Clove Technology Reviews 

424
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers had a great experience with this company. Customers frequently praise the fast delivery times and careful packaging, noting that orders always arrive safely and promptly across various international locations. Consumers are also very happy with the competitive pricing and the exceptional condition of their refurbished devices, which consistently look and function like brand new items. Some reviewers were not happy with order fulfillment and inventory management, mentioning unexpected price adjustments or sudden cancellations right after completing their purchase. A few individuals additionally experienced delivery carrier difficulties or received products with unexpected cosmetic damage instead of the described pristine condition.

What people talk about most

Product

People report positive experiences with product, noting that devices arrive promptly and exactly as... See more

Delivery service

Users describe positive interactions with delivery_service, noting swift, fast, and prompt shipping times.... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with devices arriving in excellent... See more

Price

Consumers find price to be a major positive aspect of their purchasing experience. Reviewers frequently... See more

Order

Customers had ambiguous experiences with order processes, showing a mix of satisfaction and frustration. On... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Happy with phone received seems to b working fine so far Not happy with my old phone sent to you with quoted price been changed once you had it and i didnt ecrpt the new price and asking me to pay £... See more

Company replied

Rated 4 out of 5 stars

Made an order from Canada, and the process was painless amd easy, with good tracking through Shopify's Shop service (though well, it's Shopify). Docking 1 star cause I was rather confused and couldn't... See more

Rated 4 out of 5 stars

Everything was great except for delivery charges. It could have gone with Royal Mail - it was just put through my letterbox anyway - a lot cheaper. The dongle itself is great, happy with it!

Company replied

Rated 5 out of 5 stars

Was a little wary since some reviews said orders tended to get cancelled, but mine went through fine. Good price, quick delivery and happy with the condition of my refurbished phone. I went for "good"... See more


Company details

  1. #39 of 49 best companies in Mobile Phone Accessory Shop

Written by the company

A UK based specialist of smartphones and associated mobile technology, including, tablets, connected home equipment and dash cams. Established in 1992, Clove technology has a strong presence in the mobile space and are recognised partners and resellers with many of the leading brands including Samsung, Motorola, Sony, HTC, BlackBerry and many more.


Contact info

3.9

Great

TrustScore 4 out of 5

424 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 61% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(424)

96 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't honour purchases and potential dodgy tactics

They list an item with a large "In Stock" checkmark, take your money, then email you the next day cancelling as "out of stock".

Considering this is on an SSD, which apparently are going up in price everywhere due to shortages and people are reselling for stupid amounts, I'm not sure I particularly trust that.

I recommend avoiding, esp. if you want reliability in what you are paying for to not get cancelled out of the blue.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Good

Was a little wary since some reviews said orders tended to get cancelled, but mine went through fine. Good price, quick delivery and happy with the condition of my refurbished phone. I went for "good", a few small scratches, nothing really noticeable.

3 December 2025
Rated 1 out of 5 stars

DO!! NOT!!! USE!!! SCAM!!!

DO!!! NOT!!! USE!!!
Shocking.
Should have just looked at the reviews.
I bought 2 iPads, they arrived and in fantastic condition. Little did I know I had been scammed and the iPad just died. Took it to Cambridge Apple Store and they said it’s beyond repairing at this point and the logic board is damaged. Not something a 5 year old can do. 15 months I have had this, only been turned on for less than 12 as it was a Christmas gift. They have just ignored my email. I will be going through every option I can to get this company stopped. Apple are saying this isn’t the first time they have been left to deal with there scams. Awful service. This should never ever of been given out to a paying customer. I am gutted.

15 December 2025
Unprompted review
Rated 1 out of 5 stars

Spam emails

Not sure why they are spamming me with christmas shopping ads. But they are. Asked them to stop, complete radio silence as they send more and more.

Unserious marketting suggest unserious company.

12 December 2025
Unprompted review
Rated 1 out of 5 stars

I never purchased anything but they…

I never purchased anything but they opted to spam me with ad emails even after I contacted them to stop.
If not a scam company then at least they do not care about their users or preferences. Unsolicited spam ads is Not a good look and should be Shamed.

5 December 2025
Unprompted review
Rated 4 out of 5 stars

Painless

Made an order from Canada, and the process was painless amd easy, with good tracking through Shopify's Shop service (though well, it's Shopify). Docking 1 star cause I was rather confused and couldn't really find what would constitute a receipt, so Shop's Order Summary would have to do.

17 November 2025
Rated 5 out of 5 stars

Purchased a Fairphone 6, Clove was great to deal with!

Purchased a Fairphone 6 to be shipped to Canada. Company was great to deal with - good communication, provided accurate tracking information, and information on shipping internationally. Fast Delivery. Deal with this company with confidence. (and phone works great in Canada!)

10 November 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look