Everything was perfect needed a TV the guy who assisted me was very polite and very helpful and he got someone to take the TV to my car because i had a back injury. Excellent service and staff.
Location
Switch locationUnit 3-4 Castle Vale Retail Pk, Chester Road, B35 6HB Birmingham, West Midlands, GB
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After ordering the dishwasher we wanted and explaining the setup in our kitchen,we arranged to pay . When the machine was delivered, the driver wouldn't install it as he wasn't trained to do that. We... See more
Company replied
I spend quite a lot at Curry’s, (when I’ve got it) and it’s because of how efficient and local they are that I check out their website should I need something.
We were assisted by Nasir, who during our choice of a television and the payment process was most helpful. He made our visit to the Castle Vale store an enjoyable experience.
Company details
- Appliance shop
- also in
- Computer & Accessories store
- Electronics store
- Kitchen supply shop
- Mobile Phone Shop
- TV shop
About Currys - Birmingham Castle Vale
Written by the company
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Contact info
Unit 3-4 Castle Vale Retail Pk, Chester Road, B35 6HB, Birmingham, West Midlands, United Kingdom
- 03445610000
4.3
Excellent
39 reviews
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Patience and Helpful
I needed assistance with my printer and staff were very patient and helpful
6 October 2026
Currys experience.
Everything was great from start to finish.
Great staff, great service, great delivery.
Thank you all at curry's.
5 October 2026
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People need to stop using this shit…
This is about customer service not castle vale.
People need to stop using this shit company. Never have I come across a more incompetent bunch of morons. Their customer service team based in india has said I cant get a copy of call recordings which goes against gdpr laws. useless. They have no complaints team or anything
25 September 2026
Unprompted review
Reply from Currys - Birmingham Castle Vale
Dear Omar, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR74801. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy
Straight forward staff helpfull
23 September 2026
Still waiting for my item
Still waiting for my item. I could have just picked it from a chemist or an alternative store. It was an urgent requirement. Curry’s asking for feedback before they even processed the item. These days when companies let you down. Just help yourself within their stores and happy days if you the staff !
22 September 2026
Reply from Currys - Birmingham Castle Vale
Hi,
I am sorry you were left with that opinion, it is really disappointing to hear.
We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.
Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.
Thanks - Tracy
Purchasing a TV
Alvin’s product knowledge on TV’s was amazing, he was very patient and helpful.
18 September 2026
Happy camper
Went to buy a tablet from Argos because it was cheaper
But went into Currys to have a look and see if they would price match it as we usually get are electricles from currys,
They agreed to price match so I walked out with a cheaper tablet from my favourite shop👍
17 September 2026
it was so easy and quick to order my…
it was so easy and quick to order my new tumble dryer,and the customer service was very good.
16 September 2026
Great service
9 September 2026
Delivery for a large fridge freezer is…
Delivery for a large fridge freezer is an absolute joke , ordered a large fridge freezer booked a convenient time for yesterday , delivery turned up said they couldn't get it in the house due to the size ,if we want them to take the door off would have to contact curries,said they were happy to come back same day if we do that . Telephone curries who tell us delivery has been cancelled,husband then goes into the store straight after and we are told we could get it delivered Tuesday they would call today to confirm ,no phone call ,now hubbie is in currently in the store being told some nonsense about depot cant deliver it tomorrow it's too late to arrange ,earliest is a Wednesday which is not convenient so now have to wait to Friday .I have told hubbie to cancel the purchase and we will go else where ,curries what a joke ,I will never buy a large purchase which needs to be delivered off them ever again ,go else where don't spend £800 on a fridge freezer and then get treated like dirt .
13 September 2026
Unprompted review
Reply from Currys - Birmingham Castle Vale
Hi Maria,
We’re so sorry to learn of the poor service received regarding your recent delivery/installation, this is certainly not the level of service we aim to provide our customers. If you still require assistance with this, please contact us at contactsocial@currys.co.uk and include a copy of your review, quoting the reference CUR74053. Please also advise your name, address (inc. postcode), '74' delivery reference and contact details. Once in receipt of the requested information, we'll be much better placed to be able to offer further support and advice. Thanks, Jodie
From start to finsh it was easy to…
From start to finsh it was easy to order you goods and the delivery guys were really good .
14 September 2026
Washer dryer delivered to flat with no lift
I needed a new washer dryer, but was not sure if Curry’s would deliver to my 1st floor maisonette. I popped into the Castle Vale branch to ask the question, and was very lucky to discover the exact model of washer dryer I’d been looking at had been reduced to half price. It was the shop floor display model. In this day and age of online purchases it’s worth remembering that this sort of bargain only exists in physical stores. Use them or lose them. I bought it on the spot, and the delivery guys brought it yesterday, with no complaints about the stairs. I’m very pleased I called into the store on that particular day.
29 August 2026
Unprompted review
Helpful and efficient member of staff
Helpful and efficient member of staff, new what i wanted when I went in, found the perfect match
29 August 2026
I am deeply disappointed with the…
I am deeply disappointed with the customer service at Currys. After experiencing an issue with my AOC monitor, I raised a warranty claim directly with the manufacturer, AOC.AOC officially approved a commercial credit note for my unit and issued AOC Ticket NumberThey explicitly instructed me to take this ticket number to Currys so that Currys could issue my credit or refund and claim the cost back from AOC directly.However, when I visited my local Currys store to process this, the store staff flatly refused to honour the manufacturer's official credit authorization. This is completely unacceptable. The manufacturer has already agreed to cover the cost, yet Currys is blocking my refund and leaving me stranded.I expect Currys management to look into this urgently, contact me, and honour this valid manufacturer credit note immediately.
26 August 2026
Unprompted review
Reply from Currys - Birmingham Castle Vale
Hi, We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR82006.(Please attach to email)
Please include your name, address (inc. postcode), contact information, 'CUR' order number and any other details you feel may help. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks - Margo
Fast efficient service
Raj( castle vale store) was very good at customer service. Took the time to check price match I had found. Gave free odour cancelling tablets and tumble dryer balls. The transaction was problem free and didn't take very long.
24 August 2026
Great service
The goods arrived very fast & I was informed about the delivery & was given an opportunity to change the delivery address if I wasn't in.
20 August 2026
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