Coastal Cottages of Pembrokeshire Reviews 

1,749
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 349 reviews, reviewers overwhelmingly had a great experience with this company. Customers deeply appreciate the simple booking process and find the official online website extremely easy to navigate when planning their upcoming holidays. People frequently praise the fantastic coastal locations and describe the available accommodations as exceptionally comfortable, well-equipped, and beautifully situated in truly wonderful surroundings. Some reviewers were not happy with maintenance issues, noting that certain properties required a thorough deep clean, minor repairs, or a total refurbishment. Consumers also noted occasional difficulties regarding missing essential amenities, unexpected parking challenges, or incorrect property descriptions experienced during their relaxing holiday stay.

What people talk about most

Booking process

Reviewers highlight positive aspects of booking_process, frequently describing the online reservation system... See more

Location

Customers had positive experiences with location, highlighting the peaceful surroundings and beautiful... See more

Facilities

Reviewers mention ambiguous feedback about facilities, with many consumers praising the comfortable beds,... See more

Website

Consumers find website to be positive, highlighting smooth online booking and very easy navigation. Reviewers... See more

Service

Users describe positive interactions with service, highlighting quick responses and attentive staff who are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The house had all the amenities you need for a weeks stay. The place was very clean, comfortable beds, great shower and a large bath in the main bathroom. The chairs on the rear patio are a bit uncomf... See more

Rated 5 out of 5 stars

I have used Coastal Cottages a few times and they are most helpful and excellent customer service. The accommodation was exactly as described and had everything needed for a wonderful break. The... See more

Rated 5 out of 5 stars

Had a lovely New Year break in Cherry Tree House! Lovely accommodation - perfect for exploring St David’s and the surrounding area. Very comfortable, spacious property with off road parking and a love... See more

Rated 5 out of 5 stars

Great selection of properties to rent. Booking was easy and I was kept informed at various stages before the start of the holiday. Lovely touch of free tickets to the Deer Park near Tenby, which we... See more



Company details

  1. #6 of 19 best companies in Self-Catering Accommodation
  2. #4 of 10 best companies in Cottage Rental
  3. #3 of 8 best companies in Holiday Apartment Rental
  4. #12 of 26 best companies in Holiday home letting agency

Written by the company

Coastal Cottages is your gateway to over 500 self-catering holiday cottages in Wales. Our beautiful holiday cottages are situated in Pembrokeshire, a location renowned for scenic views, stunning coastlines and plenty of things to see and do.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

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Replied to 91% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,749)

348 reviews in the last 12 months

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Rated 5 out of 5 stars

Repeat user

We've used Coastal Cottages for all our visits to Pembrokeshire and always enjoyed the properties we've chosen. The staff are quick and helpful in responding to queries or issues, though there have been few of the latter.

13 February 2026
Rated 5 out of 5 stars

Just lovely

Large, clean house, well equipped. Great views and proximity of bay. Coastal path either side of bay.

20 March 2026
Rated 5 out of 5 stars

Agos y mor cottage

We loved our holiday stay at Agos y mor cottage the first time we went there over 10 years ago. This is our third return to this cottage. It is in an idyllic location, so quiet and with a great view of the sea. It is clean and tidy and perfect for us.

21 March 2026
Rated 4 out of 5 stars

Nice cottage but let down by a few things

The cottage was nice, quaint and quirky. The position right by the beach was outstanding. We loved the view of the sea from the bedroom window. The beds were very, very comfortable and the duvets and pillows were of high quality.
The slight downside was the heating. It is heated by night storage heaters which had not been put on before we arrived so it was very cold and unwelcoming when we arrived. We were glad of the log fire which did get the living room reasonably warm once we got it going, but the kitchen/ dining room, bedrooms and bathrooms were very cold. On the following days the night storage heaters provided reasonable warmth during the day but by the evening they had given off most of their heat so the rooms got quite chilly. We certainly needed the log fire. We were there in March and at a particularly stormy time with a bitterly cold wind. Probably in the summer months this would not be such a problem.
It was made worse by the fact one night there was a power cut at 2:30am and the power was not restored until 4pm the following afternoon, so no heat in the storage heaters, no hot water, no way of cooking etc during this time. However I accept that is not the fault of the cottage owners.
I was slightly disappointed that there was no 'welcome pack' (milk tea/coffee etc) on arrival which is usual in most self catering cottages we have had, and which allows you to have a hot drink on arrival before going to get your shopping. This is a minor point but along with the cold it added to the unwelcoming feel when we first arrived. Also parts of the cottage could do with a good dusting!
Overall a nice cottage and we probably would stay there again but a few little things let it down.

3 February 2026
Rated 5 out of 5 stars

It's a third time we have booked with…

It's a third time we have booked with 'Coastal Cottages' very easy to book and we have phoned their office to enquire about our stays in the past and they were very good answering any concerns.

We are looking forward to our stay in Solva this time

3 April 2026

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