Currys - Banbury Reviews 

43
•
TrustScore 4.5 out of 5

4.4

Unit 2 Banbury Cross RP, OX16 1LX Banbury, Oxfordshire, GB

•

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Rated 5 out of 5 stars

We were approached by Joseph who explained that the automatic lift door was tricky (ie, not automatic), and how to use it... in fact he walked up the stairs to open the door for us. We made our... See more

Rated 5 out of 5 stars

Great communication and everything was easy on collection. Staff at our Currys in Banbury are fantastic. We have had lots of positive experiences there inc out last mobile phone contract to the... See more

Rated 5 out of 5 stars

I bought a laptop recently from Currys at Banbury. Customer service was amazing and the young man Joseph who dealt with it was incredible and went above and beyond to sort everything out for me includ... See more

Rated 1 out of 5 stars

Drove over an hour (plus hour back) for a click and collect as product not available for delivery and not in any nearby stores. Have got home to find I've been given the wrong appliance than what I... See more

Company replied


Company details

  1. Appliance shop
  2. also in
  3. Computer & Accessories store
  4. Electronics store
  5. Kitchen supply shop
  6. Mobile Phone Shop
  7. TV shop

About Currys - Banbury

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 2 Banbury Cross RP, OX16 1LX, Banbury, Oxfordshire, United Kingdom

  • 03445610000

4.4

Excellent

TrustScore 4.5 out of 5

43 reviews

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4.4

All reviews

(43)

138,545 reviews in the last 12 months

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Rated 2 out of 5 stars

Poor stock of low quality on three different purchases

Over the last year I have tried and failed to buy in store: a memory stick for my laptop - the entire display was bare of products several weeks running; a Freesat box - the only one in stock was, I discovered when I got home, incompatible with Sky, the most widespread satellite service in the country (I got a full refund); and today a simple clock-radio which I discovered when I got home was FM only, no DAB. Not worth the effort of visiting a store with zero usable products, and not worth buying online with delivery fees. Will shop elsewhere in future.

PS The stock reply from Currys denies the reality of my experience, classifying it as merely an "impression" - was a human involved in writing this or just AI slop? I have just bought a better clock radio from Argos for less money, and will return the Currys one for a refund.

7 October 2026
Unprompted review
Currys  - Banbury logo

Reply from Currys - Banbury

Hi Bill,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

Rated 5 out of 5 stars

Excellent Service

I returned an iron which had overheated I had a 3 yr warrantee which I paid at the time of purchase a year ago . No quibbles at all I was given a replacement in about 10 mins and still have2 yr warrantee left , excellent service

3 October 2026
Rated 2 out of 5 stars

Waited what seemed an age for a member…

Waited what seemed an age for a member of staff to service us. Service good when we eventually got served.

13 September 2026
Currys  - Banbury logo

Reply from Currys - Banbury

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

Rated 1 out of 5 stars

Genuine store mistake but no CS resolution

Drove over an hour (plus hour back) for a click and collect as product not available for delivery and not in any nearby stores.
Have got home to find I've been given the wrong appliance than what I have ordered.
Whilst I appreciate this is a genuine mistake by the staff member, customer services telephone and chat offer no resolution other than to return to store (not possible), arrange a return and reorder (until I pointed out I'd have to collect from that store again).
Apparently unable to contact the store, yet telesales can't/won't help.

13 September 2026
Unprompted review
Currys  - Banbury logo

Reply from Currys - Banbury

Hi Ms Ford,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.

Thanks - Tracy

Rated 1 out of 5 stars

Went in to buy something

Went in to buy something . Stood at till …5 people behind the counter. Not only completely ignored one of the staff tried to walk through me. Left. Will order from Amazon.

12 September 2026
Unprompted review
Currys  - Banbury logo

Reply from Currys - Banbury

Hi,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

Rated 5 out of 5 stars

We purchased an iPad and paid for Lewis…

We purchased an iPad and paid for Lewis to help us transferring from our old iPad. This young man gave highly exceptional service he was patient and kind with impeccable manners. I can’t tell you how refreshing it was to be served by Lewis. We noticed his coworkers kept deferring to him on how to process items. We were so impressed he was so patient and kind with the multiple interactions whilst serving us. We asked if he was the manager he answered No. We sought out the store manager to tell him how impressed we were with Lewis and told him he deserved a raise in salary as he is definitely a huge asset to Curry’s.

28 August 2026

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