Really brilliant service. My second pair of magnifier glasses from Compass Point (first pair still great, I just wanted a spare set) - and prob about my 5th item of o-kit from them. You always get gre... See more
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Compass Point went above and beyond in finding a spare part for my Vapro glasses. They were able to locate in old stock and posted out to me for no fee. Wonderful service. I don't usually write rev... See more
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Bought the women's Craft Move rain jacket in the sale. It has no zippered back pocket mentioned in the features.
Company replied
Received my order and had a query over the fitting. My query was responded to immediately. They liaised with the manufacturer and arranged replacement parts, with great communication throughout. Be... See more
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Company details
Written by the company
Welcome to Compass Point, the UK’s #1 orienteering specialist and largest online orienteering equipment shop. Established in 1991, we have spent over three decades serving the competitive orienteering, fell running, and adventure racing communities across the UK. Run entirely by active competitors, our team has first-hand, elite-level experience in the sport. We live by a simple rule: if we wouldn't personally race in it, we don't stock it. This ensures every piece of gear we offer—from high-precision thumb and wrist compasses to snag-resistant technical O-tops and metal-studded trail running shoes—is hand-picked for durability, speed, and accuracy on rugged terrain. We stock the industry’s leading outdoor brands, catering to everyone from beginners seeking educational school starter kits to professional athletes demanding peak-performance equipment. Beyond our extensive online shop, we also provide a custom teamwear printing service for sports clubs, schools, and universities. As a dedicated part of the community, you will find our mobile shop pitching up at major orienteering events nationwide every weekend. Whether you are shopping online or visiting us mid-race for last-minute essentials and expert guidance, we are always here to help you navigate smarter and run faster.
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4.6
Excellent
34 reviews
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5 stars
Fast shipping, extremely transparent delivery, very good product at the "cannot find any better" price.
16 July 2026
Reply from Compass Point
Thank you very much for your fantastic 5-star review, Aleksandr.
We're delighted to hear that you were pleased with the fast shipping, clear delivery updates and the quality of your purchase. It's especially rewarding to know that you found great value as well.
At Compass Point, we work hard to offer quality outdoor and orienteering equipment, competitive prices and reliable service from the moment an order is placed until it arrives with our customers.
Thank you for taking the time to share your experience. We really appreciate your support and look forward to helping you again in the future.
Best regards,
Compass Point Team
Excellent experience where the staff…
Excellent experience where the staff went out of their way to help me get what I needed, would absolutely recommend!
6 July 2026
Reply from Compass Point
Thank you so much for your fantastic 5-star review.
It really means a lot to our team to hear that you felt well looked after and that we were able to help you find exactly what you needed. Taking the time to understand our customers and offer honest advice is an important part of what we do at Compass Point.
Thank you for your recommendation and for choosing to shop with us. We truly appreciate your support and hope to help you again in the future.
Best wishes,
Compass Point Team
Reply from Compass Point
Thank you for your 5-star review.
We're so pleased to hear that you found exactly what you needed and that your order reached you quickly. Knowing that our products, service and delivery have met your expectations means a great deal to our small team at Compass Point.
We hope you enjoy your new VJ Bold shoes, and thank you for taking the time to share your experience.
Best wishes,
Compass Point Team
Great helpful service
Great helpful service when looking to buy gift certificates for our juniors.
3 June 2026
Reply from Compass Point
Thank you very much for your kind review, Beatrice.
It was a pleasure helping you choose the right gift certificates, and we're delighted that you found the service helpful. At Compass Point, we always aim to make it easy for clubs, families and individuals to find the right products or gifts for every level of orienteering.
We really appreciate you taking the time to share your experience, and we hope the juniors enjoy choosing their new kit.
Best wishes,
Compass Point Team
Reply from Compass Point
Thank you for your fantastic 5-star review, James.
We're delighted to hear that your order arrived quickly, everything was exactly as expected, and that the small free gift was appreciated too.
At Compass Point, we take great care to ensure orders are packed accurately and dispatched promptly, so it's always rewarding to hear when customers notice the effort that goes into providing a reliable service.
Thank you for choosing Compass Point and for taking the time to share your experience. We hope to be able to help with your outdoor and orienteering equipment needs again in the future.
