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clickasnap Reviews 661

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 130 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the platform as a place to post photos and enjoy the community of like-minded individuals. Some users find the sign-up process easy and enjoy the ability to upload images, expressing satisfaction with the potential to earn money and showcase creativity. However, a significant number of people are dissatisfied with payment and subscription issues, reporting unexpected recurring charges and difficulties with refunds for unused services. Reviewers also mention problems with the website, including poor updates, broken promises of fixes, and a lack of innovation, which has led some to advise against using the site. There are also concerns about the user experience, such as difficulties with uploading photos due to unwanted tags, limitations on comments for paid members, and low payouts for views.

What people talk about most

Website

Reviewers highlight ambiguous aspects of the website, with some praising it as a great platform for viewing... See more

User experience

Clients share ambiguous opinions on user experience, with some reviewers finding the app very easy to... See more

Payment

Customers express significant dissatisfaction with payment experiences, citing unexpected charges and issues... See more

Subscription

People report negative experiences with subscriptions, with many expressing dissatisfaction over recurring... See more

Social media

Customers consistently note ambiguous experiences with social media, with some reviewers finding it a warm... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I don't have anymore issues with ClickAsnap. I have given up on them being competent enough to fix their website like it was when I originally created my account. CS lied about what was done and gave... See more

Company replied

Rated 3 out of 5 stars

No doubt company is great,but some processes should be better and easy like tags and title options Because we are unable to upload any photos without unwanted tags,and no option to post and it's c... See more

Company replied

Rated 3 out of 5 stars

I just signed up a few minutes ago. The sign-in process was very easy. I thought that with the free account I could upload two photos. Evidently I have to wait a week to upload another one.

Company replied

Rated 3 out of 5 stars

I don't remember much a out this company other than I didnt think the payments were very fair for the photos

Company replied


Company details

  1. #6 of 6 best companies in Photographer
  2. #2 of 2 best companies in Advertising Photographer

Written by the company

A message from Martyn Roussel, Director and CEO Clickasnap is under new ownership. My team has been improving the site in many areas. One such area is renewals and refunds. I know from personal experience just how irritating it is to have money taken from my bank account for a subscription without warning. It may be legitimate, but it sucks. I have found that Clickasnap has been doing this in the past. That stops now. We will refund all legitimate claims, with no quibble, if made within 14 days. As we further improve the site and add new features, we want you to come back. We do not want you to have a bad experience. We are setting up reminders to prevent this happening in future. We care about our customers. Thank you, Martyn


Contact info

3.4

Average

TrustScore 3.5 out of 5

661 reviews

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3.4

All reviews

(661)

131 reviews in the last 12 months

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Rated 5 out of 5 stars

I can only say good things about…

I can only say good things about ClickASnap, they updated a lot of things in the last few weeks and everything is running smooth, o and I get an income from my image art, so cool ♥♥

5 September 2024
Unprompted review
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Reply from clickasnap

Hi Anthonie,

Thank you for your feedback! We're pleased to hear that the recent updates have been running smoothly for you and that you're earning from your image art. We appreciate your continued support!

Kind regards

Katy
Customer Care Team

Rated 4 out of 5 stars

4 stars

4 stars - an excellent project with a good idea and monetization. There were problems with registration and first payments. Now the community appreciates my photos and I get pleasure and income. The service itself is a bit crude; the team has a lot to work on in terms of interface and performance. But overall I recommend it.

28 August 2024
Unprompted review
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Reply from clickasnap

Hi Anatoli,

Thank you for your feedback!

We're glad to hear you're enjoying the community and earning income from your photos.

We appreciate your patience with the early challenges and take your points about the interface and performance seriously. The team is continuously working to improve the platform, and your input helps us get there.

Kind regards

Katy

Customer Care Team

Rated 5 out of 5 stars

Signed up for a free trial

Signed up for a free trial - great experience so far, have already made the minimum payout! Great website for monatizing your photos. Will continue to use

27 August 2024
Unprompted review
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Reply from clickasnap

Hi Ben,

Thank you for your feedback! We're really pleased you are enjoying ClickASnap so far and congratulations on your first pay-out. We wish you all the success with your journey.

Kind Regards

Katy

Customer Care Team

Rated 5 out of 5 stars

Using Clickasnap since 2021

Using Clickasnap since 2021 and i never had any issue with withdrawals, delivers what it said one of the best site around for monetization.

