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The ID upload function is faulty doesn't work with iPhone. Can only upload one out of the three documents required, try uploading the second document and it just replaces the first. No customer service on the weekend. Frustrating and a waste of time. Employers would be better off looking for an alternative in my opinion.
After looking for background check and drug screening services that integrate with my recruitment system (I work for a healthcare company that screens around 125 applicants annually) I discovered Crimcheck and spoke with one of their sales reps. The rep was very personable and transparent with pricing and services, providing all sample reports and other information to make a decision. I decided to sign up for services about and a month in have been pleased. Crimcheck's support team is exceptional and they provided detailed instructions on how to use the platform and integrate with my recruitment system. It was very easy and with one click I can initiate a check. The formatting of Crimcheck's reports is easy to understand yet very detailed. My team loves the notifications that are sent out whenever an order is placed and subsequent ones to keep updated on the progress. It's been an excellent experience all around!
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