i wanted to order a TP-link HX220 unit. Website showed in stock but thought to check as have been caught out before. I called and was told they were in stock, so i placed my order. I received confirma... See more
Company replied
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See what reviewers are saying
The driver and team are very friendly, efficient and very helpful. Highly recommend them. From Birkbeck College, UoL.
Company replied
I've been running IT systems for 25 years now and Stone have been a great vendor through all that time. They have great prices, providing kit that "bang per buck" normally beats anyone else tendering... See more
Company replied
… unlikely to use again. For one, yet again dodgy tracking by DHL (their chosen courier) claiming a failed delivery attempt where non took place (we have cameras). Secondly, when I sought to query th... See more
Company details
Written by the company
Converge Technology Solutions (Stone Technologies Ltd) is a leading IT recycler and provider of ICT solutions to UK Public Sector and Private Sector organizations of all sizes with the vision to make a true and lasting impact on the way IT is sold, providing a full circular procurement cycle to new and existing customers, for the good of the environment and future generations. Organisations of all sizes can purchase directly from our website, or for a more personalised service we can set you up with an account manager.
Contact info
United Kingdom
- www.convergetp.co.uk
3.0
Average
93 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Good selection
Good selection. Competitive prices. Good customer service.
Although some times, items show in stock, but may have just gone out of stock.
17 November 2024
Unprompted review
Reply from Converge Technology Solutions UK (Stone Technologies Ltd)
Hi Steve, Thank you for taking the time to leave a review! We’re pleased to hear that you were happy with our selection, competitive prices, and customer service.
We also appreciate your feedback regarding stock availability. We understand how frustrating it can be when an item shows as in stock but may have just gone out of stock. We’re continually working to improve our inventory systems to minimize this issue and ensure a smoother experience for our customers.
Thank you again for your valuable feedback, and we look forward to serving you again in the future!
Reply from Converge Technology Solutions UK (Stone Technologies Ltd)
Hi Leigh, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you’re happy with the price of your PC case and the fast delivery. Your satisfaction is our top priority, and we truly appreciate you taking the time to share your experience.
If there’s anything else we can assist you with, feel free to reach out. We look forward to serving you again in the future!
Really quick delivery within 3 working…
Really quick delivery within 3 working days of ordering and excellent price point! The same monitor on Dell website was 40% more expensive and lead time was 6 weeks!
21 August 2024
Unprompted review
Reply from Converge Technology Solutions UK (Stone Technologies Ltd)
Hi Angella, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you were impressed with both the quick delivery and the excellent price point. It’s great to know that you found a better deal with us compared to the Dell website, and we're happy we could meet your expectations on both speed and value.
We truly appreciate your feedback and look forward to serving you again in the future. If you need anything else, don't hesitate to get in touch!
Useful and easy to use…
Stone provide a useful and easy to use recycling service
4 June 2024
Unprompted review
We purchased pc for my son who has…
We purchased pc for my son who has special needs. The lighting on led failed and wasn't sure if it was covered under warranty.This may not be a big deal to some people but he is autistic and bothered him.After one message to stone they sent dpd to pick it up and fixed it.It was returned in few days fixed with extended warranty.Im really impressed with this service and will be purchasing more in future.I can't fault these guy really amazing 😀
9 December 2023
Unprompted review
Shocking quality. do not bother.
Shocking quality.
I got a laptop from them, first of all, it couldn't get connected to the internet because they installed a parenting control software which they do not know who to manage that needs to be removed and after few weeks the charging porter stopped working and after changing the motherboard in a process that upset my child the same issue happened again ni few weeks with the supposed brand new motherboard. and they refuse to take responsibility for the inferior quality of the parts they sell to disabled children. shocking quality. and shocking company. do not bother with them.
5 December 2023
Unprompted review
Professional and Helpful
So easy to deal with this company. Quick response to email queries.
Driver arrived promptly and could not have been more helpful.
Email received later that day to confirm receipt of assets - and a WEEE Certificate of Disposal not long after. Will certainly be using this company again.
23 November 2023
Unprompted review
I bought a laptop battery from them and…
I bought a laptop battery from them and found out the battery was getting extremely hot. I emailed them to tell them of the fault and my suspicion it was a fake battery as it didn’t match the photos. I was basically told to go to the manufacturer of the battery to get my refund as it’s nothing to do with them (by this point I only had the battery 2 weeks) I didn’t get far with the manufacturer either so as a result I’ve wasted £70 and neither company wants to know. I’ll never use this company again nor recommend them
10 October 2023
Unprompted review
The best supplier of PC and IT services…
The best supplier of PC and IT services out there. Second to none support when it comes to machine repair also.
25 July 2023
Unprompted review
Unresolved issue and wasted effort
I came to you to resolve the intermittent flickering of the laptop. The engineer could not identify the issue. He came with parts but did not change it.
He said that he has been allocated a certain timeframe and he cannot complete the diagnosis in that time. He suggested changing the mother board but he did not have the motherboard with him.
It was a wasted time and effort. I had to wait for a whole day.
13 July 2023
Unprompted review
Outstanding customer service
Polite, courteous, professional and efficient technicians. Outstanding customer service. Highly recommend 🏆👍🏆
14 July 2023
Unprompted review
5 Star service
Efficient service from first customer service call to service person. quick quality service. Arrived on time friendly.
28 June 2023
Unprompted review
Excellent service and communication…
Excellent service and communication during repairs
27 June 2023
Unprompted review
Simply perfect
22 May 2023
Unprompted review
Perfect service
Called ahead to confirm time of arrival, arrived on time, completed the repair in a professional and timely manner, as always.
3 May 2023
Unprompted review
A fantastic and trustworthy company
A fantastic and trustworthy company. The communication is fantastic and the quality of service is excellent. Would highly recommend them.
21 April 2023
Unprompted review
Great service and good communication…
Great service and good communication with the company throughout. We will be using regularly.
31 March 2023
Unprompted review
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