Currys - Clacton Reviews 

46
•
TrustScore 4 out of 5

4.2

Unit 2 Brook Retail Park, CO15 3TP Clacton-on-Sea, Essex, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I took my computer in to have various issues resolved and only a few hours later was able to collect it and received great advice re going fwd with virus protection and other issues. I am a pensioner... See more

Rated 5 out of 5 stars

Staff were friendly and helpful, we told them what we after and they sorted it out and placed the orders, now waiting for items to arrive in store for us to collect.

Rated 5 out of 5 stars

David is always a fountain of knowledge and always polite and professional. David is a credit to the company. I visited the store 5 times last week because I want him to serve me. He takes more care o... See more

Rated 2 out of 5 stars

the parcel was due to be delivered to clacton on 3rd October. no notification to let me know that parcelhad arrived. Phoned call centre on the 5th where a nice gentleman checked it out, it appeared... See more

Company replied


Company details

  1. Appliance shop
  2. also in
  3. Computer & Accessories store
  4. Electronics store
  5. Kitchen supply shop
  6. Mobile Phone Shop
  7. TV shop

About Currys - Clacton

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 2 Brook Retail Park, CO15 3TP, Clacton-on-Sea, Essex, United Kingdom

  • 03445610000

4.2

Great

TrustScore 4 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(46)

137,866 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

To collect TV staff poor waited a long to get any help

Staff no very helpful and waited a long for someone to help and not able to answer some questions

20 October 2026
Currys  - Clacton logo

Reply from Currys - Clacton

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Rated 5 out of 5 stars

Excellent service

I took my computer in to have various issues resolved and only a few hours later was able to collect it and received great advice re going fwd with virus protection and other issues. I am a pensioner and greatly appreciate it when young people make the effort of explaining things in a way us older and less computer savvy people can follow. This is why I value the excellent service I received.

18 October 2026
Rated 5 out of 5 stars

Very helpful all the staff i dealt with…

Very helpful all the staff i dealt with were excellent
Good service as i had to order a phone and it was there when they said.
They also got it ready for me changing it over from my old phone to the new one.
Well done Currys top marks as usual.

11 October 2026
Rated 5 out of 5 stars

Currys review

Was great service staff helpful right through to delivery, would recommend to family and friends, very happy and will use for any purchases we need in the future.

3 October 2026
Rated 2 out of 5 stars

the parcel was due to be delivered to…

the parcel was due to be delivered to clacton on 3rd October. no notification to let me know that parcelhad arrived. Phoned call centre on the 5th where a nice gentleman checked it out, it appeared that it was delivered on the 3rd.
THIS WOULD HAVE ALL BEEN UNNECESSARY IF I HAD RECEIVED NOTIFICATION THAT PARCEL HAD ARRIVED

4 October 2026
Currys  - Clacton logo

Reply from Currys - Clacton

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
Review reference number-CUR75616

Rated 5 out of 5 stars

Good old fashioned customer service …

I have an issue with my washing machine and visited the Clacton-On-Sea store for help. Sally took all my details and spent a lot of time on the phone to the manufacturer to arrange a visit. Sally had to do this twice as I had some difficulty in locating the serial number. She had to call me back to get it. If not for Sally, I'd have been in a pickle. Good old fashioned customer service. Thank you Sally

4 October 2026
Unprompted review
Rated 1 out of 5 stars

Firstly I visited to get new iPhone…

Firstly I visited to get new iPhone 18pro max case and screen protector. Couldn’t find anybody to help. Then I found someone who passed me over to a younger person to finish the process. They talked me into a tailor made screen protector at the cost of £44. The fitting was awful it didn’t fit properly. There was a gap down the side. Within two days it had chipped and I hadn’t dropped the phone or anything. I can fit the screen protectors better.

25 September 2026
Unprompted review
Currys  - Clacton logo

Reply from Currys - Clacton

Dear Tess, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR75165. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Louis

Rated 5 out of 5 stars

David is always a fountain of knowledge…

David is always a fountain of knowledge and always polite and professional. David is a credit to the company. I visited the store 5 times last week because I want him to serve me. He takes more care of the customers than some of the others.

29 September 2026
Rated 2 out of 5 stars

Took 1&1/2 hours to buy a showroom tv

Took 1&1/2 hours to buy a showroom tv
Walked out with a broken remote. No manual as the printer didnt work. If I didn't have another appointment i would have canceled the deal, but that would have taken even longer.

25 September 2026
Currys  - Clacton logo

Reply from Currys - Clacton

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look