Country Properties Reviews 

98
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have waited to write this review as I wanted to ensure it was not influenced too heavily by the emotions from our experience. We had a lengthy chain, that had issues at the bottom from the... See more

Rated 5 out of 5 stars

Country Properties did an excellent job of helping me through a sale and purchase. They organised a huge amount of viewings and made them back to back where possible minimising inconvenience to my fa... See more

Rated 5 out of 5 stars

We would 100% recommend Country Properties. The whole team are fantastic - and we received so much support from Sasha. She handled everything so calmly and professionally from start to finish, and her... See more

Rated 5 out of 5 stars

From start to finish Country Properties were fantastic! Very professional & always on hand to answer any queries & support the customer. A very special thank you to Sasha who went above & beyond to h... See more

Company details

  1. Estate Agent

Written by the company

Our professional, enthusiastic and hard-working property agents have meticulous local market knowledge enabling us to sell residential properties quickly at their optimum price. We offer a personalised service which is committed to giving clients the very best advice. We are always striving to maintain our position as the leading residential estate agency in the area.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

98 reviews

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4.6

All reviews

(98)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Hard work pays off

I have waited to write this review as I wanted to ensure it was not influenced too heavily by the emotions from our experience.

We had a lengthy chain, that had issues at the bottom from the outset, due to flakey buyers and inept Estate Agents. The issues continued for months and by Easter we had resigned ourselves to the fact the chain was about to collapse. Then Sasha stepped up….

Sasha took control of not only our immediate part of the chain but all the Agents in it. Subsequently she started to sort the Solicitors out too. When eventually moved in May when we thought the situation was lost.

You tend to only see someone’s worth when the brown stuff is flying towards the fan, and Sasha certainly proved hers. Our move would never have happened without her perseverance and diligence.

Thank you Sasha and CP, for us it was certainly worth the wait! Jason & Nic

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Country Properties at Ampthill

Country Properties at Ampthill and in particular Sasha were excellent throughout the sale of our house. She kept us updated, was always quick to respond and made the whole process feel much easier. We’re very pleased with the service and would happily recommend.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

We had a fantastic experience from…

We had a fantastic experience from start to finish. From the very beginning, the whole team were professional, knowledgeable and genuinely consultative throughout the process.

From Jake’s first visit to discuss selling our home, to the numerous viewings handled by Harry, our interactions with Ken, and Sasha’s incredible handling of the sale — we always felt we were in very capable hands.

Communication was excellent throughout, and the team made what can be a stressful process feel smooth and well managed.

A huge thank you to everyone involved — it was an absolute pleasure working with you, and we wouldn’t hesitate to recommend you!

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Superb service

I can’t thank both the Lettings and Sales teams at Country Properties Royston enough for all of their excellent and efficient service over many years.
Sophie and her lettings team provided essential, expert, and friendly property management support that made a huge difference for me.
Recently, Irma, Fiona, and the sales team have delivered outstanding service, offering constant availability and rapid responses throughout the entire sale process.
Finding such a friendly, patient, and professional team is rare, but Country Properties have consistently delivered that level of care to me over a long time.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Country Properties did an excellent job…

Country Properties did an excellent job of helping me through a sale and purchase. They organised a huge amount of viewings and made them back to back where possible minimising inconvenience to my family. The sale went smoothly despite having trustees involved. When I started viewing houses I was encouraged to spend as much time as I needed in each property. On a second viewing they even offered to get some help when the loft ladder was jammed and I needed to check the size. Very helpful and friendly on the phone I am happy to recommend them.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

This is the second time I've used Country Properties Ampthill, and once again the service has been excellent.

A big thank you to Sasha and Jake, who have been incredibly helpful throughout the whole moving process so far. Communication has been fantastic, with constant updates and reassurance at every stage, making what can be a stressful experience feel much more manageable.

Their professionalism, friendliness and dedication to keeping everything moving smoothly have really stood out. Nothing has ever felt like too much trouble.