Best regards,
Compass Point Team
Really brilliant service
Really brilliant service. My second pair of magnifier glasses from Compass Point (first pair still great, I just wanted a spare set) - and prob about my 5th item of o-kit from them. You always get great friendly, fast service from the team, I wholeheartedly recommend them - so much nicer than Amazon or Temu 😀
7 May 2026
Unprompted review
Reply from Compass Point
We're delighted to hear that you're enjoying your magnifier glasses and that you've continued to choose Compass Point for your orienteering equipment over the years. It means a great deal to us that you've returned for multiple purchases and have found our service friendly, helpful and efficient each time.
Thank you for your recommendation and for supporting an independent specialist retailer. We truly appreciate your continued trust and look forward to helping with your future outdoor and orienteering adventures.
Best regards,
Compass Point Team
Reply from Compass Point
Thank you for taking the time to leave us a 5-star review, Vytautas.
We're delighted to hear that everything was on point and that you loved your experience with Compass Point. Providing reliable service, quality outdoor and orienteering equipment, and helpful support to our customers is always our goal.
We really appreciate your feedback and look forward to helping you again in the future.
Best regards,
Compass Point Team
Sent one of the wrong model was…
Sent one of the wrong model was supposed to be two of the same kind, instead got one 2L and one 3L
30 May 2026
Reply from Compass Point
Hello Chris,
Thank you for your review.
We have reviewed your order and can confirm that two Moscow Model 2 wrist compasses were supplied exactly as ordered.
Your review states that you received "one 2L and one 3L". In Moscow's product range, these are different left-handed thumb compass models, whereas your order was for two Model 2 wrist compasses.
Had a 2L and a 3L actually been supplied, the products would have been visibly different thumb compass models and would not have matched the wrist compasses ordered.
We have checked our records and can confirm that two identical Moscow Model 2 wrist compasses were supplied. We also contacted you directly to discuss the matter and remain happy to review any photographs of the items received.
Kind regards,
Compass Point
Good prompt service
23 May 2026
Reply from Compass Point
Thank you for your review.
We're pleased to hear that you were happy with our prompt service. We work hard to dispatch orders quickly so customers can get their equipment when they need it.
Thank you for choosing Compass Point, and we look forward to serving you again.
— The Compass Point Team
Great service and knowledgable staff
19 April 2026
Reply from Compass Point
Thank you, Richard, for your kind review.
We are very pleased to hear that you were happy with our service and found our advice helpful.
We appreciate your support and hope to assist you again in the future.
Kind regards,
Compass Point
No trainers, no refund !
Bought a pair of 'new' trainers - which they weren't. A lengthy back and forth before a refund. No remorse, no shame, just outright nonsense.
Shoes came without a box
They were dirty
Colours didn't match one shoe to the other
Plastic detailing was cracked and damaged (worse than the 5 yr old pair I was hoping to replace with these)
1 shoe was defective and extremely uncomfortable.
The owner claims it was all nonsense and that the shoes were inspected prior to sending, which of course they couldn't have been or else he would have seen the defects.
They have failed to refund me. I will be taking this further...
20 September 2024
Unprompted review
Reply from Compass Point
Thank you for your review. We can confirm that this order was refunded in full following the return. We're sorry the experience fell short of your expectations.
— Compass Point Team
Reply from Compass Point
Thank you for taking the time to update your review, Jackie.
We're pleased to hear that your item was safely received in the end. While delivery delays can occasionally happen, we understand how frustrating they can be when you're waiting for an order.
At Compass Point, we're committed to helping our customers whenever issues arise, and we appreciate you updating your review once the item arrived. Thank you for your patience, and we hope to have the opportunity to provide you with an even better experience in the future.
Best regards,
Compass Point Team
Ordered an item on 25th December
Ordered an item on 25th December, tried calling the number on the website, got through to a BT answerphone. No reply or response. Sent multiple emails, no response! Item never arrived, luckily paid through PayPal and could claim it back. Would not recommend this company to anyone. Shocking customer service
1 February 2020
Unprompted review
Reply from Compass Point
Hello Laurissa,
We are sorry to hear that you were disappointed with your experience.
Having reviewed our records, we can confirm that this order was fully refunded. We appreciate that the delay in receiving the item was frustrating and understand why you chose not to wait any longer.
Compass Point has always aimed to resolve delivery issues fairly and promptly, and in this case the order was refunded in full so that you were not left out of pocket.
We apologise for any inconvenience caused and wish you all the best.
Compass Point Team
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