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CrickIt Reviews 41

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TrustScore 2 out of 5

2.2

Shoe shop
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Company details

  1. Shoe shop
  2. Clothing Shop
  3. Couture store
  4. Ladies' clothes shop

Contact info

2.2

Poor

TrustScore 2 out of 5

41 reviews

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Rated 1 out of 5 stars

Awful customer care!


Nice looking boots but for very wide feet/legs so not comfy. Customer "service" is awful. I knew there was a charge of €3,95 to return items but they tried to charge me €10,90 and wouldn't give a reason. I received confirmation of the return from Crickit stating there was just a return charge of €3,95 but, after several Emails, they said they didn't know of any return even though I attached it. Emails and calls to get it sorted were ignored and I had to go through Unzer who issued the invoice for their help. They deliberately wanted to run me around and caused stress & annoyance. According to other reviews this seems to be the norm. Shame on them.

5 January 2026
Unprompted review
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