A special thank you also to Harry and Ken for their support along the way. It's clear that the whole team genuinely cares about their clients and works hard to make the moving process as smooth and stress-free as possible.

I wouldn't hesitate to recommend Country Properties Ampthill and would happily use them again in the future.

9 June 2026
Unprompted review
Rated 1 out of 5 stars

Useless....

I am looking to rent out my late Mothers house in Hatfield so went on CP Hatfield website and requested a valuation. Many days passed and having not heard back, I rang the Welwyn Garden City branch instead.

I was told that as the property was in Hatfield, the Hatfield branch would have to deal with it. They took my details and said they would pass them on and I would get a call back.

It is 10 days later and no one has bothered to call me. Useless....

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Country Properties

We would 100% recommend Country Properties. The whole team are fantastic - and we received so much support from Sasha. She handled everything so calmly and professionally from start to finish, and her communication was excellent throughout the whole process. We’re so grateful for everything she did to get us over the line. Thank you Sasha and Team CP!!

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Reliable,Kind and Professional from Start to Finish

I recently sold a property through Country Properties’ Shefford office, and I can’t praise the team highly enough. My main contact, Steph Beresford, was an absolute pleasure to work with. Everyone I dealt with had such a friendly, positive, and light-hearted attitude, which made the whole process so much easier and far less stressful.

This wasn’t a straightforward sale, and they worked far harder than a typical transaction would usually demand. As the sale had to be handled remotely due to the distance from my home, their support truly went above and beyond. They kept an eye on the property, checked in regularly, and even took the final meter readings at the end of the sale — something I’m incredibly grateful for.

Country Properties’ Shefford team is genuinely wonderful to deal with, and their dedication, kindness, and professionalism made all the difference. I wouldn’t hesitate to recommend them.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

We felt in safe hands that worked for us

We would recommend Country Property without reservation. The team were professional and friendly and kept us fully informed of status throughout the sales process. Sasha always kept us updated, which was important to us as we are not resident in UK, and worked hard to push the chain to completion. We are pleased we chose Country Properties and thank the team.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Great team and experience

Sasha and the team at Country Properties are fantastic and I’d definitely recommend, they helped me purchase a property and then some years later sell it and both experiences were positive. Sasha really does go above and beyond during what is a really stressful time!

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Purchased property through Country Properties

We purchased a property through Country Properties Ampthill, after agreeing our purchase, our chain broke, They were very helpful, checking out the new chain all the time upto completion.
We had a private sale on our home and they set our mind at rest keeping us informed all the way.

23 January 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience .

Unfortunately this company cannot be trusted by Landlords . Having formulated a contract many years ago they recently tried to impose add additional costs which were not an acceptable change tour agreement . We subsequently decided to terminate our agreement because of this and incurred an introduction fee on our properties after many years of business . A bad experience .

31 August 2025
Unprompted review
Rated 1 out of 5 stars

My experience with the Letting Side of…

My experience with the Letting Side of CP Ampthill was unfortunately less than satisfactory. While there were moments of professionalism and helpfulness, the overall service from the management team was significantly impacted by very poor communication and a general lack of competence. Interactions often felt dismissive and unprofessional, leading to delays and frustration. I hope the company takes steps to improve their customer service and operational efficiency to ensure a consistently positive experience for all clients.

20 June 2025
Unprompted review
Country Properties logo

Reply from Country Properties

Thank you for sharing your feedback. We’re pleased to hear that most of your experience with CP Lettings was positive. However, we regret that certain aspects of our service did not meet your expectations.

We apologise for the technical difficulties you encountered with the member of staff and our phone lines/internet on the day in question and your tenant. While these issues were beyond our control, we can assure you that they have since been resolved.

We genuinely made every effort to address your concerns, and we were encouraged by the email of gratitude you sent following our efforts to resolve the matter. Given this, we’re disappointed to see your review, but we still wish you the very best moving forward.

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