Credit Glory LLC Reviews 

9,968
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 684 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, patient, and knowledgeable, often going above and beyond to assist with inquiries and processes. Many people highlight the exceptional customer service, noting that representatives are always available, provide clear explanations, and make the experience simple and pleasant. The user experience is frequently described as positive, with consumers appreciating the detailed guidance and professional manner of the staff. However, some customers were dissatisfied with the service, feeling that promises to resolve issues were not kept and that the company was a waste of money. A few other people also felt that the payment process was problematic, mentioning issues with charges and a lack of transparency regarding transactions and receipts. Some reviewers also noted issues with staff availability and rudeness, particularly from managers.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising specific agents for being helpful,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting agents who are... See more

Service

Clients share ambiguous opinions on service, with some reviewers praising the helpfulness and competence of... See more

Payment

Reviewers highlight ambiguous aspects of payment, with some customers reporting unexpected charges and... See more

User experience

People report positive experiences with user experience, often highlighting helpful and informative... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wensley was very helpful,patient,kind and extremely knowledgeable in helping me. He went above and beyond. I am thankful and grateful for his and his managers assistance in my despuet. I pray that the... See more

Rated 5 out of 5 stars

I am a current customer for credit glory. I signed up and have been on service for about 4 months. I have got to leave a review incase someone is looking for positive feedback with this company.. I wa... See more

Rated 5 out of 5 stars

On 5/22/26 I called to pay a collection and Samantha was amazing at guiding me though the process of not only paying the collection, but taking the steps necessary to eventually reach my goal of impro... See more

Rated 4 out of 5 stars

Adriana San Jose from Spring Oaks Capital was above and beyond when talking about this debt that I have. She went through all the details, options and programs that I had to ensure my debt would be su... See more


Company details

  1. Credit Counselling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10k reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(9,968)

701 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Credit glory is amazing shantel is…

Credit glory is amazing shantel is amazing she helped me settle my debt and explained everything for alot less than other credit collectors if ur looking to fix your credit this is the company for you!
SHANTEL IS AMAZING TYSM
DIANE

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and easy!

Alex Martinez was extremely helpful and informative. He walked me through every step that I needed to complete my transaction. He answered all of my questions in detailed and made sure there was no miscommunication. Very solid experience because of Alex

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Wensley was very helpful,patient,kind…

Wensley was very helpful,patient,kind and extremely knowledgeable in helping me. He went above and beyond. I am thankful and grateful for his and his managers assistance in my despuet. I pray that the Lord our savior Jesus Christ fills him with an abundance of Joy, Love, Health, Strength, and Providence. May his light shine upon his steps always.

11 June 2026
Unprompted review
Rated 4 out of 5 stars

Adriana San Jose from Spring Oaks…

Adriana San Jose from Spring Oaks Capital was above and beyond when talking about this debt that I have. She went through all the details, options and programs that I had to ensure my debt would be successfully cover. And regarding the System Credit Glory app, it has everything that I need to track, not only my debt, but also my credit record. Service fantastic, solutions all the way and whoever is Adriana's (Adri) Supervisor, congratulations to have such wonderful person working for you.

11 June 2026
Unprompted review
Rated 1 out of 5 stars

If I could give no stars I would

If I could give zero stars I would! This company scammed me. They tricked me into getting their services making me think I was paying off the debt not repairing my credit when it was SAID I was paying off the debt. It wasn't until I called back asking for a paid in full letter is when the truth came out! Do yourself a favor and DO NOT GO WITH THESE SCAMMERS! AI CAN HELP YOU FOR FREE!!!

2 June 2026
Unprompted review
Rated 5 out of 5 stars

I am a current customer for credit…

I am a current customer for credit glory. I signed up and have been on service for about 4 months. I have got to leave a review incase someone is looking for positive feedback with this company.. I was sketchy at first signing up but after 3 months into it, totally with it and woke up this morning and things showed removed that I didnt think would ever be removed unless I paid. Wow! I am extremely happy with the customer support. Never any issues someone is always there ready to give an update and explain. Trust the process. It is well worth it. So 5 stars 🌟 in 4 months in. Thank you Credit Glory. Its much appreciated 👏

7 June 2026
Unprompted review
Rated 1 out of 5 stars

Misled

We were very misled into thinking that the 99.00 recurring charge would be cancelled last month. We had to call again this month, after being charged another month to get an email in writing that we wished to cancel. We should’ve not been charged and actually are owed a refund, in my opinion. Very poor service!

4 June 2026
Unprompted review
Rated 5 out of 5 stars

The agent I spoke with an awesome Jon

The agent I spoke with an awesome Jon! He was very calm, intuitive, and walked me through step by step! I really appreciate him giving me information o never knew about. God sent me an angel cuz he knew I was lost. God bless him for his great customer service skills.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Our agent

Our agent, Alex was amazing with superbly helpful.Very informative, calm, collective did an amazing job.He deserved 10 stars, but I can only get 5.He helped me out a real lot.Thank you for your time and have a good day

3 June 2026
Unprompted review

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