Excellent, straight forward experience. Callum was very good. Felt at ease with him, which makes a difference. Signed all the documents etc, and every step was clear. Really good to have someone c... See more
Collect a Case
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See what reviewers are saying
Robin was very helpful dealing with a very over compliant Metro Bank, where one half had no idea what the other half was doing 🤦♀️
Ken was amazing,No really he spent more time looking at the problems in the house in an hour than the council have in 5 years. Altogether an uplifting experience because now we have hope that somethin... See more
The gentleman that came was punctual and polite. He took pictures of the mould and damp, inside and outside of the building, and a long crack in the wall in one of the bedrooms. He operated quickly, a... See more
Company details
Information provided by various external sources
The UKs leading home visit agency. From a single document signing to a full property assessment and anything in between.
Contact info
King Edward House, SK10 1EE, Macclesfield, United Kingdom
- 01625 813380
- info@collectacase.com
- www.collectacase.com
People also looked at
Very polite told me who he was he then…
Very polite told me who he was he then explain to me that he would take photos of my property on his ipad explain to me bout paperwork he brought with him and I sign where I had to really lovely man
Easy and smooth sailing
A very good appointment..no complaints at all.
Appointment went very well..no complaints at all.
Thank you.
Yeah a very good
Yeah a very good, very nice visit from a very nice chap,he went through everything and explained as to what happens next so yeah, I'm very happy with the initial visit, so I will just have to wait and see now if this gets my housing association moving and get my damp and mould problem sorted because it's ruined alot of my personal stuff and its really not good for my already ill health, here's hoping, so thank you very much for all your help, kind regards, Pete.
Professional and polite was on the…
Professional and polite was on the ball with paper work went smoothly
The surveyor was amazing & knew his job…
The surveyor was amazing & knew his job well & was so helpful
Very pleased with how it all went today…
Very pleased with how it all went today and he was a lovely man
Lesley
The man was very good at his job took lots of photos and explain everything well
Went easily and very polite
Went easily and very polite. No questions needed to be answered as everything explained whilst inspection was happening.
5 stars service 🌟🌟🌟🌟🌟
The gentleman that came was really…
The gentleman that came was really helpful to make me feel relaxed and was explaining everything has he did it which I think was absolutely brilliant thanks
Quick and efficient
Good service
Great customer service
Having damp and mould
Turned up early they were quick and efficient, would recommend other people to use this service.
Was very professional and understood…
Was very professional and understood what issues we had.
The gentleman was very professional…
The gentleman was very professional explained everything clearly (as have any of the company representatives I have talked to ) he identified himself clearly and observed all safety measures regarding covid19 ..
Very nice man who came out
Very nice man who came out. Checked all the rooms and was really polite.
Professional
Obliging and knowledgeable. Graham carried out his job in a professional manner.
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