Collections Etc. Reviews 

21,456
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers had a great experience with this company. Customers consistently praise the fast delivery service, noting that orders always arrive very promptly and safely in well-protected packaging. People are also very satisfied with the wonderful quality of the items, finding them exceptionally beautiful, comfortable, and exactly as described on the website. However, some reviewers were not happy with all of their purchases, mentioning specific issues like receiving wrong items or products that completely failed to match their online expectations. These consumers also pointed out occasional frustrations regarding unexpected return shipping costs or experiencing frustrating delays with their pending deliveries.

What people talk about most

Product

Reviewers highlight positive aspects of product satisfaction, noting that items match online catalogs and... See more

Order

Clients share ambiguous opinions on order, with many reviewers praising the easy online checkout, reasonable... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that orders arrive quickly and often... See more

Price

Customers consistently note ambiguous experiences with price, as many consumers praise the reasonable costs,... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with items arriving in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

All went well but was a day later than expected delivery. Probably not your fault as much as too many holidays.

Rated 4 out of 5 stars

it was not delivered until about a week aftr it was said to be delivered. I spoke with one of your peaple and they had me order another one which I now will have to send back.

Rated 4 out of 5 stars

shopping online was convenient just one thing I had problem with was that I could not look for a specific item. I had to look thru all the pages to find what I was looking for. It slowed down the pr... See more

Rated 4 out of 5 stars

Really fast turn around. Can't remember date ordered as I catalog was dumped when order was received. Great service! Thanks!!


Company details

  1. Home Furniture Shop
  2. also in
  3. Homewares Shop

Information provided by various external sources

Visit Collections Etc. for a variety of home decor, housewares and outdoor/garden accessories. Shop a collection of unbeatable values!


Contact info

4.2

Great

TrustScore 4 out of 5

21k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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4.2

All reviews

(21,456)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Experience

Experience good as to ordering ease. Very happy with qualiaty of product but, unfortunately slipcovers were too small and had to return. Therefore, total experience incomplete and awaiting finalization.

20 August 2025
Unprompted review
Rated 4 out of 5 stars

Great!

Actually, received my order sooner than expected. All was in one piece and the order was just what I ordered and I was pleased.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

One of my items was defective (Reaper)…

One of my items was defective (Reaper) only one eye worked so I am waiting on my refund. I have purchased a lot of items over the years and this is the first problem I have had so I guess I was pretty lucky. I love the prices and the service you provide, this is a great company.

24 July 2025
Unprompted review
Rated 3 out of 5 stars

Couldn't cancel backorder

I've been doing business with collections etc for years used to love them but my last order was all messed up they forgot to send an item one item was on backorder I canceled it but they shipped it anyway without telling me and they charged me $23 for shipping which they advertise free shipping with 2 items ordered not true i won't be ordering from them anymore be careful what you order because you can't cancel anything they always tell you your order has already been processed

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Received order of religious throws…

Received order of religious throws which are used for bereavement ministry at my church. There use to be quilted ones available but not anymore. Collections is the only place where they are reasonably price. I hope they bring more selections back soon.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Products seem to be worthy of several years of display, easy ordering and getting the product safe and sound

15 July 2025
Unprompted review

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