27 August 2024
Unprompted review
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Reply from clickasnap

Hi Wandereer,

Thank you for your feedback! We're really pleased to have you as part of the ClickASnap community and have enjoyed watching your profile grow over the years.

Your continued support is appreciated by all of the Team!

Kind regards

Katy Customer Care Team

Rated 5 out of 5 stars

Very good experience in the first months of joining ClickASnap

Hi, good day to all!

I am still a new subscriber to ClickASnap and so far, my experience is very good.

I like the idea of sharing wonderful works and thoughts between photographers and artists of different levels of expertise, backgrounds and profiles.

I can feel the warm welcome, respect and support of the other members here and some are even giving guide or tips on how to make my work better, which I personally appreciate.

Regarding the technical support team, they are responsive, polite and quick to take actions.

As I have mentioned, I am still new to the group but so far, I have very good experience.

I hope for the best to come to me and to everyone in this group and that ClickASnap may get better and stronger each coming day.

27 August 2024
Unprompted review
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Reply from clickasnap

Hi Dave,

Thank you for your lovely feedback! I am pleased to hear you have been enjoying ClickASnap.

Kind regards,

Katy,
Customer Care Team

Rated 5 out of 5 stars

Best website for monetization out there!

I found the advert on social media a while back and became curious about how it works. The website is very easy to use, and while it might seem strange to pay for a subscription to get paid back, the cost is quite low compared to how much you can earn if your photos are of good quality (posting a blurry pic of your cat in your house won't earn you much, so don't complain). Customer service is helpful and provides clear explanations on how to resolve any issues you may encounter. I’ve always received my payments on PayPal on time without any delays, so I believe this is one of the best websites for monetization out there.

26 August 2024
Unprompted review
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Reply from clickasnap

Hi Stefano,

Thank you for your lovely feedback! I am pleased to hear you have been enjoying ClickASnap.

Kind regards,

Katy,
Customer Care Team

Rated 1 out of 5 stars

No stars

I am out $160. Tried this platform for a number of months and racked up just a few dollars in revenue, which I could not receive because it didn't meet the minimum for payout.
I followed the optimization instructions closely and tagged my photos properly, including lengthy descriptions for each. It takes a while to write all that content!
A reminder a week or so prior to the automatic deduction for the annual renewal would be helpful as it is quite a shock to have that amount deducted from your bank account unexpectedly.
They do not provide refunds for this.
Horrible way to do business.

23 August 2024
Unprompted review
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Reply from clickasnap

Hi Kat,

I'm sorry to hear you didn't get as much out of you ClickASnap account as you were hoping for!

There's a great community of photographers on our website which are ready and raring to offer tips and feedback - I hope you continue with us to see what you can make of it this coming year.

With regards to your renewal, I'm sorry to hear you weren't expecting this. We do make sure this is absolutely clear at point of purchase, confirming the amount will be billed automatically each month or year. Our FAQ's also outline this, as does it confirm this within your account settings (and is covered off in our TOS).

We do feel we are as transparent as possible with ensuring our members are well informed from the very beginning of the process through to the end, however, we thank you for your feedback on this!

Kind regards,

Katy,
Customer Care Team

Rated 2 out of 5 stars

They answered my email

23 August 2024
Unprompted review
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Reply from clickasnap

Hi Azamnft,

I am so sorry to hear you are experiencing issues and do not feel as though you are receiving support for this!

We don't currently have any support tickets which haven't been responded to, so I've requested a bit more information from your via Trust Pilot, so I can hopefully locate your account and get one of our support team to reach out to you directly.

Please be assured we will help you resolve any concerns you may have!

Kind regards,

Katy
Customer Care Team

Rated 4 out of 5 stars

My first year with CAS

When I first signed up to CAS, I am embarrassed to admit, but I misunderstood the paid per view amount but that didn't stop me from building a portfolio. In the past year, I've been able to add a new lens with my view payout and sold a few prints. For me, this is a success that I've dreamt of since I was a teenager. I love the community and have met lifelong connections. I enjoy learning about new techniques and editing styles and our Click a Snap community offers both! There are features similiar to other photo sites, but they don't pay you for views, that is just one thing that sets CAS apart from the rest; community is first. It's grown into an art and photography site/community and I like it; as I see myself as more of an artist than photographer, and love that CAS platform, welcomes both. I love the convenience of the app new app. It helps me out a lot, and so convenient, I enjoyed being a beta tester. There is also a facebook group for CAS users that helps with the site updates, concerns and info. Have had great customer experience, timely payments and such with questions too. I've watched the CAS team grow, they are also CAS users so I trust their work behind the scenes since it benefits them too! I give 4 stars overall because there is no 4.5!

