ColorWow Reviews 

268
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, most reviewers were let down by their experience overall. Consumers frequently complained about expensive prices and poor quality, noting that the items left their hair dry, damaged, or brittle instead of improving it as promised. People also experienced deeply frustrating issues with completely unhelpful customer support when trying to resolve problems or ask for basic assistance. Some reviewers were happy with specific items like the curl cream or styling spray that actually worked wonderfully for their hair type. These customers found that certain treatments successfully left their hair feeling shiny, smooth, and full of very noticeable volume.

What people talk about most

Product

Customers had ambiguous experiences with product, noting mixed results ranging from salon-like outcomes to... See more

Quality

Reviewers highlight negative aspects of quality, expressing deep disappointment after paying high prices for... See more

Price

Clients share negative opinions on price, expressing widespread dissatisfaction and feeling that the items... See more

Value for money

Customers consistently note negative experiences with value for money, describing products as totally useless... See more

Customer service

Users describe negative interactions with customer service, noting that support staff ignore emails and fail... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Absolute joke of a company . I’ve e mailed several times and get the same generic e mail that makes no sense. Asking if I want a replacement sent. Be great to get something, anything that I’ve ordere... See more

Rated 1 out of 5 stars

I have used colour wow products for years and loved them so I was excited to try the new money laundering shampoo and conditioner which claims to leave hair with a glossy finish. I spent £56 and have... See more

Rated 1 out of 5 stars

I have been left withbthe most itchiest scalp imaginable , so bad i had to sit with ice packs on my head for days, I don't have a sensitive scalp or are usually allergic to anything , but this experie... See more

Rated 1 out of 5 stars

I ordered a few things from colour wow, the hairspray smells like a soiled baby nappy. Totally unusable, the smell is horrific. Using the xl spray and style on steroids caused so much breakage... See more


Company details

  1. Hair product shop
  2. Beauty product supplier

Information provided by various external sources

Get the best selling products for color-treated hair. Stop color from fading, cover roots, keep texture smooth and shiny, & prevent hair loss. Free shipping.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

268 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.5

All reviews

(268)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful!

Actually a ZERO I FEEL LIKE WE SHOULD ALL BAN Together AND SUE THIS COMPANY....I didn't read the reviews like I should have . This product ruined my hair. DO NOT USE THIS GARBAGE!

28 October 2025
Unprompted review
Rated 1 out of 5 stars

The color wow security shampoo is…

The color wow security shampoo is heavily marketed as being ‘residue free’ however after using it I have noticed lots of scalp build up despite rinsing accordingly as I always do, every time I scratch my head I’ve got gross build up under my nails. contacted customer services and sent me some rubbish about using it a different way such as applying it to dry hair, then after the 3rd email to them suddenly went quiet. And to top it off my negative review I left on their website is not showing

28 October 2025
Unprompted review
Rated 1 out of 5 stars

Useless product

Bought the anti-humidity Wow spray at Sephora on a recent trip to the US. Absolutely useless product and a complete waste of money. Makes hair limp and doesn't even stop frizz. Avoid.

12 October 2025
Unprompted review
Rated 1 out of 5 stars

The shampoo from color wow is really…

The shampoo from color wow is really bad , not only does not last for more than 2 days and you get a greasy hair, but also gives you an itchy scalp and dandruff on the first use . Thats a very overpriced product which does nothing, no sorry actually does something and this is to ruin your hair and scalp.
I highly DO NOT recommend the product to anyone

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Worst product I’ve ever bought!!

I bought this in June to try because of all the hype. I have wavy hair that tend to be dry if I don’t use any products. Firstly I thought it odd that I’m spraying a thin liquid and lots of it, the first time I tried it I thought I must have done something wrong because it totally made my hair drier with no nice curl or wave. Thought I’d give it another go a couple of weeks later and of course just the same outcome, why wouldn’t it be any better!! Tried again but now given up. It’s possibly the worst product I’ve ever used. Very expensive for a bottle of water.

30 June 2025
Unprompted review
Rated 1 out of 5 stars

Waste of money, doesn't deliver.

I bought 4 products direct from the website, because their video results looked amazing. The dream coat packaging felt and looked cheap which concerned me. I used one product per hair wash/ per week on one side of my head to test results. It either did nothing at all or made my hair dryer and frizzier on that side. Products used: one minute transformation styling cream, money mist, dream coat, style on steroids. Waste of money. Wish I'd checked trust pilot first. Won't be buying again. (What's funny is my sister said exactly the same, we didn't even know we were both trying their products, got same results) I'd say 1 star was generous as it's not like the product was cheap.

27 September 2025
Unprompted review
Rated 1 out of 5 stars

Wasteful

Three bottles of shampoo. Three separate boxes. Nested in cardboard. A square metre of bubble wrap. Enough waste to fill a bin bag. All for shampoo. Utterly senseless.

25 September 2025
Unprompted review
Rated 1 out of 5 stars

Unfortunately my order has been sent to…

Unfortunately my order has been sent to the wrong address as soon as I realised what had happened which was immediately I phoned customer service no. To rectify this 14 times I rang and left a message for this company to contact me & emails sent as well as the phone calls if this is the standard of their customer service it is appalling I would definitely not order anything from this company

20 August 2025
Unprompted review
Rated 1 out of 5 stars

£76 worth of goods not delivered

£76 worth of goods not delivered, but payment taken. On website there is no record of order, unable to contact customer services other than one response from someone called Abbi who said they would send another order, but have not. No one is responding now. This company is absolutely dreadful. Very quick to take payment, but do not deliver.

5 August 2025
Unprompted review
Rated 1 out of 5 stars

Doesn't do what it claims to do

Paid a lot of money for this product it doesn't work! Also arrived damaged and product has leaked all over ghe box it arrived in. Customer services non existent. Expensive product does not live up to its promise. Won't buy again.

1 August 2025
Unprompted review

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