bit fiesty.
Also, if Sophia is there and tells you that it's daytime, have a look out of a window as I'm not too sure if she knows the truth.
Justice will be coming soon
Absolute garbage letting agency!!
Absolute garbage letting agency!!! I cannot stress this enough, do not rent with them. They will do anything to get out of having to fix anything in your flat. We had mold in our flat since we moved in and it has been 7 months, they have not sent anyone to fix it other than their own maintenance guys once, who washed the walls and left, only for the mold to come back! this place needs to be shut down!!!!
There is also a leak they haven't fixed in a month, haven't even so much as given me a bucket for it. They have not done anything at all for 5 months, AND the hole smells like urine.
Appalling service at Peninsula
Appalling service at Peninsula, 2-4 Plymbridge Lane, Plymouth. Rubbish not collected - just see the Google Maps photos. On site security withdrawn to cut costs. External door locks broken so residents had to keep the doors closed with wedges to prevent unauthorised entry. Complete lack of any support for residents and glad our daughter is no longer staying there and found somewhere much better to stay while continuing her studies.
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