Clove Technology Reviews 

424
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers had a great experience with this company. Customers frequently praise the fast delivery times and careful packaging, noting that orders always arrive safely and promptly across various international locations. Consumers are also very happy with the competitive pricing and the exceptional condition of their refurbished devices, which consistently look and function like brand new items. Some reviewers were not happy with order fulfillment and inventory management, mentioning unexpected price adjustments or sudden cancellations right after completing their purchase. A few individuals additionally experienced delivery carrier difficulties or received products with unexpected cosmetic damage instead of the described pristine condition.

What people talk about most

Product

People report positive experiences with product, noting that devices arrive promptly and exactly as... See more

Delivery service

Users describe positive interactions with delivery_service, noting swift, fast, and prompt shipping times.... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with devices arriving in excellent... See more

Price

Consumers find price to be a major positive aspect of their purchasing experience. Reviewers frequently... See more

Order

Customers had ambiguous experiences with order processes, showing a mix of satisfaction and frustration. On... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Happy with phone received seems to b working fine so far Not happy with my old phone sent to you with quoted price been changed once you had it and i didnt ecrpt the new price and asking me to pay £... See more

Company replied

Rated 4 out of 5 stars

Made an order from Canada, and the process was painless amd easy, with good tracking through Shopify's Shop service (though well, it's Shopify). Docking 1 star cause I was rather confused and couldn't... See more

Rated 4 out of 5 stars

Everything was great except for delivery charges. It could have gone with Royal Mail - it was just put through my letterbox anyway - a lot cheaper. The dongle itself is great, happy with it!

Company replied

Rated 5 out of 5 stars

Was a little wary since some reviews said orders tended to get cancelled, but mine went through fine. Good price, quick delivery and happy with the condition of my refurbished phone. I went for "good"... See more


Company details

  1. #39 of 49 best companies in Mobile Phone Accessory Shop

Written by the company

A UK based specialist of smartphones and associated mobile technology, including, tablets, connected home equipment and dash cams. Established in 1992, Clove technology has a strong presence in the mobile space and are recognised partners and resellers with many of the leading brands including Samsung, Motorola, Sony, HTC, BlackBerry and many more.


Contact info

3.9

Great

TrustScore 4 out of 5

424 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 61% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(424)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Refused to refund shipping for a faulty phone.

They sent a phone which in a few days developed condensation in the front and rear camera modules. When explained to them and the phone returned they said the phone wasn’t faulty and thus wouldn’t also return the postage cost.
The phone sold as “good” had clearly been dropped and had pretty significant damage on the outer metal. In fairness, their description page is pretty clear that “good” can actually mean pretty battered.

31 October 2025
Unprompted review
Rated 1 out of 5 stars

scammers

purchased galaxy fold after a few months center screen split after many talks with amazon clove sent me emale with code for label to open for label must put in amason password what a scam dont buy from scammers like clove

23 October 2025
Unprompted review
Rated 5 out of 5 stars

As described

Ordered a refurb pristine Pixel 9 pro xl and as described it arrived pristine without so much as a scratch or fingerprint

6 October 2025
Rated 5 out of 5 stars

Prompt shipping, securely packed 5stars

I ordered my Fairphone 6 on the 30th September, selected DHL+ Insurance shipping. On the 3rd October I recieved my phone. It was securely packed in a phone bubble wrap container. The phone worked as promised and shipping was prompt. I am very satisfied ordering from Clove Technology and I will be a returning customer in the future.

1 October 2025
Rated 1 out of 5 stars

Ignoring Consumer Rights Act obligations

I bought some Fairphone products about a year ago. There were no issues with dispatch and delivery. However, the Fairbuds XL headphones developed a fault about 13 months later. Clove says they are "out of warranty". So far, they are simply ignoring emails about their Consumer Rights Act obligations to sell products that are of satisfactory quality and last a reasonable length of time. For quality headphones, this is two to four years.

16 September 2025
Unprompted review
Rated 1 out of 5 stars

Selling things they don't have in stock and lying

Tried to buy a refurbished device through Ebay that it said was in stock. The day after they cancelled the order stating that the reason was because "Issue with buyer's delivery address" this is a lie, there is no issue. It's a correct address and has been for 29 years. I suspect they are had a stock issue and decided to lie about the reason for cancelling. I tried to communicate with them about the cancelation reason via Ebay messenger and they ignored me

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Xxx x

Website straightforward and easy to navigate, ordering was simple and efficient, and delivery was extremely timely.

3 September 2025
Rated 5 out of 5 stars

Very impressed

Very impressed. Cheapest I could find on the market. Got a pixel 7 after my screen smashed and a repair would have cost more than a new one.
Got 'fair condition' and it came running 100 percent. Slight scratch on screen that I've now forgotten about.
Delivered next day, on big bubble wrap.
Hopefully won't have to buy from here again soon, but glad I've found this supplier in case I have a repeat mishap.

31 July 2025
Rated 5 out of 5 stars

All good, no complaints

Shipped fast, met all expectations, I just wish they'd stock Fairphone 6 parts but that could just be because it's new and they haven't distributed them yet.

29 July 2025

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