Currys - Cannock Reviews 

Good experience,the man who helped us was very helpful.

Myself and my wife had nothing but excellent service at the store in Cannock from Mark who has been there years and always been very helpful and a young gentleman by the name of Harry again was very pleasant and helpful it’s a pity you don’t get this type of service in other shops and industries I give them 10/10

Friendly, helpful and knowledgeable staff. They did their best to get me the best deal for the TV I wanted.

Stephanie served me. She was brilliant and showed me various washing machines. I purchased one and she also gave me good advice on a fridge freezer. Two weeks ago I'd gone into the store for a lead to connect my dash cam in my new car. Stephanie served me then as well and searched for one but Curry's didn't stock the one I wanted. Stephanie went above and beyond and found out the name of the lead and where I could purchase one from. She really is one of the best salespersons that I've had serve me in the Cannock store and they are all helpful.

Quick, Friendly service. Couldn’t fault it

Great service

Excellent service from the staff

staff very helpful
sale completed very quickly
the promised technician arrived the following day

I ordered on line with click and collect. It was ready within the hour . Staff were very polite and efficient on collection.

Easy on line order delivery great

Really good service but I had the text to pick them up before the text to say they were ready for collection

I ordered an xbox through their online click and collect. The store was showing two in stock. I ordered and paid £669.00 direct from my bank and not credit. Got the usual response that it would be available for collection in an hour. After 1 hour 15 minutes I had no further email saying it was ready for collection. I visited the store. Showed them my purchase email only to be told it was a "Ghost order" basically the stock did not exist at that store. I asked when would they be getting stock, no answer. I asked how do I get a refund, only to be given a piece of paper with a phone number to call. No help from the staff, no offering to look into it or make a call...nothing.
I sat in my car outside and called the number, trying to get through is a nightmare, three calls disconnected l. Eventually I got through. Explained everything only to be told the payment needed approval. I said it wasn't credit it was paid for in full out of my bank account. He said it now had been approved and to wait for delivery. I informed it was a click and collect order. I asked if the store had stock, he couldn't answer only stating that i should receive an email saying when to collect. I informed I was outside the store and would it come through soon. He didnt know. I then said I would like an immediate refund so I could go elsewhere, he then said it would take 7 days to refund. I was flabbergasted. They had taken money on a collect in an hour item that showed there were two in stock, that wasn't in stock, but would take 7 days to get my money back. Shocking!! He said it was all approved and should come through soon. Nothing came through. I sat outside the store from 18.30 until 20.00 going through this and nothing. I returned home. I checked the website again and was still showing two in stock for the same store, which I've took a screenshot. I have not had any further emails from currys, either to say the item is unavailable or to say when to collect when it is available or offering an immediate refund...nothing. All I am aware of is that currys have taken £669.00 under false pretences and nobody in that company could careless, especially the store staff!!! It's disgusting. I am the one being left out of pocket and no doubt be spending endless hours on endless calls trying to get my money back. I will never give them my business again.

Update. The following day.

I contacted currys again and eventually got through. Explained everything again, then got cut off, again!!

Got through on an online chat and to cut a long story short I was told that my order was held up on the " Backend" for further checks to my payment method!! And it could take upto another 24 hours!! Seriously you need to run a check on my payment coming from a UK bank that was paid in full by a debit card!! I kept asking why this is the case. No reasonable answer was given. So if I had gone to the store and purchased it with my card, would i have been told to come back in 24hours to collect? This has gone beyond ridiculous and feel like some sort of criminal for paying for something outright instead of their credit facilities. How have we got to this point that you cannot purchase something on a click and collect basis with a direct transfer without some sort of suspicion being raised. Maybe I ought to turn the tables and say that currys have stolen my money. Because basically they have taken my money and not provided goods or a refund!!

Ordered a washing machine online .Had an email to say it was available for pickup within the hour. Picked it up next day , easy process ,with helpful, prompt staff , no fuss,no issues. What's more to say.

First class sales assistant and information about TV ******

I ordered late on a Sunday and was informed that my purchase would be available for collection on Tuesday,

Upon arrival, I was greeted by a friendly assistant and my collection was duly concluded by 2.30pm.

I am more than happy to recommend Cannock Currys.

Young lady helped me with my purchase of tv, deciding the best one to have for my needs. Quick and fast service, and she also carried the tv out to my car for me. Above and beyond help wise. Thank you.

The whole experience with ordering online from Curry’s is very easy to follow and to purchase the items that’s required.
Using the flexi pay is also very convenient
It makes the shopping experience much more pleasant than going to the store looking around and pick up what you want/need, mainly because I struggle dealing with people, this way I can browse online get the information I need to ensure the items I want are right for me and my family, then just go and pick them up once they’re ready for collection.

the sales pitch from Meg 17 at cannock was good even though she seemed more bothered about her upcoming holiday in Tenerife. I was not asked about the size of the product and getting it into our home and door sizes and also and door off cost if required. I had to take the doors off myself as advised by the delivery guys who were excellent and then struggle to get it in myself.The American style fridge freezer has a 2 year warranty and Meg 17 let us know the fridge freezer had a 5 year warranty when registered with Hisense however this come at an additional cost when you go onto the website itself. The website only allows the 2 year warranty if you purchase the added extra warranty cost which is monthly. Be aware guys.

Sent message about currys,had return message ,from jodie saying sorry about your opinions,she said she would contact me shortly,no reply,so sent another message a man named ben replied very quickly stating due to income of mails its taking a little longer? Still no reply,need to speak to some one before the 21 day clause expires been put under stress cocerning issues,in fact had heart attack and in hospital paying £2,200 for tv,would expect better service, grieves me so much that i havethis money to this company