Credit Glory LLCReviews 

9,963
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 672 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's helpfulness, patience, and extensive knowledge, making interactions pleasant and informative. Many appreciate the professional and kind approach of the customer service representatives, who go above and beyond to explain options and guide them through processes. The user experience is often described as smooth and easy, with people valuing the clear communication and the human touch provided by the team. However, some people were dissatisfied with the service and payment aspects, mentioning issues with lack of communication, transparency, and feeling misled about the process. A few reviewers also reported issues with receiving promised services or clear transaction details after payment, leading to frustration.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their helpfulness, kindness, and... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism, responsiveness,... See more

Service

Consumers find service to be ambiguous, with many reviewers reporting positive experiences, praising helpful... See more

Payment

Reviewers mention ambiguous feedback about payment, with many expressing significant dissatisfaction and... See more

User experience

Customers had positive experiences with the user experience, often highlighting the helpfulness and knowledge... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They are very thorough and informative while looking out for my best interest. They explained my options and how I can use additional credit monitoring if I want even. They let me know why accounts... See more

Rated 5 out of 5 stars

Wensley was very helpful,patient,kind and extremely knowledgeable in helping me. He went above and beyond. I am thankful and grateful for his and his managers assistance in my despuet. I pray that the... See more

Rated 5 out of 5 stars

The best part was talking to a human. Not this AI garbage. He was extremely helpful, timely and kind. For my situation, this was a great experience and I want to thank them for not using AI. Everythin... See more

Rated 5 out of 5 stars

The agent I spoke with an awesome Jon! He was very calm, intuitive, and walked me through step by step! I really appreciate him giving me information o never knew about. God sent me an angel cuz he k... See more


Company details

  1. Credit Counselling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(9,963)

696 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best part was talking to a human

The best part was talking to a human. Not this AI garbage. He was extremely helpful, timely and kind. For my situation, this was a great experience and I want to thank them for not using AI. Everything got done that was needed, plus extra helpful information. The human touch. Not a dumb algorithm.

26 June 2026
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible. Does not fulfill promises. Customer service reps are rude. Quick to hang up. Managers are never available. Until you advise you will file a complaint. Kimberly D manager is HORRIBLE. Requested refund within timeframe, per her, “system does not allow refunds.” Manager disconnected call after requesting to further escalate. DO NOT RECOMMEND. They seem to love to rob people.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Chris Brown was awesome sauce

Today I contacted this company to handle some issues on my credit report. I was in contact with Chris Brown who was super helpful and knowledgeable with helping me out through my credit report. He was very friendly and fun to talk through during the entire process. 10/10 would recommend.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Jodian D

Jodian D. was very helpful! Explained everything and educated me on my account.

23 June 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam misleading sales tactics…

Absolute scam misleading sales tactics I explicitly told him I do not want to be signed up for their service and I did not authorize anything but the first two payments to come out of my card and they still sign me up and charge me $99 in which they told me they wouldn't refund until I told them I would contact my lawyer as it is in recorded call that I did not authorize this transaction nor your subscription service it wasn't until I mention my lawyer that they gave me the refund stay away from this company they are absolutely scammers

22 June 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam!

This is a scam! Don't be fooled like i was. All promises to delete collections were all lies! Please spare yourself from useless fees that they charge. You can do what they do on your own. Did you notice all reviews are scripted? Dont be fooled please!

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Chantel is the BEST

We worked this morning with Chantel to discover that TruAccord had mistakenly or fraudulently signed my daughter up for a collections debit from her checking account. Chantel was extremely patient with both my wife and I, and she was incredibly thorough, professional and kind. Not only would I recommend her to anyone, if I were her manager I would give her an immediate raise!

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Credit glory is amazing shantel is…

Credit glory is amazing shantel is amazing she helped me settle my debt and explained everything for alot less than other credit collectors if ur looking to fix your credit this is the company for you!
SHANTEL IS AMAZING TYSM
DIANE

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and easy!

Alex Martinez was extremely helpful and informative. He walked me through every step that I needed to complete my transaction. He answered all of my questions in detailed and made sure there was no miscommunication. Very solid experience because of Alex

12 June 2026
Unprompted review

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