I don't have anymore issues with ClickAsnap. I have given up on them being competent enough to fix their website like it was when I originally created my account. CS lied about what was done and gave... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No doubt company is great,but some processes should be better and easy like tags and title options Because we are unable to upload any photos without unwanted tags,and no option to post and it's c... See more
Company replied
I just signed up a few minutes ago. The sign-in process was very easy. I thought that with the free account I could upload two photos. Evidently I have to wait a week to upload another one.
Company replied
I don't remember much a out this company other than I didnt think the payments were very fair for the photos
Company replied
Company details
- #6 of 6 best companies in Photographer
- #2 of 2 best companies in Advertising Photographer
Written by the company
A message from Martyn Roussel, Director and CEO Clickasnap is under new ownership. My team has been improving the site in many areas. One such area is renewals and refunds. I know from personal experience just how irritating it is to have money taken from my bank account for a subscription without warning. It may be legitimate, but it sucks. I have found that Clickasnap has been doing this in the past. That stops now. We will refund all legitimate claims, with no quibble, if made within 14 days. As we further improve the site and add new features, we want you to come back. We do not want you to have a bad experience. We are setting up reminders to prevent this happening in future. We care about our customers. Thank you, Martyn
Contact info
United Kingdom
- support@clickasnap.com
- www.clickasnap.com
3.4
Average
660 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I like the idea that we click the …
I like the idea that we click the photo and uploaded in this website
and they pay as money 🤑 as a view
we increase our ideas I love it
3 May 2026
Reply from clickasnap
Hi Resh,
Thank you for your review!
We’re really pleased to hear that you like the concept of sharing your photos and earning based on views. It’s great to see your enthusiasm for growing your ideas and creativity through the platform.
Clickasnap is designed to be a space where photographers can upload their work, develop their skills, and engage with a wider community, with earning potential as an added benefit.
We hope you continue to enjoy the platform and make the most of everything it has to offer. If you ever need any assistance, our support team is always here to help.
Kind regards,
Katy
Customer Care Team
EASY PEASY I just signed up and it was the easiest…
I just signed up and it was the easiest app ever to start. Thanks for the efficiency. I am looking forward to doing business with you.
2 May 2026
Reply from clickasnap
Hi There,
Thank you for your review!
We’re delighted to hear that you found the sign-up process quick and easy as that’s exactly the experience we aim to provide.
We’re excited to have you on board and look forward to seeing your work on the platform. As you get started, we encourage you to explore the community, share your photos, and engage with other members to make the most of your experience.
If you ever need any assistance, our support team is always here to help.
Kind regards,
Katy
Customer Care Team
Reply from clickasnap
Hi Jim,
Thank you for your review!
We’re glad to hear you’re enjoying the platform and appreciate your positive feedback.
We hope you continue to have a great experience sharing your photos and engaging with the community. If you ever need any assistance, our support team is always here to help.
Kind regards,
Katy
Customer Care Team
Reply from clickasnap
Thank you for your review!
We’re glad to hear you’re enjoying the platform. We hope you continue to have a great experience sharing your photos and engaging with the community.
If you ever need any assistance, our support team is always here to help.
Kind regards,
Katy
Customer Care Team
Reply from clickasnap
Hi Arshad,
We're really happy to hear you like the app and to have you as part of our ever growing community!
Kind regards
Katy, Customer Care Team
Comment showing method
Immediately show the comments that people posted.
And encourage us to post regularly with upgrade policy
2 April 2026
Reply from clickasnap
Hello,
Thank you for your review! We appreciate your feedback.
Kind regards
Katy, Customer Care Team
I give you 3 Star I started know here…
I give you 3 Star I started know here trying first time they give me a good benefits I give the 5 Star ⭐
4 April 2026
Reply from clickasnap
Hello,
Thank you for your review! We’re glad your first experience brought you good benefits. We appreciate your support and look forward to earning that 5-star rating from you!
Kind regards,
Katy, Customer Care Team
Natue
Being new to this , I'm interested and excited to post pics that have somewhat captivated me . It's a nice experience . Looking forward for what comes next. Thanks.
3 April 2026
Reply from clickasnap
Hi Lolite,
Thank you for your review! We’re delighted to hear you’re enjoying your experience and excited to share your pictures. We look forward to seeing more of your posts and what’s ahead on the platform!
Kind regards,
Katy, Customer Care Team
Reply from clickasnap
Hi Dilip,
Thanks for taking the time to leave us a review!
Kind regards
Katy, Customer Care Team
It helps a lot, and I really appreciate your offer of this app and it works as it says
I really enjoy this. I’ve been really helped me make money and show my creativity. That app is not disappointing. Try it out now.
