ColorWow Reviews 

268
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, most reviewers were let down by their experience overall. Consumers frequently complained about expensive prices and poor quality, noting that the items left their hair dry, damaged, or brittle instead of improving it as promised. People also experienced deeply frustrating issues with completely unhelpful customer support when trying to resolve problems or ask for basic assistance. Some reviewers were happy with specific items like the curl cream or styling spray that actually worked wonderfully for their hair type. These customers found that certain treatments successfully left their hair feeling shiny, smooth, and full of very noticeable volume.

What people talk about most

Product

Customers had ambiguous experiences with product, noting mixed results ranging from salon-like outcomes to... See more

Quality

Reviewers highlight negative aspects of quality, expressing deep disappointment after paying high prices for... See more

Price

Clients share negative opinions on price, expressing widespread dissatisfaction and feeling that the items... See more

Value for money

Customers consistently note negative experiences with value for money, describing products as totally useless... See more

Customer service

Users describe negative interactions with customer service, noting that support staff ignore emails and fail... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Absolute joke of a company . I’ve e mailed several times and get the same generic e mail that makes no sense. Asking if I want a replacement sent. Be great to get something, anything that I’ve ordere... See more

Rated 1 out of 5 stars

I have used colour wow products for years and loved them so I was excited to try the new money laundering shampoo and conditioner which claims to leave hair with a glossy finish. I spent £56 and have... See more

Rated 1 out of 5 stars

I have been left withbthe most itchiest scalp imaginable , so bad i had to sit with ice packs on my head for days, I don't have a sensitive scalp or are usually allergic to anything , but this experie... See more

Rated 1 out of 5 stars

I ordered a few things from colour wow, the hairspray smells like a soiled baby nappy. Totally unusable, the smell is horrific. Using the xl spray and style on steroids caused so much breakage... See more


Company details

  1. Hair product shop
  2. Beauty product supplier

Information provided by various external sources

Get the best selling products for color-treated hair. Stop color from fading, cover roots, keep texture smooth and shiny, & prevent hair loss. Free shipping.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

268 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.5

All reviews

(268)

48 reviews in the last 12 months

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Rated 1 out of 5 stars

not wow !! …

after seeing all post on various social media platforms i thought i would give it a go however i must say i was very disappointed my hair after washing and using the products to blow dry my hair felt very heavy and flat i feel i have wasted a lot of money for a product i thought would give my hair bounce and shine …

19 July 2025
Unprompted review
Rated 2 out of 5 stars

Left me with dry hair

I usually have lovely soft, silky hair. Switched to ColourWow after seeing the hype/ads. My hair started to get drier and drier until it didn’t even look nice after a blow dry. I’ve now thrown the products out and replaced with another brand that is actually putting the moisture back into my hair. Wouldn’t touch these products again, I’ve never had dry hair until using these.

18 July 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Evri did not deliver my products told the box was too badly damaged and connect with sender. That’s where it all went wrong - two weeks later, three emails, 5 messages left on call line - no refund and no products. Really poor customer service and I am currently out of pocket with no products - be very careful using this website as if it goes wrong you will be left hanging!

8 July 2025
Unprompted review
Rated 1 out of 5 stars

I have spent a lot of money on various…

I have spent a lot of money on various Wow products, all of which have been a complete waste of money and a load of old rubbish, particularly the Wow Speed Dry which left my hair dry, completely unmanageable and looking like Worzel Gummidge!
DO NOT WASTE YOUR MONEY ON THIS RUBBISH! DREADFUL PRODUCTS!

30 June 2025
Unprompted review
Rated 1 out of 5 stars

DON’T WASTE YOUR MONEY

Bought WOW carb infused leave in thickening treatment. Left my hair limp and frizzy. No added volume at all. Tried the Coconut infused leave in smoothing Treatment again not only no result another bad result my normally healthy shiny hair like dry straw. A load of cheap crappy products. The ads are obviously filtered or doctored. Complete waste of money and they’re that cheap they actually ruin your hair.

22 June 2025
Unprompted review
Rated 1 out of 5 stars

Very poor outcome

I have natural white hair. I get occasional yellow streaks from pollution in the air. I bought Wow Dream Filter! It made no difference to the yellow and left my usually glossy hair dull and lifeless. I’ve tried it twice with same results. I was using L’Oréal Touch of Pearl about one a month which was fantastic but they have discontinued it. £7.99 as opposed to £40!
It’s going to take sometime to recover!
I’m not even bothering to return as I have seen the return reviews.

11 June 2025
Unprompted review
Rated 2 out of 5 stars

Colorwow dream filther

Ordered Colorwow dream filter as my grey is getting yellow strikes, I have know used it twice and it has not done a thing, It is a lot of money for it to do nothing, will not be purchasing any more of there products. Very disappointed.

10 June 2025
Unprompted review
Rated 1 out of 5 stars

I bought the Dream coat humidity spray

I bought the Dream coat humidity spray. I have returned from my holiday in Thailand where I had the worst hair. I blow dried and straightened my hair within 5 minutes of being outside my hair was full of frizz.
This does not do what it says it does. False lse advertisements.

6 June 2025
Unprompted review
Rated 1 out of 5 stars

colour wow order not delivered by Evri

My colour wow order wasn’t delivered. Emailed customer services over a week ago to let them know that Evri hadn’t safely delivered to my address…still not had a response from them. They clearly don’t care. Definitely can’t recommend as haven’t received!!

28 May 2025
Unprompted review
Rated 1 out of 5 stars

Order not delivered and now I’m being made to wait another 30 days while Colour Wow have my money

My order was dumped outside by Evri and disappeared. Colour Wow have now said I need to wait 30 days for them to open a case with Evri. They are responsible for the parcel being delivered to be properly but not I’m being inconvenienced by them instead. This is really poor customer service. They should honour my order and sort the delivery issues out at their end.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

This is all new to me

I am new to doing anything with my greying black curly hair. I discovered “ low lites” at 68 yrs old. I grey around my face….. inbetween trim and low lites I discovered a “touch up “ option. Tried WOW and it’s perfect for my minimal needs. Easy, takes a second and it’s just all I need.

30 March 2025
Unprompted review
Rated 1 out of 5 stars

I ve purchased 2 x products and both…

I ve purchased 2 x products and both are rubbish. The root touch up.. this is nothing like the adverts and it did nothing for my hair I have blonde hair and was like putting eye shadow on my roots rubbish! Then purchased the mouse that’s meant to give you all this volume… have had more volume from a nights sleep. Won’t use again.. rubbish avoid!

14 March 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing and Overpriced.

Disappointing and Overpriced.

I got sucked in by all the facebook Ads, but honestly, it’s a total letdown. The products feel cheap, nothing special at all, and definitely not worth the ridiculous price tag. The packaging looks fancy, but the actual formulas? Meh. Didn’t do anything magical for my hair—if anything. The style on steroids is essentially a terrible hairspray that not only failed to hold my style, but made it sticky.

Also, their marketing is SO misleading. They make it seem like their products will transform your hair into some kind of silky dream, but in reality, it’s just overpriced, overhyped rubbish. Save your money and buy something that actually works.

Wouldn’t recommend it to anyone. 1/5.

16 March 2025
Unprompted review
Rated 1 out of 5 stars

color wow shampoo avoid

color wow shampoo ; hair shedding like crazy and it was the only new thing i introduced. stopped using it and hair stopped falling out. what on earth is in their products?

4 March 2025
Unprompted review

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