Clockwork Removals and Storage - South London Reviews 

151
TrustScore 4.5 out of 5

4.7

Unit 6, Merton Industrial Park, Lee Road, SW19 3HX London, GB


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Rated 5 out of 5 stars

Fabulous service from Clockwork Removals South London when we recently moved from Surrey to Kent. Gary, Tony and Max were very professional and also friendly too. Given that house moving is stressf... See more

Company replied

Rated 5 out of 5 stars

I moved house recently with Clockwork and they were great from start to finish. James and Chelsea were super clear and helpful during the booking process and kept in regular contact leading up to and... See more

Company replied

Rated 5 out of 5 stars

Amazing service! Our crew was incredibly helpful and supportive, they handled our stuff carefully and helped us massively during our move. I could not be happier with the service provided. On early... See more

Company replied

Rated 5 out of 5 stars

Our experience with Clockwork was professional and smooth. Josh helpfully priced up the quote and we couldn’t have asked for 2 better removal men on the day of the move. Peter and Ryan were fantasti... See more

Company replied


Company details

  1. #20 of 36 best companies in Removals Service
  2. #23 of 38 best companies in Removals company
  3. #38 of 58 best companies in Storage facility

Written by the company

Clockwork Removals provides industry accredited and fully insured removals, storage and packing services throughout South London for individuals, families and businesses. We have a network of branches across the UK as well as an international service centre to help our customers relocate across the world with minimum difficulty. At Clockwork our highly trained teams also offer expert removal services for specialist household and business removals.

Written by the company

Experience and Expertise
With over 25 years experience we know that the key to delivering an excellent service is to ensure our staff are trained and experienced in their work. That is why we play an active role in the shaping of the industry and are a member of the British Association of Removers (BAR) as well as their Overseas and Commercial Moving Groups. Our international service centre based in Glasgow is a member of the FIDI Global Alliance, a global network of trusted international movers.
Our Services
Moving home can be a stressful time for many and so it’s important to find a removals company who can offer you a seamless service. As well as household removals we provide full packing and wrapping services, long and short term storage and our highly trained teams also offer expert removal services for specialist household and high value items. Our international service centre has relocation, storage and export packing services throughout the world and our commercial teams plan and execute business moves of all sizes including IT and specialist relocation.

Contact info

  • Unit 6, Merton Industrial Park, Lee Road, SW19 3HX, London, United Kingdom

  • 020 8946 6340
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Award Winning Service | 25 Years Experience | Industry Accredited

4.7

Excellent

TrustScore 4.5 out of 5

151 reviews

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4.7

All reviews

(151)

224 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to recommend this removals company…

Easy to recommend this removals company Professional service throughout from quote to packing to removals.

13 January 2021
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Reply from Clockwork Removals and Storage - South London

Thanks for the great review.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Very helpful consultation beforehand, and then amazingly fast and efficient service on the day. Took so much stress away from us knowing we were in safe hands. Would highly recommend!

12 November 2020
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Reply from Clockwork Removals and Storage - South London

Great to hear we helped make move day less stressful for you.

Rated 5 out of 5 stars

Had a really good experience with…

Had a really good experience with Clockwork Removals on my recent move from London to Edinburgh. Very smooth service with nothing broken and logistics worked perfectly. The removal team were also very professional in London and Edinburgh. Would definitely use again.

12 November 2020
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Reply from Clockwork Removals and Storage - South London

Great to hear you would use us again - thank you!

Rated 5 out of 5 stars

The size and location of the removal…

The size and location of the removal included at least 2,000 books from a first floor flat in the London congestion zone with hardly a single yellow line in sight.
I needn’t have worried Clockwork dealt with all the problems efficiently and with good humour from planning the move to executing it on the day. The office staff were friendly and supportive. The men were amazing. I think there were eight of them to remove the contents of a huge flat. They got the job done in record time and were friendly and polite.
Thank you so much Clockwork I will certainly recommend you to anyone looking for the best removal company.

8 October 2020
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Reply from Clockwork Removals and Storage - South London

Thanks so much for taking the time to leave such a lovely review -we really appreciate it.

Rated 5 out of 5 stars

Very professional.

Very professional.
The team did a really great job. The team of movers was very professional, efficient and friendly (and unexpectedly good with kids)
The administrative team assisted me all along, they answered all my questions very quickly but with a lot of patience and precision. They made the whole process much less stressful for me. I will recommend them with no hesitation.

1 October 2020
Unprompted review
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Reply from Clockwork Removals and Storage - South London

Thanks so much for the lovely review and recommendation. It is great to hear we helped make the day less stressful for you. Best wishes in your new home.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Prompt, friendly and careful. Couldn't recommend them more

18 September 2020
Unprompted review
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Reply from Clockwork Removals and Storage - South London

Thanks so much for the review and kind recommendation.

Rated 2 out of 5 stars

Not a great service

Only one person showed up, late, and we had to help the other end unload, not what we paid for or expected.

17 September 2020
Unprompted review
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Reply from Clockwork Removals and Storage - South London

At Clockwork we welcome all feedback so thanks for getting in touch. As this was a very small move which did not include any large furniture it only required one crew member. This would have been made clear in the booking confirmation. We do apologise if you feel we fell short of the high standards we set ourselves.

Rated 5 out of 5 stars

Excellent work from the team

Excellent work from the team. All the staff were very polite and professional, and very clear on the process and the costs.

Removal team were hard working and diligent, no complaints at all.

14 September 2020
Unprompted review
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Reply from Clockwork Removals and Storage - South London

Great to hear - we pride ourselves on our polite and professional crews. Many thanks for the review.

Rated 5 out of 5 stars

Amazing!

Great guys did an amazing job, nothing was too much for them. Very professional and take all the stress out of moving.

11 September 2020
Unprompted review
Clockwork Removals and Storage - South London logo

Reply from Clockwork Removals and Storage - South London

We are really pleased we took the stress out of your move. Thanks for the review.

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