2 April 2026
Reply from clickasnap
Hi there,
Thank you for your review! We’re thrilled to hear the app has helped you make money and showcase your creativity. Your support means a lot, and we’re glad it’s been a positive experience for you.
Kind regards,
Katy, Customer Care Team
I have been trying to delete my account…
I have been trying to delete my account from click a snap since they charged me again for a subscription renewal. It is completely impossible to delete accounts. Once you were with them. They’ve also disputed my bank’s decision for a refund.DO NOT JOIN!! You will never be able to get rid of them and WILL LOSE YOUR MONEY.
Take the Pic
1 November 2025
Unprompted review
Reply from clickasnap
Hi Shaniqua,
We’re really sorry to hear about your experience and understand how frustrating this must feel.
We’d just like to clarify that there are a couple of ways to delete your account — this can be done either by logging into the app directly and heading to your account settings, or by reaching out to our support team who can assist you with this.
In terms of subscriptions, all payments are set to renew automatically, and this is made clear at the point of purchase. However, we do offer a 14-day cooling-off period on renewals, and if you contact us within that timeframe, we’re able to review and process a refund for any auto-renewal payments.
We’ve checked our support portal and can’t see that you’ve reached out to us yet.
If you could please contact us at support@clickasnap.com where a member of the team will be able to properly investigate your case, assist with your account, and look at possible solutions for you.
We’re here to help and would really like the opportunity to resolve this for you.
Kind regards
Katy , Customer Care Team
Lucie of Clickasnap customer service
Dealt with Lucie of Clickasnap customer service and she was easy to communicate with and she resolved our problem promptly. A+!
19 March 2026
Unprompted review
Reply from clickasnap
Hi Joeseph,
Thank you for taking the time to leave a review.
At Clickasnap, we place a strong emphasis on the human touch when supporting our users, so it’s wonderful to know that this came through in your experience.
Kind regards
Katy, Customer Care Team
Charged GBP19.99 on free account
I am on free plan but still got charged GBP19.99.
This is daylight robbery. The site itself is poor in terms of monetization. Charged me without confirmation. I am on their free monthly plan.
16 March 2026
Unprompted review
Reply from clickasnap
Hi Prateek,
We’re really sorry to hear about this and understand how frustrating that must feel.
So we can properly look into what’s happened and get this resolved for you, please reach out to our support team at support@clickasnap.com. A member of the team will be able to investigate this fully and provide the right support.
We’ll make sure this is looked into as a priority for you.
Kind regards
Katy, Customer Care Team
Hi there I’m just wondering how you’re
Hi there I’m just wondering how you’re
3 March 2026
Unprompted review
I have used Click A Snap for more than…
I have used Click A Snap for more than 4 years, and as far as i know it takes years and years to become an expert photographer. The good thing about the website is for the Image you post on this photo gallery, they actually tell you which camera you are using and the different specs. Will have to give it a "YES" instead of a "no"
1 March 2026
Unprompted review
Reply from clickasnap
Hi Jeremy.
It great to hear from you thank you for taking the time to leave us a review.
We have enjoyed having you on this journey with us all these years and we always look forward to seeing your contributions to our platform so keep up the great work and happy clickasnapping!
Kind regards
Kathy, Customer Care Team
Service is smooth but if my concern…
Service is smooth but if my concern will be taken then loose some upgradation money
1 March 2026
Reply from clickasnap
Hi Bkpd,
Thank you for taking the time to leave us a review.
We are sorry to hear you have concerns regarding upgrading your account but please do not worry, we have your contact details and a member of the team will be reaching out to you to provide guidance on how to navigate and manage your account really soon.
Kind regards
Katy, Customer Care Team
Don’t use click a snap
Hidden charges, condition issues, tricky language. It took me a year just to break even and they appear to have deleted my account (I suspect so they don’t have to pay the remainder of what they owe me).
28 April 2025
Unprompted review
Reply from clickasnap
Hi Ody,
We’re sorry to read your review and would like to clarify a few points.
We are unsure what hidden charges you are referring to, as we do not operate with hidden fees. All of our pricing and terms are clearly outlined upfront.
Regarding your account which was banned due to severe breaches of our Terms of Service. These actions are taken only after careful review and in line with our platform policies.
If you would like further clarification on the specific reasons for the ban, please contact our support team at support@clickasnap.com
, and they will be happy to provide detailed information.
We’re always open to reviewing concerns directly through our support channels.
Kind regards
Katy, Customer Care Team
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