Crystal Heaven London Reviews 

Absolutely fallen in love with Crystal Heaven London!! Their pieces hit like no other, I’ve even had piercings done just because I’ve wanted things I’ve seen on their site. My whole stacks, both ears is now CHL. Try the pieces, you won’t be disappointed xo

Great customer service and amazing jewlerry

Love, love this brand! Orders arrive quickly and the earrings are so dainty and gorgeous.

Excellent jewellery and service. Very impressed

I love Crystal Heaven. So reasonably priced for such good quality and really pretty jewellery. Love love love

Quick and easy to order. Good pictures of the jewellery

Love every piece of jewellery I’ve had from CHLuxe - I’ve tried both solid gold and titanium and they’re all great quality

Beautiful delicate flat back ear rings to make your stack individual. Really sparkly and dainty I love the threading tool as well to ensure you can easily put them in. Have purchased 3 ear rings so far and will be back for more.

Nice jewels really pretty and I love the old skool look too

The quality of the products are really good and I loved the way they are all stackable.

Gorgeous piece!! Perfect size!

Such great quality! I have worn the same earrings for 10 months and i very rarely take them out and they still look fabulous

Lovely jewellery!

I ordered a few earrings from Crystal Haven and they are gorgeous. They sparke so much and I love all the different options available for sizes.

Beautiful jewellery that doesn’t tarnish, easy to use, and looks amazing

Really happy with my purchase the qualities is fantastic and so pretty and delicate I havestruggled with my piercings for years, but these are great I have had no irritation whatsoever the and can sleep in all of them. Love them just Place the second order. This will be my go to Place from now on. Hope they come as quick as the last one.

Such a wide variety of products to suit almost all piercings. So glad they come in gold and silver because I’m a silver girl and so many places offer very little silver options. Great prices and excellent customer service!

Beautiful jewellery and quick delivery! I’ve made a couple of purchases now and will definitely be back again.

Do NOT shop with this brand. My experience with them has been nothing short of a nightmare. Ordered 5 items with them - 2 of them were faulty. One fell
Out when wearing as the catch was faulty - they would not refund this as the I didn’t have the product (I mean how could I when it was faulty and fell out). The other one they confirmed in writing to return it and they’d refund it. A few weeks after doing I emailed to chase the refund on it, to which they said they would not do this now. This escalated to the owner who doubled down and has provided literally the worst and most baffling customer service I’ve ever experienced. Saying I had to return everything in order to receive a refund - one was faulty and fell out, you have one of them and the other 3 I have worn. Like where is the sense in this? But apart from the quality of the products - it’s really been the customer service which has been beyond disappointing and disgusting. Save the issues and go somewhere else, this brand will not look after you.
*just to update on the below as what they’ve written is not a true representation. A refund on (one of - there were multiple faulty items) was agreed in writing. To say the offer applies to this one is quite misleading as it could have been any of the 5. Your offers were not “declined” I simply requested that you honour the refund that was originally confirmed to me - you did not and decided to change your mind on a customer. Also, the solutions were not “declined” - I’m still waiting on a QR code to return all the items as you’ve requested for a full refund despite not even wanting that. Let’s not try to mislead potential shoppers with your reply.

Very pretty!!