Paid for washing machine machine to arrive 4 days later 9 ( wanted earlier but not possible according to Currys' staff). Msg received t confirm delivery on agreed date but did not arrive. No communi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Paid for washing machine machine to arrive 4 days later 9 ( wanted earlier but not possible according to Currys' staff). Msg received t confirm delivery on agreed date but did not arrive. No communi... See more
Company replied
Clear helpful advice, friendly staff. Quick efficient delivery! although driver was brusque, banging insistently on the front door, not allowing any time for me to get up from my desk to answer!!
The sales person very knowledgeable about the products was interested in,and although he was very busy wheni got to see him,we're were done in about 10min got the cooker i wanted I'm happy with my p... See more
I walked into the Brentford store not having a clue as to what I was purchasing. But Ahmed made my whole experience very comfortable and I did not feel like I was being pressurised into buying any... See more
Written by the company
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
6 West Cross Way, TW8 9DE, Brentford, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Twice I've bad experience with currys. Staff lies a lot the don't give you clear picture.

Reply from Currys - Brentford
Excellent service, friendly staff. Would recommend and free parking.
Jag was particularly helpful and knowledgeable when advising me with regards to new TV's. Thank you
The guys at the business centre are very helpful
We experienced excellent customer service from George at the Brentford Great West Road branch.
Helped us buy our new washing machine and gave good advice about the product.
Staff is amazing at curry Brentford and very helpful . I was able to purchase a fridge comfortably and confidently
Antonio from West cross in brentford was very helpful and made my experience really easy for me. He was friendly and explained everything to me and gave really good advice.
Having made up my mind to upgrade my TV i visited Curry Brentford with my daughter , we were welcomed met by a member of staff but as i was looking for a Sony model i was introduced to Abdul a Sony specialist.
He was very good at explained the TVs plus points which eventually made my mind up , he them passed me to one of the sales team,Sanjive was very helpful and informed me of the special offers and also got my requested delivery date.
Good staff members even got us chairs so that we could be relaxed ,i would highly recommend these 2 guys especiall. It’s so nice to know good customer service is still out there.
Customer service was superb, the gentleman that helped me was lovely and very knowledgeable about the products. He makes a great salesman.
Very generous treatment when I returned a printer that I had failed to assemble correctly.
i have been shopping at currys for many years always spot on with products my go to store for computers and appliances
The attendant in the store was extremely helpful and took time to check I was ordering the right component. He ordered it as it was out of stock and informed me clearly about the delivery process.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.