Credit Glory LLC Reviews 

9,970
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 684 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, patient, and knowledgeable, often going above and beyond to assist with inquiries and processes. Many people highlight the exceptional customer service, noting that representatives are always available, provide clear explanations, and make the experience simple and pleasant. The user experience is frequently described as positive, with consumers appreciating the detailed guidance and professional manner of the staff. However, some customers were dissatisfied with the service, feeling that promises to resolve issues were not kept and that the company was a waste of money. A few other people also felt that the payment process was problematic, mentioning issues with charges and a lack of transparency regarding transactions and receipts. Some reviewers also noted issues with staff availability and rudeness, particularly from managers.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising specific agents for being helpful,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting agents who are... See more

Service

Clients share ambiguous opinions on service, with some reviewers praising the helpfulness and competence of... See more

Payment

Reviewers highlight ambiguous aspects of payment, with some customers reporting unexpected charges and... See more

User experience

People report positive experiences with user experience, often highlighting helpful and informative... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wensley was very helpful,patient,kind and extremely knowledgeable in helping me. He went above and beyond. I am thankful and grateful for his and his managers assistance in my despuet. I pray that the... See more

Rated 5 out of 5 stars

I am a current customer for credit glory. I signed up and have been on service for about 4 months. I have got to leave a review incase someone is looking for positive feedback with this company.. I wa... See more

Rated 5 out of 5 stars

On 5/22/26 I called to pay a collection and Samantha was amazing at guiding me though the process of not only paying the collection, but taking the steps necessary to eventually reach my goal of impro... See more

Rated 4 out of 5 stars

Adriana San Jose from Spring Oaks Capital was above and beyond when talking about this debt that I have. She went through all the details, options and programs that I had to ensure my debt would be su... See more


Company details

  1. Credit Counselling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(9,970)

701 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The professionalism and patience in explaining

The time he took to really explain to me the benefits of getting my credit improved. I had so many questions and was definitely skeptical at first. The professional manner and the way he took extra time to explain everything eased my mind and by the end of the call I really understood the "program". I'm very thankful..

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous service

On 5/22/26 I called to pay a collection and Samantha was amazing at guiding me though the process of not only paying the collection, but taking the steps necessary to eventually reach my goal of improving my credit altogether. She is very knowledgeable and makes the process so simple and pleasant. Thank you Samantha! You deserve a raise!

22 May 2026
Unprompted review
Rated 5 out of 5 stars

David was knowledgeable

David was knowledgeable, polite, informative, friendly, and extremely helpful. We had a great conversation where he explained the process of the program. He was able to answer all of my questions. Extremely Satisfied!

22 May 2026
Unprompted review
Rated 1 out of 5 stars

Took my money

Took my money, Never got anything accomplished on my dispute! Asked for id verification, claimed I was contacted that id not accepted, Never contacted me since I never received email ,But for 4 months I would ask for update, They claimed they are working on my dispute, They are scammers Once I let them know that if they can't fulfill within the timely manner as they claim I would no longer need their services, Within an hour I wasn't able to log into the account anymore

19 May 2026
Unprompted review
Rated 1 out of 5 stars

There is no cancel after you pay the $1…

There is no cancel after you pay the $1 fee. They will then hit you with a two hundred and ninety nine dollar fee. They claim, they sent the letters out in the same day, so even though I canceled within 24 hours and the contract says the first 3 days, they will not refund me anything. They sent letters out and it doesn't have any other information to go with it. So nothing else will be sent. I waited for days to get phone calls back plus calling them. When you look up other companies, you get them as one of the credit companies to help you. It's not worth it.
You have to pay a $100 a month. And if you tell me, you can't pay, they'll take it down to $59 a month. You have to pay it for the first 3 months, and then they will give you the next 3 months of the monthly payments. For free if you don't have results, but you'll have some type of results so that you won't get any of that back for free. So you only get it for 3 months. And it'll probably take six months. Don't give em a dime. They put my account negative.Because I wasn't expecting the two hundred ninety nine dollar fee.I told him I would call them back and let them know and I call them back the next day and may already charge me the day before

4 May 2026
Unprompted review
Rated 1 out of 5 stars

Ripoff!!!

I got hooked up with this company and a man named Chris who wanted me to pay $598 for their “service”. I had to ask what company this was since he never even offered that!! He took my credit card information and said it would be a $1.00 charge to get a third party to connect him to what he needed (Standard something or other). After rethinking, I told him I wanted to cancel and not get in with them. I had a fraud alert soon after about a $24.95 charge to IdentityIQ.com and now my card is blocked since I NEVER authorized this. Credit Glory apparently set up an account with them using all of my information and I am furious about it. I was able to get the account cancelled but I WOULD NOT RECOMMEND ever even thinking about contacting Credit Glory!!!!!!!

15 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look