21 August 2024
Unprompted review
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Reply from clickasnap

Hi Vicki,

Thank you for taking to the time to let us know what your experience with us has been like!

We're pleased to have you a part of the ClickASnap Community!

Kind regards,

Katy
Customer Care Team

Rated 1 out of 5 stars

Fraud site

Fraud site . This site will waste your time.

20 August 2024
Unprompted review
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Reply from clickasnap

Hi Sheikh

Thank you for sharing your feedback, and we are genuinely sorry to hear that you feel this way. We want to assure you that ClickASnap is not a scam. We take our responsibilities seriously, especially when it comes to protecting the integrity of our platform and the community’s experience.

In some cases, payment requests may be declined, or accounts may be banned if our Terms and Conditions or Paid Per View policy have been breached. These measures are in place to maintain a fair and trustworthy environment for all our members.

We value your concerns and want to assist you in resolving any issues. Please provide us with the necessary details as requested so that a member of our support team can reach out to you directly. We are here to help and ensure that your experience with us is a positive one.

Kind regards

Katy Customer Liaisons

Rated 1 out of 5 stars

Totally Scam

I had purchase pro membership in my 3 accounts in total. Everytime I made the payment request, they banned my id. When I contact with them, they said that the action was mistake. But they ceased my membership and also not refunded my money. They are doing scam and behave like they are not doing anything. Here I don't mention my account details and they are replying that I had violated their rules and I am no longer interested. How funny scammer.

20 August 2024
Unprompted review
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Reply from clickasnap

Hi AR,

We're sorry to hear about your frustration, but we'd like to clarify the situation. Your three accounts were banned due to violations of our terms of service, specifically for attempting to manipulate the system and exploit the pay-per-view benefit. We received many reports of your account and its activity from members of the community and as this is a serious breach that resulted in the bans on your accounts.

Our support team reached out to you to discuss this matter further, but your last response was, "no longer interested," which made it difficult for us to continue the conversation. We're still open to resolving any issues related to your memberships, and we encourage you to get back in touch if you would like to discuss this further.

Kind regards

Katy

Customer Care Team

Rated 3 out of 5 stars

Not Much Reward for Quality Images

I am new to the ClickASnap community and there are some things I like about the site, but it could be so much more. I like that the concept is very different in terms of most photo sites but from what I see the site has very little incentive to award quality. Yes, a quality photo might get more views but since those payouts are so minimal it is not enough incentive. Because there is no favoring of superior images the feed “Explore” even though broken into categories is a photo feed of many poor to marginal images that must be combed through to find the good ones. It seems to reward quantity of posted images rather than quality. I think there needs to be some algorithm to separate out the quality images that are well received. This would make ClickASnap a more interesting site to look at while giving positive feedback to the worthy images.

18 August 2024
Unprompted review
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Reply from clickasnap

Hi Jon,

Thank you for sharing your feedback with us and for being a part of the ClickASnap community! We’re on a mission to encourage and showcase high-quality imagery on our platform, and we truly value the insight you've provided.

We understand your concerns about the balance between quality and quantity in our feeds. Our goal is to create a space where both seasoned photographers and enthusiastic amateurs can share their work, learn, and grow together. We believe that by fostering a community that is inclusive, we can help emerging photographers improve and find their style, while also giving more visibility to outstanding images.

We’re committed to making ClickASnap a more engaging and rewarding experience for all our users, and your feedback plays a crucial role in that process.

Thank you again for your thoughtful review, and we hope you continue to enjoy being part of our community.

Kind regards

Katy Customer liaisons

Rated 1 out of 5 stars

Terrible company policy

Terrible! Do not sign up for this. If you sign up they will automatically charge you and then if you happen to forget about canceling and the next year when they charge you again, they will not refund your money even if you advise them 1 day after they charged your account. I have never had a company do that before, ever!

18 August 2024
Unprompted review
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Reply from clickasnap

Hi Sharon,

Thank you for reaching out. We’re sorry to hear that you forgot to cancel your subscription. As with many companies, our subscriptions are purchased on an auto-renewal basis, and we do not offer refunds for late cancellations. This is clearly stated in our refund policy and terms of service, which you agreed to at the time of purchase.

That said, we understand that these things can happen. If you could please provide the requested information, we’ll have a member of our team reach out to you as soon as possible to discuss this further.

Kind regards

Katy Customer Liaisons

Rated 4 out of 5 stars

Your Shop Start Up Issues

I caused issues while setting up my Shop. So I had to seek out help via email instead of faq’s. Back and forth emails like talking to a robot. I was forced to get pushy to actually work with a human. Emails were signed off by “Alice” giving me hope this was an actual person. But many times it was a robot script. Alice started to write like a person talking to me, then I was getting somewhere. Results, she said my shop was now deleted so I can start over again in about a week. I haven’t tried yet because it hasn’t been a week yet. Hopefully I’ll be able to get my Shop running smoothly. Thanks for Alice’s help.

25 July 2024
Unprompted review
Rated 1 out of 5 stars

Review made based on the commercials…

Review made based on the commercials from your affiliate @Nigel Lavers about earning 0.25$ pr view of your photos with a free account.

But as seen in the reviews here on Trustpilot that's not the whole Truth.

Many here claim that they don't get what was promised and that it's not free to sign up an account.

No, you have to sign a premium account to get the high output which is a massive misleading information.

Could you please explain that?

5 August 2024
Unprompted review
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Reply from clickasnap

Hi Lasse,

Thank you for your feedback. We would like to clarify that the individual you mentioned, is not an affiliate of ClickASnap, and we have no record of this name associated with our platform. We apologise for any misinformation you may have received from someone falsely claiming to represent ClickASnap.

It is indeed free to sign up for an account on ClickASnap, where you can upload your images and become part of our community. However, some features, such as the paid-per-view benefit, are exclusive to paid membership holders. We strive to provide clear and transparent information regarding our membership tiers and the benefits associated with each.

For detailed information about our memberships and their respective features, please visit our website here https://www.clickasnap.com/explore If you have any further questions or need additional guidance, we encourage you to contact our support team at support@clickasnap.com, who will be more than happy to assist you.

Kind regards

Katy Customer liaisons

Rated 1 out of 5 stars

Totally Scam.

Totally Scam.
They declined my payment for no reason, they are not responding on my tickets on Email, i made a case in the court because they steal the subscription cost

25 July 2024
Unprompted review
clickasnap logo

Reply from clickasnap

Dear Hussein.

Thank you for your feedback, we're sorry to hear your withdrawal request was declined. As per our Terms of Service and Paid Per View policy, which you agree to adhere to upon account creation, each payment request is subject to review to ensure all aspects of the terms and conditions and Paid Per View policy have been followed. In cases where there is a breach, such as fraudulent views or stolen imagery, we are unable to approve payment requests. Protecting the Paid Per View benefit from exploitation is paramount to us to ensure it remains available to genuine users of the platform. In extreme cases of breaches, and as per our policies, we will ban accounts.

Please provide the requested information so that I can have a member of the support team reach out to you to explain why your payment request was declined and offer the necessary support for your account.

Kind regards

Katy Customer Liaisons

Rated 1 out of 5 stars

Signed up today after seeing an ad

Signed up today after seeing an ad. Glad I scouted around a bit before actually paying for an account. No where could I find a means of deleting my account or, if I had signed up for a paid account, could I see any means of changing my subscription level. I also had a look at the app and it appears signing up for a paid account through the app is far more expensive than signing up via the website. Also, be warned, when you click the ‘take me to payment’ button it actually instantly tries to take payment from you. All in all, pretty garbage and i would avoid

25 July 2024
Unprompted review
Rated 2 out of 5 stars

Not worthy

I’ve tried this site/app, influenced by the many ads I’ve seen and they’re basically false. One of the first things you see while browsing on their homepage is the fact that you’ll get paid 0.40cents per view and all you have to do is simply sign up and start uploading. All good right? Well from the 9th of July they removed the possibility for free accounts to earn from uploads, saying that in order to earn per view, you need to subscribe to one of their plans. Nothing too shocking, even if in contrast with what’s reported in their ads. The cost of the most basic plan is not even that high (like 20$ per year), but the disturbing thing is the fact that even subscribing to the most expensive plan, you’ll only be able to earn 0.09 cents per views. So while in their ads, you’ll only need about 38 views to earn 15$, in reality you need at least 200.

21 July 2024
Unprompted review

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